TechValidate Research on Citrix Workspace Cloud

These pages present data that TechValidate has sourced via direct research with verified customers and users of Citrix Workspace Cloud. TechValidate stands behind the authenticity of all published data. Learn more »



1,516 Customers Surveyed

11,800 Data Points Collected

192 Published TechFacts

9 Published Charts

16 Published Case Studies



Selected Research Highlights


Case Study: Gordon Brothers Group, Llc

Introduction

This case study of Gordon Brothers Group, LLC is based on a November 2014 survey of ShareFile customers by TechValidate, a 3rd-party research service.

“ShareFile is a cost-effective solution to our business problem of how to share large files securely. Its widespread use by our user community with little training and few requests for assistance is a testament to ShareFile’s ease of use.”

“With ShareFile, our user community is able to share large files quickly and easily without assistance from the IT department.”

Challenges

  • Chose Citrix ShareFile for the following reasons:
    • For better file security
    • To address difficulty emailing large files due to attachment restrictions
    • For its ease of use
  • Shared files with the following methods before ShareFile:
    • Email
    • Fax or FTP
    • CDs or flash drives

Use Case

  • Uses ShareFile for the following:
    • Large file transfer

Results

  • Finds the following easier since using ShareFile:
    • Data security and compliance
    • Large file transfer
  • Has improved productivity by >70% with ShareFile compared to their previous email attachment and FTP solution.
  • Finds the following ShareFile features to be most valuable:
    • Plugin for Microsoft Outlook
    • Tracking and notifications

ShareFile is very easy for our clients to use when transferring very large files. Even non-tech savvy individuals find it easy to use.

Renee Caggiano, Firm Administrator, Hanson & Caggiano LLP

Case Study: L & L Holding Co Llc

Introduction

This case study of L & L Holding Co LLC is based on a November 2014 survey of ShareFile customers by TechValidate, a 3rd-party research service.

“I’m the ShareFile and the FTP administrator for our company. FTP is very tedious to setup for new users to simply share files. ShareFile saves me a huge amount of time if I don’t want to use FTP for file sharing. With a multiple user [ShareFile] license, my colleagues don’t have to rely on me for FTP setup. I’m a real estate manager not an IT support person, so the less time I spend on [administration] the better.”

“[ShareFile] saves time for everyone. [We] don’t have to burn CD’s, send thumb drives, setup FTP users, etc. We can also request files which is a great feature.”

Challenges

  • Chose Citrix ShareFile for the following reason:
    • To address difficulty emailing large files due to attachment restrictions
  • Shared files using the following methods before ShareFIle:
    • Dropbox, Google Drive, or another consumer file-sharing service
    • Email
    • Fax or FTP
    • CDs or flash drives

Use Case

  • Uses ShareFile for the following:
    • Large file transfer

Results

  • Finds the following easier since using ShareFile:
    • Large file transfer
  • Has improved productivity by over 70% with ShareFile when compared to their previous email attachment and FTP solution.
  • Finds the following ShareFile feature to be most valuable:
    • Plugin for Microsoft Outlook

File size, security and ease of use main reasons customers choose ShareFile

What were the primary reasons you chose Citrix ShareFile?

I needed better security for my files
61%
Attachment size restrictions made emailing large files too hard
64%
It’s easy for non-technical people to use
59%
I wanted to save money on mailing, printing, burning CDs, etc.
17%
I needed to access and/or sync files from mobile and other devices
18%
Other
18%

Project coordination and file sharing with ShareFile couldn’t be easier or more convenient!

Mark McIntyre, Landscape Architect/CAD Manager, Klepper, Hahn and Hyatt

In-app tracking and notification features are rated most valuable by ShareFile customers

Which ShareFile features do you find most valuable?

Sync
18%
Plugin for Microsoft Outlook
39%
Tracking and notifications
67%
Customizable admin and user settings
50%
Mobile apps
13%
E-signature
6%
Other
9%


More to Explore



About Citrix Workspace Cloud

Citrix Workspace Cloud is a control plane to manage all Citrix technologies. This cloud-based approach means reduced infrastructure, centralized control and SaaS-style updates, contributing to lower administration cost and complexity.

Citrix Workspace Cloud Website   Citrix Website