TechValidate Research on Citrix NetScaler

39 Charts – Page 2 of 2


Citrix NetScaler Customer Research

What were the top purchasing drivers that made you decide on NetScaler?

Integration with other Citrix products
77%
Ease of use
32%
Most cost effective solution
23%
It was what our in-house support staff was most familiar with
17%
Better scalability and security in the multi-tenant SDX appliance
16%
It was recommended by a third-party partner
16%
Unique feature sets not offered by competitors
13%
Cisco integration with ACI
6%
Cisco integration with RISE
4%
Integration with Palo Alto Networks
4%
Other
4%

Citrix NetScaler Customer Research

What were your primary reasons for considering a replacement ADC/load balancer?

Technical challenges with existing solution
35%
Product was end-of-life and no upgrade path provided by manufacturer
24%
Product was up for refresh and we were exploring alternative solutions
19%
We outgrew our existing solution and needed a solution that provides a competitive advantage for us
16%
We were unhappy with support from the manufacturer
12%
Based on the recommendation of a third-party partner
11%
Other
24%

Citrix NetScaler Customer Research

If you migrated from a competitive ADC/load balancer, please select which solution you migrated from.

F5
29%
Cisco
27%
Juniper
6%
Kemp
3%
Riverbed
3%
Radware
2%
A10
1%
Other
29%

Citrix NetScaler Customer Research

What are you looking for from your networking vendor?

SD-WAN stand alone
4%
ADC stand alone
11%
Combined ADC/SD-WAN solution
19%
Stand-alone security solution that includes a Web App Firewall
26%
An integrated networking, mobility and virtualization platform
81%

Citrix NetScaler Customer Research

What are you currently using NetScaler to support in your environment?

Supporting our XenApp/XenDesktop deployment
78%
Supporting our XenMobile deployment
17%
Supporting our Microsoft (Exchange, SharePoint, Lync) application environment
35%
Optimizing performance of our web-based properties and applications
38%
Securing our web-based infrastructure against Layer 7 threats and attacks
20%
General (non-Citrix workloads) server load balancing
46%
Other
6%

SDN Platforms of Choice for NetScaler Customers

As the industry begins to explore the realities of software-defined networking (SDN) and the benefits it can provide to automate and scale their network, which vendor’s solution would you be most likely to pursue?

Cisco ACI: 33%
VMWare NSX: 53%
Other: 14%

Anticipated Return of Investment Period

What is the anticipated payback period for your investment in NetScaler?

Less than 12 months: 24%
1-2 years: 52%
Greater than 2 years: 24%

Customers Migrating from EOL Platforms (EMEA)

If you migrated from a competitive ADC/load balancer, please select which solution you migrated from.

A10: 0%
Cisco: 56%
F5: 4%
Juniper: 8%
Kemp: 0%
Radware: 4%
Riverbed: 0%
Other: 28%

Customers Migrating to NetScaler from EOL Platforms

If you migrated from a competitive ADC/load balancer, please select which solution you migrated from.

A10: 2%
Cisco: 56%
F5: 14%
Juniper: 10%
Kemp: 0%
Radware: 4%
Riverbed: 0%
Other: 14%



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