TechValidate Research on Citrix NetScaler

39 Charts – Page 1 of 2


Citrix SD-WAN Customer Research

If you are you planning to connect your branches to apps in the cloud, what is your timeframe?

0-6 months: 43%
I am not planning to move to the cloud at this time: 29%
Beyond 12 months: 18%
6-12 months: 11%

Citrix SD-WAN Customer Research

If you evaluated Riverbed Steelhead, what did you dislike about it?

If you evaluated Riverbed Steelhead, what did you dislike about it?

Cost
67%
Complexity of solution
44%
Inability to support XenApp/XenDesktop deployment
44%
Failover effectiveness
33%
Lack of scalability
11%
Lacked overlay and edge mode routing capabilities
0%
VoIP quality
0%

Citrix SD-WAN Customer Research

If you evaluated Silver Peak Unity, what did you dislike about it?

If you evaluated Silver Peak Unity, what did you dislike about it?

Cost
100%
Complexity of solution
67%
Failover effectiveness
33%
Lacked overlay and edge mode routing capabilities
33%
VoIP quality
33%
Inability to support XenApp/XenDesktop deployment
0%
Lack of scalability
0%

Citrix SD-WAN Customer Research

If you evaluated Cisco/Viptela, what did you dislike about it?

If you evaluated Cisco/Viptela, what did you dislike about it?

Cost
56%
Complexity of solution
38%
Failover effectiveness
13%
Lack of scalability
19%
VoIP quality
13%
Inability to support XenApp/XenDesktop deployment
25%
Lacked overlay and edge mode routing capabilities
13%
Other
13%

Citrix SD-WAN Customer Research

If you evaluated VMware NSX SD-WAN by VeloCloud, what did you dislike?

If you evaluated VMware NSX SD-WAN by VeloCloud, what did you dislike?

Cost
57%
Complexity of solution
36%
Failover effectiveness
14%
Lack of scalability
14%
VoIP quality
7%
Inability to support XenApp/XenDesktop deployment
25%
Lacked overlay and edge mode routing capabilities
7%
Other
18%

Citrix SD-WAN Customer Research

If you evaluated VMware NSX SD-WAN by VeloCloud, what did you dislike?

What did you dislike about the other SD-WAN vendor(s) you considered?

Cost
60%
Complexity of solution
50%
Inability to support XenApp/XenDesktop deployment
50%
Failover effectiveness
30%
Lack of scalability
30%
Lacked overlay and edge mode routing capabilities
10%
VoIP quality
10%

Citrix SD-WAN Customer Research

If you considered Cisco/Viptela, what did you dislike about them?

What did you dislike about the other SD-WAN vendor(s) you considered?

Cost
56%
Complexity of solution
38%
Inability to support XenApp/XenDesktop deployment
25%
Lack of scalability
19%
Failover effectiveness
13%
Lacked overlay and edge mode routing capabilities
13%
VoIP quality
13%
Other
13%

Citrix SD-WAN Customer Research

Citrix customers surveyed rated SD-WAN better than the competition in these areas:

Please rate Citrix SD-WAN against the competition:

Significantly better Much better Better Not as strong
Dynamic routing

20%

44%

36%

0%

Failover effectiveness

27%

35%

38%

0%

Simplified management

38%

15%

35%

12%

XenApp/XenDesktop visibility

42%

35%

23%

0%

Cost savings

15%

44%

37%

4%

Citrix NetScaler Customer Research

What type of security threats and challenges has NetScaler helped address in your enterprise?

Compromised user accounts
23%
Application level attacks
55%
Denial of service attacks
58%
Unauthorized access attempts
77%

Citrix NetScaler Customer Research

If you have been using or evaluating NetScaler Management and Analytics System (MAS), which deployment option do you prefer?

On-premise MAS in the data center: 52%
MAS as a service from Citrix Cloud: 8%
No preference: 40%

Citrix NetScaler Customer Research

As you migrate applications to the cloud, visibility across your entire hybrid infrastructure is critical. What are some of the benefits you expect from deploying monitoring and analytics tools for application delivery?

Troubleshoot applications faster
81%
Apply consistent policies
59%
Protect against application level security threats
70%
Identify compromised user accounts
40%
Integrate with orchestration frameworks for network automation
44%

Citrix NetScaler Customer Research

As your organization evolves to a hybrid/multi-cloud focus, NetScaler will continue to be an important part of our app delivery strategy to:

Provide a unified application delivery solution for hybrid/multi-cloud deployment
58%
Offer reliable and secure application delivery
78%
Protect your investment with flexible licensing and lower operating costs
34%
Provide IT Operations a centralized view of traffic across our on-premise and public cloud infrastructure, helping them troubleshoot issues faster
51%

Citrix NetScaler Customer Research

Hybrid cloud is the new normal and enterprise applications are moving to the cloud. What percentage of your applications will remain on-premise (not migrated to cloud)?

<10%: 11%
10-25%: 17%
26-50%: 21%
>50%: 52%

Citrix NetScaler Unified Gateway Customer Research

Citrix customers are moving to the cloud for agility, cost-savings and an improved user experience

Agility
61%
Cost savings
59%
Competitive advantage
29%
Improve user experience
50%
Other
11%

Citrix NetScaler Unified Gateway Customer Research

Objectives of moving to the Cloud

If you are looking to move to the cloud, what are you looking to achieve?

Agility
61%
Cost savings
59%
Competitive advantage
29%
Improve user experience
50%
Other
11%

Citrix NetScaler Unified Gateway Customer Research

64% of surveyed customers are already in the cloud or considering a move to the cloud

We are already there: 22%
Yes, we are thinking about it: 42%
No, we don’t want to move to cloud: 36%

Citrix NetScaler Unified Gateway Customer Research

Objectives of moving to cloud

If you are looking to move to the cloud, what are you looking to achieve?

Agility
61%
Cost savings
59%
Competitive advantage
29%
Improve user experience
50%
Other
11%

Citrix NetScaler Unified Gateway Customer Research

How I.T. is looking to achieve agility, improve user experience and reduce cost in remote access infrastructure

Consolidation of remote access infrastructure
57%
Providing users with one place to access all their applications through single sign-on and one URL
80%
None of the above
2%

Citrix NetScaler Customer Research

What kind of loads are you using NetScaler to support?

Ecommerce transactions: 3%
Web traffic: 76%
Streaming media: 3%
Cloud services: 18%

Citrix NetScaler Customer Research

When selecting NetScaler, which of the following were you looking to solve?

Faster more reliable network pathways
24%
Quality of service for unified communications (Skype for Business, VoIP, video)
3%
Traditional load balancing
46%
Improved security (Web App Firewall)
14%
Secure remote access (Security Gateway, SSL VPN)
46%
Optimization of existing XenApp/XenDesktop deployment
54%
Visibility and insight into user activity via analytics
5%

Citrix NetScaler Customer Research

ADC Deciding Factors

When deciding on a vendor for your application delivery infrastructure needs, which of the following are most relevant for you?

Flexible and versatile deployment options (physical, virtual, multi-tenant or containers)
74%
API interoperability and programmability
18%
Ability to support our traditional and microservice application deployments on a common platform
30%
Hybrid and multi-cloud supportability
22%
SD-WAN integration and support
10%
Long term ownership and acquisition costs
44%
Depth of integration and capabilities for SDN frameworks
10%
Vendor reputation and supportability
63%

Citrix NetScaler Customer Research

Why customers choose NetScaler over F5

What were the most compelling reasons for selecting NetScaler?

Integration with other Citrix products
83%
Ease of use
29%
Highly recommended by a peer or third-party partner
27%
Most cost-effective solution
27%
More scalable and secure multi-tenancy with SDX
21%
Better management and application analytics across multiple instances
19%
Built in support for containerized application deployments
10%
Cisco integration with ACI
7%

Citrix NetScaler Customer Research

What other competitive solutions did you consider or evaluate before choosing NetScaler?

F5
56%
Cisco
22%
Juniper
19%
Riverbed
10%
Kemp
7%
A10
6%
Radware
4%

Citrix NetScaler Customer Research

What is the anticipated payback period for your investment in NetScaler?

Greater than 2 years
53%
1-2 years
27%
Less than 12 months
20%

Citrix NetScaler Customer Research

As the industry begins to explore the realities of software-defined networking (SDN) and the benefits it can provide to automate and scale their network, which vendor’s solution would you be most likely to pursue?

VMware NSX
52%
Cisco ACI
30%

Citrix NetScaler Customer Research

Since using NetScaler, which of the following are you solving?

Optimization of existing XenApp/XenDesktop deployment
54%
Secure remote access (Security Gateway, SSL VPN)
49%
Traditional load balancing
49%
Faster and more reliable network pathways
29%
Improved security (Web App Firewall)
11%
Insight into user activity via analytics
9%

Citrix NetScaler Customer Research

When selecting NetScaler, which of the following were you looking to solve?

Optimization of existing XenApp/XenDesktop deployment
54%
Secure remote access (Security Gateway, SSL VPN)
46%
Traditional load balancing
46%
Faster more reliable network pathways
24%
Improved security (Web App Firewall)
14%
Visibility and insight into user activity via analytics
5%
Quality of service for unified communications (Skype for Business, VoIP, video)
3%

Citrix NetScaler Customer Research

What other competitive solutions did you consider or evaluate before choosing NetScaler?

F5
48%
Cisco
42%
VMWare
27%
Juniper
21%
Riverbed
15%
Radware
3%
SilverPeak
3%

Citrix NetScaler Customer Research

Why did you choose Citrix NetScaler as your networking partner over the competition?

Integration with all of the Citrix products that focus on secure delivery of apps and data
53%
Load balancing – Maintaining availability of apps and data to users
53%
To optimize my XenApp/XenDesktop deployment
50%
Security gateway – For general application delivery platform security needs
48%
Citrix provides an end-to-end solution for networking, mobility and virtualization
38%
Citrix is an established leader and innovator in the networking industry
33%
Citrix provides a high-level of customer support
20%
Integrations with other Citrix solutions
20%
Web app firewall –To secure users from inception through termination
10%
To gain visibility into end-to-end traffic
8%
To support a move to WAN virtualization/ SD-WAN
5%
Other
10%

Citrix NetScaler Customer Research

Which other Citrix products are currently deployed at your organization?

XenApp
88%
XenDesktop
66%
XenServer
37%
GoToMeeting
26%
ShareFile
23%
XenMobile
22%
CloudBridge
6%
CloudPlatform
2%
ByteMobile
0%



More Research on Citrix NetScaler