TechValidate Research on Citrix NetScaler

Case Study: Fortune 500 Computer Services Company


This case study of a Fortune 500 computer services company is based on a September 2015 survey of Citrix NetScaler customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We’ve simplified the landscape by migrating from F5→Citrix, now we will be looking at migrating Cisco ACE to Citrix as well.”


  • Primary reasons for considering a replacement ADC/load balancer:
    • The product was up for refresh and they were exploring alternative solutions
  • Competitive solutions evaluated before choosing NetScaler:
    • F5
  • Top purchasing drivers for choosing NetScaler:
    • Integration with other Citrix products
    • Most cost effective solution
    • Better scalability and security in the multi-tenant SDX appliance

Use Case

  • Currently using NetScaler in the following ways:
    • To support their Microsoft (Exchange, SharePoint, Lync) application environment
    • To optimize performance of their web-based properties and applications
    • To support general (non-Citrix workloads) server load balancing
  • Migrated from F5 to Citrix NetScaler.
  • Other Citrix products currently deployed at your organization:
    • XenApp
    • XenDesktop


  • Anticipates a payback period of less than 12 months for their investment in NetScaler.
  • Would pursue Cisco ACI as the industry begins to explore the realities of software-defined networking (SDN) and the benefits it can provide to automate and scale their network.

About This Data

This data was sourced directly from verified users of Citrix NetScaler by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

More Research on Citrix NetScaler