TechValidate Research on Citrix NetScaler

Citrix NetScaler Case Study

Ochsner Foundation Hospital


This case study of Ochsner Foundation Hospital is based on an October 2016 survey of Citrix NetScaler customers by TechValidate, a 3rd-party research service.

“Citrix NetScaler leads the market in innovation and vision with capabilities that give us a competitive advantage.”


The business challenges that led the profiled company to evaluate and ultimately select Citrix NetScaler:

  • Primary reasons for considering a replacement option:
    • Had an end-of-life product with no upgrade path provided by the manufacturer
    • Had a product that was up for refresh and they were exploring alternative solutions
    • Took the recommendation of a third-party partner
    • Was consolidating multiple point solutions
  • Reasons for selecting NetScaler:
    • For its integration with other Citrix products
    • For ease of use
  • Considered the following for their application delivery infrastructure needs:
    • Flexible and versatile deployment options (physical, virtual, multi-tenant or containers)
    • Hybrid and multi-cloud supportability
    • Long term ownership and acquisition costs
    • Vendor reputation and support

Use Case

The key features and functionalities of Citrix NetScaler that the surveyed company uses:

  • Uses NetScaler in the following ways:
    • Secure remote access to XenApp, XenDesktop or XenMobile
    • General server load balancing
    • Increase availability of our core applications with geographic server load balancing and failover
  • Chose NetScaler over the following competitor:
    • Cisco


The surveyed company achieved the following results with Citrix NetScaler:

  • Competitive solution considered before choosing NetScaler:
    • F5
  • Payback period for investing in NetScaler is 12-18 months.

About This Data

This data was sourced directly from verified users of Citrix NetScaler by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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