TechValidate Research on Citrix NetScaler

Citrix NetScaler Unified Gateway Case Study

Southern Ohio Medical Center


This case study of SOUTHERN OHIO MEDICAL CENTER is based on a July 2017 survey of Citrix NetScaler Unified Gateway customers by TechValidate, a 3rd-party research service.

“We’ve been able to allow remote users to work from home for years which is big for employee satisfaction and we’re able to allow for faster physician diagnosis as the physician’s can have their information at their phones immediately all though the netscalers.”


The business challenges that led the profiled company to evaluate and ultimately select Citrix NetScaler Unified Gateway:

  • Finds it important to do the following:
    • Provide users with one place to access all their applications through single sign-on & one URL
  • Would prefer one solution for all of their remote access, and would love to hear about it.

Use Case

The key features and functionalities of Citrix NetScaler Unified Gateway that the surveyed company uses:

  • Currently uses 2 remote access vendors.
  • Has multiple vendors for remote access because of the following reasons:
    • One vendor did not cover all use cases
  • Has thought about moving their existing workloads to cloud.
  • Has thought about achieving agility, improving user experience, and improving cost savings with their on-premise deployments.


The surveyed company achieved the following results with Citrix NetScaler Unified Gateway:

  • Is looking to achieve the following after moving to the cloud:
    • Improve user experience
  • Is aware that if they are running NetScaler for XenApp and XenDesktop that they are entitled to a full SSL-VPN and SSO solution.
  • Chose Citrix NetScaler Unified Gateway as a full SSL VPN solution because of the following reasons:
    • Its cost effectiveness
    • Its consolidation (they were already using it for XenApp and XenDesktop) & because they prefer one solution to manage rather than multiple solutions

About This Data

This data was sourced directly from verified users of Citrix NetScaler by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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