TechValidate Research on Citrix NetScaler

Citrix NetScaler Case Study

True Internet


This case study of True Internet is based on a September 2016 survey of Citrix NetScaler customers by TechValidate, a 3rd-party research service.

“Citrix NetScaler leads the market in innovation and vision with capabilities that give us a competitive advantage.”


The business challenges that led the profiled company to evaluate and ultimately select Citrix NetScaler:

  • Primary reason for considering a replacement option:
    • Needed a high performing software-based offering that would support apps across a hybrid cloud topology
  • Reason for selecting NetScaler:
    • For better management and application analytics across multiple instances
  • Considered the following for their application delivery infrastructure needs:
    • Flexible and versatile deployment options (physical, virtual, multi-tenant or containers)

Use Case

The key features and functionalities of Citrix NetScaler that the surveyed company uses:

  • Uses NetScaler in the following way:
    • General server load balancing
  • Chose NetScaler over the following competitor:
    • Cisco


The surveyed company achieved the following results with Citrix NetScaler:

  • Competitive solution considered before choosing NetScaler:
    • F5
  • Payback period for investing in NetScaler is 6-12 months.

About This Data

This data was sourced directly from verified users of Citrix NetScaler by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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