Original Research on Citrix NetScaler

Citrix SD-WAN Customer Research

If you evaluated VMware NSX SD-WAN by VeloCloud, what did you dislike?

Cost	57%
Complexity of solution	36%
Failover effectiveness	14%
Lack of scalability	14%
VoIP quality	7%
Inability to support XenApp/XenDesktop deployment	25%
Lacked overlay and edge mode routing capabilities	7%
Other	18%

Using Store Front on the Netscaler has provided a very efficient, streamlined client user experience. Managing this configuration is not for the faint of heart, but Netscaler has the proper technology in place to support our business goals.

— Drew Haege, IT Director, Heritage Medical Associates

Citrix NetScaler Customer Satisfaction Rating

An IT Manager of a large enterprise consumer services company is very likely to recommend Citrix NetScaler for the following reason:

Citrix NetScaler Case Study

Texas Tech University Health Sciences Center El Paso

Introduction

This case study of Texas Tech University Health Sciences Center El Paso is based on a September 2016 survey of Citrix NetScaler customers by TechValidate, a 3rd-party research service.

“All needs are met.”

“Citrix NetScaler leads the market in innovation and vision with capabilities that give us a competitive advantage.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Citrix NetScaler:

Primary reason for considering a replacement option:
- Had technical challenges with their existing solution
Reasons for selecting NetScaler:
- For its integration with other Citrix products
- For better management and application analytics across multiple instances
Considered the following for their application delivery infrastructure needs:
- Flexible and versatile deployment options (physical, virtual, multi-tenant or containers)
- API interoperability and programmability
- SD-WAN integration and support

Use Case

The key features and functionalities of Citrix NetScaler that the surveyed organization uses:

Uses NetScaler in the following ways:
- Secure remote access to XenApp, XenDesktop or XenMobile
- General server load balancing
- Optimize the performance of our web applications
- Increase availability of our core applications with geographic server load balancing and failover
- Secure our web infrastructure against external threats and attacks
Chose NetScaler over the following competitor:
- F5

Results

The surveyed organization achieved the following results with Citrix NetScaler:

Competitive solutions considered before choosing NetScaler:
- Cisco
- F5
Payback period for investing in NetScaler is more than 24 months.

Case Study: Somerset Hospital Center For Health

Introduction

This case study of Somerset Hospital Center For Health is based on a September 2015 survey of Citrix NetScaler customers by TechValidate, a 3rd-party research service.

“The original purpose of the NetScaler was to provide outside physician offices secure access to apps published via our XenApp deployment. We replaced the original NetScaler with a pair of newer models a few years ago, and added load balancing functionality for a separate, internal web-based application. The NetScalers have met both of these needs perfectly.”

Challenges

Top purchasing drivers for choosing NetScaler:
- Integration with other Citrix products
- Recommendations from a third-party partner

Use Case

Currently using NetScaler in the following ways:
- Support their XenApp/XenDesktop deployment
- Support general (non-Citrix workloads) server load balancing
Other Citrix products currently deployed at your organization:
- XenApp
- XenDesktop

Results

Would pursue VMWare NSX as the industry begins to explore the realities of software-defined networking (SDN) and the benefits it can provide to automate and scale their network.

Customers Migrating to NetScaler from EOL Platforms

If you migrated from a competitive ADC/load balancer, please select which solution you migrated from.

A10: 2%

Cisco: 56%

F5: 14%

Juniper: 10%

Kemp: 0%

Radware: 4%

Riverbed: 0%

Other: 14%

TechValidate Research on Citrix NetScaler

These pages present data that TechValidate has sourced via direct research with verified customers and users of Citrix NetScaler. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Featured Research Collections for Citrix NetScaler

Selected Research Highlights

If you evaluated VMware NSX SD-WAN by VeloCloud, what did you dislike?

Citrix NetScaler Customer Satisfaction Rating

Texas Tech University Health Sciences Center El Paso

Introduction

Challenges

Use Case

Results

Organization Profile

About Citrix NetScaler

Case Study: Somerset Hospital Center For Health

Introduction

Challenges

Use Case

Results

Company Profile

About Citrix NetScaler

Customers Migrating to NetScaler from EOL Platforms

More to Explore

About Citrix NetScaler

Citrix NetScaler is deployed in thousands of networks around the globe to optimize, secure and control the delivery of all enterprise and cloud services, and to maximize the end user experience for all users including mobile clients.