TechValidate Research on Citrix NetScaler

These pages present data that TechValidate has sourced via direct research with verified customers and users of Citrix NetScaler. TechValidate stands behind the authenticity of all published data. Learn more »



1,702 Customers Surveyed

12,024 Data Points Collected

75 Published TechFacts

39 Published Charts

11 Published Case Studies



Featured Research Collections for Citrix NetScaler

Curated collections and slideshows of TechValidate research data on Citrix NetScaler.



Selected Research Highlights


Citrix NetScaler Customer Research

What is the anticipated payback period for your investment in NetScaler?

Greater than 2 years
53%
1-2 years
27%
Less than 12 months
20%

Citrix NetScaler Customer Fact

JM Financial Services reports that less than 10% of their applications will remain on-premise (not migrated to cloud).

Citrix NetScaler Customer Research

ADC Deciding Factors

When deciding on a vendor for your application delivery infrastructure needs, which of the following are most relevant for you?

Flexible and versatile deployment options (physical, virtual, multi-tenant or containers)
74%
API interoperability and programmability
18%
Ability to support our traditional and microservice application deployments on a common platform
30%
Hybrid and multi-cloud supportability
22%
SD-WAN integration and support
10%
Long term ownership and acquisition costs
44%
Depth of integration and capabilities for SDN frameworks
10%
Vendor reputation and supportability
63%

Case Study: Xerox Corporation

Introduction

This case study of Xerox Corporation is based on a September 2015 survey of Citrix NetScaler customers by TechValidate, a 3rd-party research service.

“[Citrix NetScaler] is the one stop shop.”

Challenges

  • Primary reasons for considering a replacement ADC/load balancer:
    • Outgrowing their existing solution and needing a solution that provides a competitive advantage for them
  • Competitive solutions evaluated before choosing NetScaler:
    • Cisco
    • F5
  • Top purchasing drivers for choosing NetScaler:
    • Integration with other Citrix products

Use Case

  • Currently using NetScaler in the following ways:
    • Support their XenApp/XenDesktop deployment
    • Support their Microsoft (Exchange, SharePoint, Lync) application environment
    • Optimize performance of their web-based properties and applications
    • Secure their web-based infrastructure against Layer 7 threats and attacks
    • Support general (non-Citrix workloads) server load balancing
  • Migrated from F5 to Citrix NetScaler.
  • Other Citrix products currently deployed at your organization:
    • XenApp
    • XenDesktop
    • XenServer

Results

  • Anticipates a payback period of less than 12 months for their investment in NetScaler.
  • Would pursue VMWare NSX as the industry begins to explore the realities of software-defined networking (SDN) and the benefits it can provide to automate and scale their network.

Citrix NetScaler Unified Gateway Case Study

Southern Ohio Medical Center

Introduction

This case study of SOUTHERN OHIO MEDICAL CENTER is based on a July 2017 survey of Citrix NetScaler Unified Gateway customers by TechValidate, a 3rd-party research service.

“We’ve been able to allow remote users to work from home for years which is big for employee satisfaction and we’re able to allow for faster physician diagnosis as the physician’s can have their information at their phones immediately all though the netscalers.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Citrix NetScaler Unified Gateway:

  • Finds it important to do the following:
    • Provide users with one place to access all their applications through single sign-on & one URL
  • Would prefer one solution for all of their remote access, and would love to hear about it.

Use Case

The key features and functionalities of Citrix NetScaler Unified Gateway that the surveyed company uses:

  • Currently uses 2 remote access vendors.
  • Has multiple vendors for remote access because of the following reasons:
    • One vendor did not cover all use cases
  • Has thought about moving their existing workloads to cloud.
  • Has thought about achieving agility, improving user experience, and improving cost savings with their on-premise deployments.

Results

The surveyed company achieved the following results with Citrix NetScaler Unified Gateway:

  • Is looking to achieve the following after moving to the cloud:
    • Improve user experience
  • Is aware that if they are running NetScaler for XenApp and XenDesktop that they are entitled to a full SSL-VPN and SSO solution.
  • Chose Citrix NetScaler Unified Gateway as a full SSL VPN solution because of the following reasons:
    • Its cost effectiveness
    • Its consolidation (they were already using it for XenApp and XenDesktop) & because they prefer one solution to manage rather than multiple solutions

Citrix SD-WAN Customer Satisfaction Rating

Rolando Rodriguez, an Engineer at BANCO BASE, S.A., would be very likely to recommend Citrix SD-WAN for this reason:

Greater stability, security and scalability in the WAN.



More to Explore



About Citrix NetScaler

Citrix NetScaler is deployed in thousands of networks around the globe to optimize, secure and control the delivery of all enterprise and cloud services, and to maximize the end user experience for all users including mobile clients.

Citrix NetScaler Website   Citrix Website