TechValidate Research on Citrix NetScaler

Introduction

This case study of Ochsner Foundation Hospital is based on an October 2016 survey of Citrix NetScaler customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Citrix NetScaler:

• Primary reasons for considering a replacement option:
  • Had an end-of-life product with no upgrade path provided by the manufacturer
  • Had a product that was up for refresh and they were exploring alternative solutions
  • Took the recommendation of a third-party partner
  • Was consolidating multiple point solutions
• Reasons for selecting NetScaler:
  • For its integration with other Citrix products
  • For ease of use
• Considered the following for their application delivery infrastructure needs:
  • Flexible and versatile deployment options (physical, virtual, multi-tenant or containers)
  • Hybrid and multi-cloud supportability
  • Long term ownership and acquisition costs
  • Vendor reputation and support

Use Case

The key features and functionalities of Citrix NetScaler that the surveyed company uses:

• Uses NetScaler in the following ways:
  • Secure remote access to XenApp, XenDesktop or XenMobile
  • General server load balancing
  • Increase availability of our core applications with geographic server load balancing and failover
• Chose NetScaler over the following competitor:
  • Cisco

Results

The surveyed company achieved the following results with Citrix NetScaler:

• Competitive solution considered before choosing NetScaler:
  • F5
• Payback period for investing in NetScaler is 12-18 months.

Introduction

This case study of True Internet is based on a September 2016 survey of Citrix NetScaler customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Citrix NetScaler:

• Primary reason for considering a replacement option:
  • Needed a high performing software-based offering that would support apps across a hybrid cloud topology
• Reason for selecting NetScaler:
  • For better management and application analytics across multiple instances
• Considered the following for their application delivery infrastructure needs:
  • Flexible and versatile deployment options (physical, virtual, multi-tenant or containers)

Use Case

The key features and functionalities of Citrix NetScaler that the surveyed company uses:

• Uses NetScaler in the following way:
  • General server load balancing
• Chose NetScaler over the following competitor:
  • Cisco

Results

The surveyed company achieved the following results with Citrix NetScaler:

• Competitive solution considered before choosing NetScaler:
  • F5
• Payback period for investing in NetScaler is 6-12 months.