TechValidate Research on Citrix NetScaler

Introduction

This case study of a Fortune 500 computer services company is based on a September 2015 survey of Citrix NetScaler customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Primary reasons for considering a replacement ADC/load balancer:
  • The product was up for refresh and they were exploring alternative solutions
• Competitive solutions evaluated before choosing NetScaler:
  • F5
• Top purchasing drivers for choosing NetScaler:
  • Integration with other Citrix products
  • Most cost effective solution
  • Better scalability and security in the multi-tenant SDX appliance

Use Case

• Currently using NetScaler in the following ways:
  • To support their Microsoft (Exchange, SharePoint, Lync) application environment
  • To optimize performance of their web-based properties and applications
  • To support general (non-Citrix workloads) server load balancing
• Migrated from F5 to Citrix NetScaler.
• Other Citrix products currently deployed at your organization:
  • XenApp
  • XenDesktop

Results

• Anticipates a payback period of less than 12 months for their investment in NetScaler.
• Would pursue Cisco ACI as the industry begins to explore the realities of software-defined networking (SDN) and the benefits it can provide to automate and scale their network.

Introduction

This case study of SOUTHERN OHIO MEDICAL CENTER is based on a July 2017 survey of Citrix NetScaler Unified Gateway customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Citrix NetScaler Unified Gateway:

• Finds it important to do the following:
  • Provide users with one place to access all their applications through single sign-on & one URL
• Would prefer one solution for all of their remote access, and would love to hear about it.

Use Case

The key features and functionalities of Citrix NetScaler Unified Gateway that the surveyed company uses:

• Currently uses 2 remote access vendors.
• Has multiple vendors for remote access because of the following reasons:
  • One vendor did not cover all use cases
• Has thought about moving their existing workloads to cloud.
• Has thought about achieving agility, improving user experience, and improving cost savings with their on-premise deployments.

Results

The surveyed company achieved the following results with Citrix NetScaler Unified Gateway:

• Is looking to achieve the following after moving to the cloud:
  • Improve user experience
• Is aware that if they are running NetScaler for XenApp and XenDesktop that they are entitled to a full SSL-VPN and SSO solution.
• Chose Citrix NetScaler Unified Gateway as a full SSL VPN solution because of the following reasons:
  • Its cost effectiveness
  • Its consolidation (they were already using it for XenApp and XenDesktop) & because they prefer one solution to manage rather than multiple solutions