TechValidate Research on Citrix NetScaler

Introduction

This case study of a fortune 500 computer hardware company is based on a September 2016 survey of Citrix NetScaler customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Citrix NetScaler:

• Primary reason for considering a replacement option:
  • Had technical challenges with their existing solution
• Reason for selecting NetScaler:
  • For its integration with other Citrix products
• Considered the following for their application delivery infrastructure needs:
  • Flexible and versatile deployment options (physical, virtual, multi-tenant or containers)
  • Hybrid and multi-cloud supportability
  • SD-WAN integration and support
  • Long term ownership and acquisition costs
  • Vendor reputation and support

Use Case

The key features and functionalities of Citrix NetScaler that the surveyed company uses:

• Uses NetScaler in the following way:
  • General server load balancing
• Chose NetScaler over the following competitor:
  • F5

Results

The surveyed company achieved the following results with Citrix NetScaler:

• Competitive solution considered before choosing NetScaler:
  • F5

Introduction

This case study of Xerox Corporation is based on a September 2015 survey of Citrix NetScaler customers by TechValidate, a 3rd-party research service.

Challenges

• Primary reasons for considering a replacement ADC/load balancer:
  • Outgrowing their existing solution and needing a solution that provides a competitive advantage for them
• Competitive solutions evaluated before choosing NetScaler:
  • Cisco
  • F5
• Top purchasing drivers for choosing NetScaler:
  • Integration with other Citrix products

Use Case

• Currently using NetScaler in the following ways:
  • Support their XenApp/XenDesktop deployment
  • Support their Microsoft (Exchange, SharePoint, Lync) application environment
  • Optimize performance of their web-based properties and applications
  • Secure their web-based infrastructure against Layer 7 threats and attacks
  • Support general (non-Citrix workloads) server load balancing
• Migrated from F5 to Citrix NetScaler.
• Other Citrix products currently deployed at your organization:
  • XenApp
  • XenDesktop
  • XenServer

Results

• Anticipates a payback period of less than 12 months for their investment in NetScaler.
• Would pursue VMWare NSX as the industry begins to explore the realities of software-defined networking (SDN) and the benefits it can provide to automate and scale their network.