Cisco Wireless Solutions Case Studies

Cisco Wireless Case Study

Siam Piwat Company Limited

Introduction

This case study of Siampiwat Company Limited is based on a July 2018 survey of Cisco Wireless customers by TechValidate, a 3rd-party research service.

“With Cisco wireless solution, we can help ensure customer satisfaction and ease of use. Cisco wireless solution enables technology innovation in our company.”

I would recommend Cisco wireless solution because Cisco always provides excellent service delivery & total solution to me, a network that can deliver securely and reliably, over virtually any network media."

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Cisco Wireless:

Report the following as their biggest IT challenges:
- Limited staff
- Network downtime/outages
- Security breaches
IT priorities that drove their wireless network update:
- Providing innovative Wi-Fi services (location-based services, guest access, etc)
- Connecting IoT devices
Chose Cisco Wireless solutions over competitors because of its:
- Integration with other Cisco products and technologies
- High performance, even in high-density environments
- Security and interference detection
- Improved Apple mobile device support

Use Case

The key features and functionalities of Cisco Wireless that the surveyed company uses:

Uses Cisco Wireless solutions to connect:
- Guests
- Customers
- Employees
- IoT devices (sensors, wireless video)
- Collaboration devices

Results

The surveyed company achieved the following results with Cisco Wireless:

Rated Cisco Wireless’s capabilities when compared to other vendors:
- Ease of use: Differentiated
- Reliability: Highly differentiated
- Performance: Highly differentiated
- Features: Highly differentiated
- Scalability: Differentiated
Did the following for their wireless deployment:
- Conducted predictive site survey using apps
- Conducted physical onsite site survey
- Assessed the impact of wireless on wired infrastructure
Saw the following benefits after using their Cisco Wireless solution:
- Improved user experience
- Grew their business
- Integrated their digitization plan
- Made their IT staff more efficient
- Saved money over time
- Provided support for a high density of users

TechValidate Research on Cisco Wireless Solutions

1 Case Study

Siam Piwat Company Limited

Introduction

Challenges

Use Case

Results

Company Profile

About Cisco Wireless