TechValidate Research on Cisco Wireless Solutions

These pages present data that TechValidate has sourced via direct research with verified customers and users of Cisco Wireless Solutions. TechValidate stands behind the authenticity of all published data. Learn more »

935 Customers Surveyed

6,340 Data Points Collected

65 Published TechFacts

3 Published Charts

1 Published Case Study

Selected Research Highlights

Cisco Wireless Customer Research

How did customers rate Cisco Wireless capabilities vs. other vendors’?

Based on responses of 227 Cisco customers in South East Asia:

Extremely Differentiated Highly Differentiated Differentiated Not Differentiated

Ease of use

Cisco Wireless Customer Satisfaction Rating

A Network Administrator at a medium enterprise wholesale distribution company would be very likely to recommend Cisco Wireless for this reason:

We’ve been using it for about 5 years now and so far no major issues encountered. And it meets our requirements.

Cisco Wireless Customer Testimonial

Cisco Wireless solution is

Very impressive and easy to use when it comes to durability and features.

Eleazar Tan, IT Specialist, TELUS International

Cisco Wireless Case Study

Siam Piwat Company Limited


This case study of Siampiwat Company Limited is based on a July 2018 survey of Cisco Wireless customers by TechValidate, a 3rd-party research service.

“With Cisco wireless solution, we can help ensure customer satisfaction and ease of use. Cisco wireless solution enables technology innovation in our company.”

I would recommend Cisco wireless solution because Cisco always provides excellent service delivery & total solution to me, a network that can deliver securely and reliably, over virtually any network media."


The business challenges that led the profiled company to evaluate and ultimately select Cisco Wireless:

  • Report the following as their biggest IT challenges:
    • Limited staff
    • Network downtime/outages
    • Security breaches
  • IT priorities that drove their wireless network update:
    • Providing innovative Wi-Fi services (location-based services, guest access, etc)
    • Connecting IoT devices
  • Chose Cisco Wireless solutions over competitors because of its:
    • Integration with other Cisco products and technologies
    • High performance, even in high-density environments
    • Security and interference detection
    • Improved Apple mobile device support

Use Case

The key features and functionalities of Cisco Wireless that the surveyed company uses:

  • Uses Cisco Wireless solutions to connect:
    • Guests
    • Customers
    • Employees
    • IoT devices (sensors, wireless video)
    • Collaboration devices


The surveyed company achieved the following results with Cisco Wireless:

  • Rated Cisco Wireless’s capabilities when compared to other vendors:
    • Ease of use: Differentiated
    • Reliability: Highly differentiated
    • Performance: Highly differentiated
    • Features: Highly differentiated
    • Scalability: Differentiated
  • Did the following for their wireless deployment:
    • Conducted predictive site survey using apps
    • Conducted physical onsite site survey
    • Assessed the impact of wireless on wired infrastructure
  • Saw the following benefits after using their Cisco Wireless solution:
    • Improved user experience
    • Grew their business
    • Integrated their digitization plan
    • Made their IT staff more efficient
    • Saved money over time
    • Provided support for a high density of users

Cisco Wireless Customer Research

What benefits have you gained since using your Cisco Wireless solution?

Improved user experience
Ability to grow my business
Is part of my digitization plan
Made my IT staff more efficient
Saved me money over time
Support for high density of users

More to Explore

About Cisco Wireless Solutions

Cisco Services for wireless and mobility deliver unmatched expertise, wireless insights, industry leading best practices, and innovative automation tools to accelerate digital transformation – a true game changer.

Cisco Wireless Solutions Website   Cisco Website