TechValidate Research on Cisco Umbrella

Cisco Umbrella Case Study

Large Enterprise Real Estate Company


This case study of a large enterprise real estate company is based on a January 2021 survey of Cisco Umbrella customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Umbrella is a cloud edge security product that has been easy to configure for all our staff and locations. It’s great that we don’t need on-premise technology.”

“Umbrella has provided us with excellent insight and security blocking capabilities for all our systems, in our data centres, branch offices, home workers, and IoT devices. The standard automatic reports have enabled our Secops team to respond quickly to events. The DNS security approach to security has improved latency for our people sitting in distant remote locations where backhauling traffic significantly deteriorated performance. Its technology that works seamlessly for us.”

Key Drivers

Features/benefits that drove the purchase of Cisco Umbrella:

  • Improved internet performance and cut latency
  • Protection for remote, roaming, and branch offices
  • Simplified policy creation and management
  • Unification of multiple security products for streamlined management

Use Case

Reports that they consider Cisco Umbrella as a layer of their SASE approach.


The surveyed company achieved the following results with Cisco Umbrella:

  • Top benefits of using Cisco Umbrella:
    • Fast and easy deployment
    • Reduction in malware
    • Synchronized set of security functions delivered from the cloud
  • Rates Cisco Umbrella cloud security service as very reliable.
  • Reduced malware infections by 25% after using Cisco Umbrella.
  • Decreased alerts on their other security solutions (eg. AV/IPS) by 25% after using Cisco Umbrella.
  • Agrees that Umbrella offers rock-solid reliability and slightly faster connections.

About This Data

This data was sourced directly from verified users of Cisco Umbrella by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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