2,002 Customers Surveyed
15,575 Data Points Collected
597 Published TechFacts
6 Published Charts
2 Published Case Studies
Cisco Umbrella Case Study
This case study of an educational institution is based on a May 2020 survey of Cisco Umbrella customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.
“Most of our remote workers use Virtual Desktop Infrastructure (VDI), which in turn uses Umbrella for DNS services to help lower malware infections.”
“Helped automate malware prevention and improved security operations efficiency.”
The business challenges that led the profiled organization to evaluate and ultimately select Cisco Umbrella:
The key features and functionalities of Cisco Umbrella that the surveyed organization uses:
The surveyed organization achieved the following results with Cisco Umbrella:
Cisco Umbrella Customer Testimonial
Between 2014 and 2016 we saw an increase of almost 3000% of users using mobile devices and an increase of nearly 200% of users needing remote access to the network. Having been a proxy shop for years, this meant that each user outside of our walls represented an increased threat as they traveled. We had looked at solutions that forced users to VPN back into the system to gain access as well as pushing proxy PAC files to our mobile phones, but those solutions were cumbersome. Spinning up an internal DNS server and changing DHCP settings was much easier. Since we already used the Cisco AnyConnect client, we were able to push the Umbrella client to it saving our support team from having to touch 150 laptops and our MDM solution pushed the Umbrella app to the mobile devices. In a matter of days, we went from being severely hampered in protecting our mobile workforce, to completely protected.
— Damon Bagley, Security Officer, Living Spaces Furniture
Cisco Umbrella Case Study
This case study of a large enterprise real estate company is based on a January 2021 survey of Cisco Umbrella customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Umbrella is a cloud edge security product that has been easy to configure for all our staff and locations. It’s great that we don’t need on-premise technology.”
“Umbrella has provided us with excellent insight and security blocking capabilities for all our systems, in our data centres, branch offices, home workers, and IoT devices. The standard automatic reports have enabled our Secops team to respond quickly to events. The DNS security approach to security has improved latency for our people sitting in distant remote locations where backhauling traffic significantly deteriorated performance. Its technology that works seamlessly for us.”
Features/benefits that drove the purchase of Cisco Umbrella:
Reports that they consider Cisco Umbrella as a layer of their SASE approach.
The surveyed company achieved the following results with Cisco Umbrella:
Cisco Umbrella Customer Research
What features/benefits drove your purchase of Cisco Umbrella?
| Protection for remote, roaming, and branch offices |
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| #1 in threat detection and efficacy |
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| Simplified policy creation and management |
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| Ease of integration with existing Cisco and 3rd party products |
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| Unification of multiple security products for streamlined management |
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| Improved internet performance and cut latency |
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| Other |
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Cisco Umbrella Website Cisco Website
