TechValidate Research on Cisco Umbrella

Introduction

This case study of an educational institution is based on a May 2020 survey of Cisco Umbrella customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Cisco Umbrella:

• Saw the following results after deploying Cisco Umbrella:
  • Saw a reduction in security incidents
  • Saw a reduction in malware, ransomware, and other threats
  • Improved threat detection and alert prioritization

Use Case

The key features and functionalities of Cisco Umbrella that the surveyed organization uses:

• Agrees that deploying Cisco Umbrella helped their team address security alerts faster while reducing the cost of remediation.
• Their confidence in protecting their organization against malware and other threats significantly improved now that they have Cisco Umbrella as part of their security strategy.

Results

The surveyed organization achieved the following results with Cisco Umbrella:

• Saw value in in less than 1 week after deploying Cisco Umbrella.
• Reduced malware infections by 25 – 49% after using Cisco Umbrella.
• Saved 1-5 hours/per week in prioritizing tasks for their security stack and/or reallocating time because Cisco Umbrella helped them reduce security alerts on their other security tools.

Introduction

This case study of a large enterprise real estate company is based on a January 2021 survey of Cisco Umbrella customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Key Drivers

Features/benefits that drove the purchase of Cisco Umbrella:

• Improved internet performance and cut latency
• Protection for remote, roaming, and branch offices
• Simplified policy creation and management
• Unification of multiple security products for streamlined management

Use Case

Reports that they consider Cisco Umbrella as a layer of their SASE approach.

Results

The surveyed company achieved the following results with Cisco Umbrella:

• Top benefits of using Cisco Umbrella:
  • Fast and easy deployment
  • Reduction in malware
  • Synchronized set of security functions delivered from the cloud
• Rates Cisco Umbrella cloud security service as very reliable.
• Reduced malware infections by 25% after using Cisco Umbrella.
• Decreased alerts on their other security solutions (eg. AV/IPS) by 25% after using Cisco Umbrella.
• Agrees that Umbrella offers rock-solid reliability and slightly faster connections.