TechValidate Research on Cisco Umbrella

These pages present data that TechValidate has sourced via direct research with verified customers and users of Cisco Umbrella. TechValidate stands behind the authenticity of all published data. Learn more »

1,864 Customers Surveyed

14,849 Data Points Collected

577 Published TechFacts

13 Published Charts

1 Published Case Study

Featured Research Collections for Cisco Umbrella

Curated collections and slideshows of TechValidate research data on Cisco Umbrella.

Selected Research Highlights

Cisco Umbrella Customer Research

What challenge(s) drove your purchase of Cisco Umbrella?

Malware, ransomware, and other infections
Need for better threat intelligence
Need to protect mobile workforce
Complexity, latency, or reliability issues with existing web proxy
Increase in direct internet access at branch/field offices
Increase in SaaS app usage

Cisco Umbrella Customer Testimonial

Ciscos Umbrella has had a significant impact in preventing breaches and allowing my team to proactively block domains to active phishing campaigns. We have prevented employees from getting compromised.

Todd Beebe, Chief Security Officer, FREEPORT LNG DEVELOPMENT L P

Cisco Umbrella Customer Research

What were the primary reason(s) you chose Umbrella?

Ease of deployment
Added layer of protection for on and off network
Simple management
Superior threat intelligence and protection from attacks
Speed and reliability of cloud infrastructure
Openness for integration

Cisco Umbrella Case Study

Educational Institution


This case study of an educational institution is based on a May 2020 survey of Cisco Umbrella customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Most of our remote workers use Virtual Desktop Infrastructure (VDI), which in turn uses Umbrella for DNS services to help lower malware infections.”

“Helped automate malware prevention and improved security operations efficiency.”


The business challenges that led the profiled organization to evaluate and ultimately select Cisco Umbrella:

  • Saw the following results after deploying Cisco Umbrella:
    • Saw a reduction in security incidents
    • Saw a reduction in malware, ransomware, and other threats
    • Improved threat detection and alert prioritization

Use Case

The key features and functionalities of Cisco Umbrella that the surveyed organization uses:

  • Agrees that deploying Cisco Umbrella helped their team address security alerts faster while reducing the cost of remediation.
  • Their confidence in protecting their organization against malware and other threats significantly improved now that they have Cisco Umbrella as part of their security strategy.


The surveyed organization achieved the following results with Cisco Umbrella:

  • Saw value in in less than 1 week after deploying Cisco Umbrella.
  • Reduced malware infections by 25 – 49% after using Cisco Umbrella.
  • Saved 1-5 hours/per week in prioritizing tasks for their security stack and/or reallocating time because Cisco Umbrella helped them reduce security alerts on their other security tools.

Cisco Umbrella Customer Testimonial

Umbrella blocked a ransomware attack to a user with important personal data.

Security Manager, Medium Enterprise Industrial Manufacturing Company

More to Explore

About Cisco Umbrella

Cisco Umbrella, a cloud-delivered security service, simplifies network security by helping you secure internet access and control cloud app usage across your network, branch offices, and roaming users. Umbrella unifies DNS-layer protection, secure web gateway, firewall, and cloud access security broker (CASB) functionality, to help you secure SD-WAN and embrace direct internet access, easily.

Cisco Umbrella Website   Cisco Website