TechValidate Research on Cisco Umbrella

These pages present data that TechValidate has sourced via direct research with verified customers and users of Cisco Umbrella. TechValidate stands behind the authenticity of all published data. Learn more »



2,002 Customers Surveyed

15,575 Data Points Collected

597 Published TechFacts

6 Published Charts

2 Published Case Studies



Selected Research Highlights


Cisco Umbrella Case Study

Educational Institution

Introduction

This case study of an educational institution is based on a May 2020 survey of Cisco Umbrella customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Most of our remote workers use Virtual Desktop Infrastructure (VDI), which in turn uses Umbrella for DNS services to help lower malware infections.”

“Helped automate malware prevention and improved security operations efficiency.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Cisco Umbrella:

  • Saw the following results after deploying Cisco Umbrella:
    • Saw a reduction in security incidents
    • Saw a reduction in malware, ransomware, and other threats
    • Improved threat detection and alert prioritization

Use Case

The key features and functionalities of Cisco Umbrella that the surveyed organization uses:

  • Agrees that deploying Cisco Umbrella helped their team address security alerts faster while reducing the cost of remediation.
  • Their confidence in protecting their organization against malware and other threats significantly improved now that they have Cisco Umbrella as part of their security strategy.

Results

The surveyed organization achieved the following results with Cisco Umbrella:

  • Saw value in in less than 1 week after deploying Cisco Umbrella.
  • Reduced malware infections by 25 – 49% after using Cisco Umbrella.
  • Saved 1-5 hours/per week in prioritizing tasks for their security stack and/or reallocating time because Cisco Umbrella helped them reduce security alerts on their other security tools.

Cisco Umbrella Customer Testimonial

Between 2014 and 2016 we saw an increase of almost 3000% of users using mobile devices and an increase of nearly 200% of users needing remote access to the network. Having been a proxy shop for years, this meant that each user outside of our walls represented an increased threat as they traveled. We had looked at solutions that forced users to VPN back into the system to gain access as well as pushing proxy PAC files to our mobile phones, but those solutions were cumbersome. Spinning up an internal DNS server and changing DHCP settings was much easier. Since we already used the Cisco AnyConnect client, we were able to push the Umbrella client to it saving our support team from having to touch 150 laptops and our MDM solution pushed the Umbrella app to the mobile devices. In a matter of days, we went from being severely hampered in protecting our mobile workforce, to completely protected.

Damon Bagley, Security Officer, Living Spaces Furniture

Cisco Umbrella Case Study

Large Enterprise Real Estate Company

Introduction

This case study of a large enterprise real estate company is based on a January 2021 survey of Cisco Umbrella customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Umbrella is a cloud edge security product that has been easy to configure for all our staff and locations. It’s great that we don’t need on-premise technology.”

“Umbrella has provided us with excellent insight and security blocking capabilities for all our systems, in our data centres, branch offices, home workers, and IoT devices. The standard automatic reports have enabled our Secops team to respond quickly to events. The DNS security approach to security has improved latency for our people sitting in distant remote locations where backhauling traffic significantly deteriorated performance. Its technology that works seamlessly for us.”

Key Drivers

Features/benefits that drove the purchase of Cisco Umbrella:

  • Improved internet performance and cut latency
  • Protection for remote, roaming, and branch offices
  • Simplified policy creation and management
  • Unification of multiple security products for streamlined management

Use Case

Reports that they consider Cisco Umbrella as a layer of their SASE approach.

Results

The surveyed company achieved the following results with Cisco Umbrella:

  • Top benefits of using Cisco Umbrella:
    • Fast and easy deployment
    • Reduction in malware
    • Synchronized set of security functions delivered from the cloud
  • Rates Cisco Umbrella cloud security service as very reliable.
  • Reduced malware infections by 25% after using Cisco Umbrella.
  • Decreased alerts on their other security solutions (eg. AV/IPS) by 25% after using Cisco Umbrella.
  • Agrees that Umbrella offers rock-solid reliability and slightly faster connections.

Cisco Umbrella Customer Research

What features/benefits drove your purchase of Cisco Umbrella?

Protection for remote, roaming, and branch offices
67%
#1 in threat detection and efficacy
43%
Simplified policy creation and management
43%
Ease of integration with existing Cisco and 3rd party products
26%
Unification of multiple security products for streamlined management
21%
Improved internet performance and cut latency
20%
Other
12%

Cisco Umbrella Customer Testimonial

We have very limited staff and Cisco Umbrella has reduced the man hours hunting down any malicious activity.

Network Administrator, Medium Enterprise Computer Software Company

Cisco Umbrella Customer Research

Has deploying Cisco Umbrella helped your team to address security alerts faster while reducing the cost of remediation?

Yes: 89%
No: 11%


More to Explore



About Cisco Umbrella

Cisco Umbrella, a cloud-delivered security service, simplifies network security by helping you secure internet access and control cloud app usage across your network, branch offices, and roaming users. Umbrella unifies DNS-layer protection, secure web gateway, firewall, and cloud access security broker (CASB) functionality, to help you secure SD-WAN and embrace direct internet access, easily.

Cisco Umbrella Website   Cisco Website