TechValidate Research on Cisco Umbrella

Introduction

This case study of an educational institution is based on a May 2020 survey of Cisco Umbrella customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Cisco Umbrella:

• Saw the following results after deploying Cisco Umbrella:
  • Saw a reduction in security incidents
  • Saw a reduction in malware, ransomware, and other threats
  • Improved threat detection and alert prioritization

Use Case

The key features and functionalities of Cisco Umbrella that the surveyed organization uses:

• Agrees that deploying Cisco Umbrella helped their team address security alerts faster while reducing the cost of remediation.
• Their confidence in protecting their organization against malware and other threats significantly improved now that they have Cisco Umbrella as part of their security strategy.

Results

The surveyed organization achieved the following results with Cisco Umbrella:

• Saw value in in less than 1 week after deploying Cisco Umbrella.
• Reduced malware infections by 25 – 49% after using Cisco Umbrella.
• Saved 1-5 hours/per week in prioritizing tasks for their security stack and/or reallocating time because Cisco Umbrella helped them reduce security alerts on their other security tools.