TechValidate Research on Cisco Umbrella

These pages present data that TechValidate has sourced via direct research with verified customers and users of Cisco Umbrella. TechValidate stands behind the authenticity of all published data. Learn more »

1,925 Customers Surveyed

15,262 Data Points Collected

595 Published TechFacts

4 Published Charts

1 Published Case Study

Selected Research Highlights

Cisco Umbrella Customer Testimonial

Implementation of the Umbrella roaming client was almost seamless and allowed us to focus more closely on other security improvements.

Harry Fell, Network Engineer, Downs Rachlin Martin

Cisco Umbrella Case Study

Educational Institution


This case study of an educational institution is based on a May 2020 survey of Cisco Umbrella customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Most of our remote workers use Virtual Desktop Infrastructure (VDI), which in turn uses Umbrella for DNS services to help lower malware infections.”

“Helped automate malware prevention and improved security operations efficiency.”


The business challenges that led the profiled organization to evaluate and ultimately select Cisco Umbrella:

  • Saw the following results after deploying Cisco Umbrella:
    • Saw a reduction in security incidents
    • Saw a reduction in malware, ransomware, and other threats
    • Improved threat detection and alert prioritization

Use Case

The key features and functionalities of Cisco Umbrella that the surveyed organization uses:

  • Agrees that deploying Cisco Umbrella helped their team address security alerts faster while reducing the cost of remediation.
  • Their confidence in protecting their organization against malware and other threats significantly improved now that they have Cisco Umbrella as part of their security strategy.


The surveyed organization achieved the following results with Cisco Umbrella:

  • Saw value in in less than 1 week after deploying Cisco Umbrella.
  • Reduced malware infections by 25 – 49% after using Cisco Umbrella.
  • Saved 1-5 hours/per week in prioritizing tasks for their security stack and/or reallocating time because Cisco Umbrella helped them reduce security alerts on their other security tools.

Cisco Umbrella Customer Research

Has deploying Cisco Umbrella helped your team to address security alerts faster while reducing the cost of remediation?

Yes: 89%
No: 11%

Cisco Umbrella Customer Research

What features/benefits drove your purchase of Cisco Umbrella?

Protection for remote, roaming, and branch offices
#1 in threat detection and efficacy
Simplified policy creation and management
Ease of integration with existing Cisco and 3rd party products
Unification of multiple security products for streamlined management
Improved internet performance and cut latency

Cisco Umbrella Customer Testimonial

DNS filtering is a basic necessary defense layer and part of an overall strategy to minimize the number of threats and attack surface of our organization’s network. As the security perimeter has accelerated its shift onto the endpoint, the Umbrella roaming client has helped us keep pace.

Dmitriy Dvoryanchuk, IT Architect, Optimizely, Inc.

More to Explore

About Cisco Umbrella

Cisco Umbrella, a cloud-delivered security service, simplifies network security by helping you secure internet access and control cloud app usage across your network, branch offices, and roaming users. Umbrella unifies DNS-layer protection, secure web gateway, firewall, and cloud access security broker (CASB) functionality, to help you secure SD-WAN and embrace direct internet access, easily.

Cisco Umbrella Website   Cisco Website