TechValidate Research on Cisco SecureX threat response

Cisco SecureX threat response Case Study



This case study of Citynet is based on a May 2020 survey of Cisco SecureX threat response customers by TechValidate, a 3rd-party research service.

“Cisco AMP and Firepower is how we use it and love it!”

“It simplifies the review, research and impact analysis of security events and frees our team up to work on other security initiatives.”


The business challenges that led the profiled company to evaluate and ultimately select Cisco SecureX threat response:

  • Needed to solve the following security challenges when they started using SecureX threat response with their Cisco Security products:
    • Needed their security technologies to work together
    • Wanted to identify and remediate threats faster
    • Wanted to maximize the time of their skilled resources due to being understaffed

Use Case

The key features and functionalities of Cisco SecureX threat response that the surveyed company uses:

  • Uses SecureX threat response at least once a week.
  • Improved collaboration across the following teams after using Casebook in SecureX threat responsee:
    • Improved collaboration within SecOps
  • agrees that SecureX threat response‚Äôs ability to connect with 3rd party security tools for comprehensive investigations is important to them.


The surveyed company achieved the following results with Cisco SecureX threat response:

  • Greatest value they get from the Chrome or Firefox browser plug-in for SecureX threat response:
    • Ability to kick off an investigation
  • Eliminated the following tasks after using SecureX threat response:
    • Detection & Analysis tasks
    • Containment, Eradication, and Recovery tasks
  • Weekly time savings their Security Operations team achieved by using SecureX threat response for the following use cases:
    • incident management: at least 1-3 hours/week
    • threat intelligence and investigations: at least 1-3 hours/week
    • remediation / first strike response actions: at least 1-3 hours/week

About This Data

This data was sourced directly from verified users of Cisco SecureX threat response by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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