Original Research on Cisco SecureX threat response

Cisco SecureX threat response Case Study

Citynet

Introduction

This case study of Citynet is based on a May 2020 survey of Cisco SecureX threat response customers by TechValidate, a 3rd-party research service.

“Cisco AMP and Firepower is how we use it and love it!”

“It simplifies the review, research and impact analysis of security events and frees our team up to work on other security initiatives.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Cisco SecureX threat response:

Needed to solve the following security challenges when they started using SecureX threat response with their Cisco Security products:
- Needed their security technologies to work together
- Wanted to identify and remediate threats faster
- Wanted to maximize the time of their skilled resources due to being understaffed

Use Case

The key features and functionalities of Cisco SecureX threat response that the surveyed company uses:

Uses SecureX threat response at least once a week.
Improved collaboration across the following teams after using Casebook in SecureX threat responsee:
- Improved collaboration within SecOps
agrees that SecureX threat response’s ability to connect with 3rd party security tools for comprehensive investigations is important to them.

Results

The surveyed company achieved the following results with Cisco SecureX threat response:

Greatest value they get from the Chrome or Firefox browser plug-in for SecureX threat response:
- Ability to kick off an investigation
Eliminated the following tasks after using SecureX threat response:
- Detection & Analysis tasks
- Containment, Eradication, and Recovery tasks
Weekly time savings their Security Operations team achieved by using SecureX threat response for the following use cases:
- incident management: at least 1-3 hours/week
- threat intelligence and investigations: at least 1-3 hours/week
- remediation / first strike response actions: at least 1-3 hours/week

Cisco SecureX threat response Customer Review

4.5/5 Stars

How our organization uses SecureX threat response:

We use it to aid in triaging malware and other security threats in our environment, and to provide quick response to any detected threats.

Would you recommend SecureX threat response?

Cisco Threat Response Customer Research

Which statement best characterizes your organization’s strategy for security portfolio integration to streamline your existing SOC operations?

Multi-console approach is great for us	23%
Tired of the disparate security technologies today but do not have resources to fix it	30%
Considering using SIEM and/or SOAR platform(s) but don't know how to go about it	23%
Actively deploying SIEM (Security information and event management)	43%
Actively deploying SOAR (Security Orchestration and Automation Response)	16%
Other	4%

Cisco SecureX threat response Customer Testimonial

SecureX threat response is easy to use to investigate threats.

— IT Systems Analyst, Choctaw Nation

Cisco Threat Response Customer Research

Cisco Threat Response helps my organization to:

Detect and prioritize advanced malicious attacks and insider threats in real-time	48%
Investigate the source of the threat through comprehensive relationship graphs	69%
Simplify security investigation by providing a complete view of a threat within my network	68%
Provide visibility into what devices, users and applications the threat has compromised in my network	67%
Respond and remediate threats faster by blocking malicious IOC through a single interface	36%
Other	5%

Cisco SecureX threat response Case Study

Global 500 Media & Entertainment Company

Introduction

This case study of a Global 500 media & entertainment company is based on a May 2020 survey of Cisco SecureX threat response customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Umbrella – we have integrated SecureX threat response with Demisto using a custom integration and no longer need to constantly go back and forth between Umbrella and other solutions.”

“The API is easy to utilize and integrate with other solutions.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Cisco SecureX threat response:

Needed to solve the following security challenges when they started using SecureX threat response with their Cisco Security products:
- Needed a better way to visualize whether a threat has impacted their environment
- Wanted to identify and remediate threats faster
- Wanted to centralize and triage high priority alerts

Use Case

The key features and functionalities of Cisco SecureX threat response that the surveyed company uses:

Uses SecureX threat response daily.
Improved collaboration across the following teams after using Casebook in SecureX threat responsee:
- Improved collaboration within SecOps
agrees that SecureX threat response’s ability to connect with 3rd party security tools for comprehensive investigations is important to them.

Results

The surveyed company achieved the following results with Cisco SecureX threat response:

Greatest value they get from the Chrome or Firefox browser plug-in for SecureX threat response:
- No feature (have not used the browser plugin)
Eliminated the following tasks after using SecureX threat response:
- Detection & Analysis tasks
- Containment, Eradication, and Recovery tasks
Weekly time savings their Security Operations team achieved by using SecureX threat response for the following use cases:
- incident management: at least 1-3 hours/week
- threat intelligence and investigations: at least 7-12 hours/week
- remediation / first strike response actions: at least 4-6 hours/week

TechValidate Research on Cisco SecureX threat response

These pages present data that TechValidate has sourced via direct research with verified customers and users of Cisco SecureX threat response. TechValidate stands behind the authenticity of all published data. Learn more »

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Citynet

Introduction

Challenges

Use Case

Results

Company Profile

About Cisco SecureX threat response

How our organization uses SecureX threat response:

Would you recommend SecureX threat response?

Global 500 Media & Entertainment Company

Introduction

Challenges

Use Case

Results

Company Profile

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