TechValidate Research on Cisco Email Security

Cisco Email Security Case Study

Small Business Energy & Utilities Company


This case study of a small business energy & utilities company is based on a February 2018 survey of Cisco Email Security customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Cisco Email Security reduced administrator time from an hour or so per day to an hour or so per week.

It also reduced helpdesk time dealing with spam false-positive/false-negatives, as end users can get messages from quarantine or report on spam/phishing without involving the helpdesk."


The business challenges that led the profiled company to evaluate and ultimately select Cisco Email Security:

  • To protect against advanced threats (ransomware, business email compromise (BEC) or phishing)
  • To enhance Microsoft O365 email security (Exchange Online Protection)

Purchased Cisco Email Security over the following competitive solution:

  • SpamAssassin and other open source tools

Use Case

The key features and functionalities of Cisco Email Security that the surveyed company uses:

  • Currently deploying Cisco Email Security on-premise.
  • Other Cisco security product used in addition to Cisco Email Security:
    • Advanced Malware Protection (AMP)


The surveyed company achieved the following results with Cisco Email Security:

  • Is very satisfied with their purchase of Cisco Email Security.
  • Cisco Email Security enables the organization to:
    • Prevent security breaches
    • Remediate advanced malware

About This Data

This data was sourced directly from verified users of Cisco Email Security by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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