TechValidate Research on ChiroTouch

333 TechFacts – Page 4 of 12


ChiroTouch Customer Testimonial

Seamless Transition

We recently got a new server computer and the transition to it was seamless, thanks to setting up an appointment with chirotouch to do a server transfer. Our IT guy that helped with the install said that after seeing chirotouch in action he now understands why we love chirotouch. He was VERY impressed!

Billing Specialist, Small Business Telecommunications Services Company

ChiroTouch Customer Testimonial

We love them! Efficient.

Chiropractic Assistant, Small Business Healthcare Company

ChiroTouch Customer Satisfaction Rating

A Doctor of Chiropractic at a small business healthcare company would be very likely to recommend ChiroTouch for this reason:

Love the software! It has really streamlined my practice.

ChiroTouch Customer Satisfaction Rating

Dawn Harper, a Front Office Assistant / Manager at Zehr Chiropractic, would be very likely to recommend ChiroTouch for this reason:

I love the fact that all aspects of the office are integrated in one program.

ChiroTouch Customer Satisfaction Rating

Terrence Miller, a Front Office Assistant / Manager at Miller Chiropractic, would be very likely to recommend ChiroTouch for this reason:

For the most part, love the program. Support is fantastic!!

ChiroTouch Customer Satisfaction Rating

Easy to Use

Ingrid Lott, a Front Office Assistant / Manager at Lott Chiropractic Clinic, P.C., would be very likely to recommend ChiroTouch for this reason:

We find ChiroTouch easy too use. We love the features and the ability to add on whatever services we find necessary for our particular needs. It is usually pretty easy to get help when needed.

ChiroTouch Customer Satisfaction Rating

Customization is why this DC loves ChiroTouch

James Hether, a Doctor of Chiropractic at James J. Hether, DC, PL, would be very likely to recommend ChiroTouch for this reason:

I love how I was able to customize my exams to my practice.

ChiroTouch Customer Satisfaction Rating

Our 80+ support team keeps this CA happy

A Front Office Assistant / Manager at a small business healthcare company would be very likely to recommend ChiroTouch for this reason:

I love the support I have had from Chirotouch.

ChiroTouch Customer Satisfaction Rating

Chip Curtis, a Doctor of Chiropractic at All American Medical and Chiropractic (Hammond), would be very likely to recommend ChiroTouch for this reason:

Chirotouch has been a great addition to our office. We love the features. The applications make our office run smoothly.

ChiroTouch Customer Satisfaction Rating

Six-year ChiroTouch Customer

Mark Bellucci, a Doctor of Chiropractic at Bellucci Chiropractic Center, would be very likely to recommend ChiroTouch for this reason:

I have had ChiroTouch for six years in my office and absolutely love the software. It does everything I need it to do for my business. They are constantly upgrading with new improvements and their Tech Support department is the best!

ChiroTouch Customer Statistic

55% of surveyed practices who wanted to improve their compliance posture are using CTSecure daily backup.

ChiroTouch Customer Statistic

1/2 of customers who look to ChiroTouch to be more compliant have CTSecure .

50% of surveyed practices who want to meet compliance measures, such as HIPAA and MACRA/MIPS, are using CTSecure daily backup.

50%

ChiroTouch Customer Satisfaction Rating

Stephanie Barbakoff, a Doctor of Chiropractic at Oculus Brain Centers, would be very likely to recommend ChiroTouch for this reason:

Ability to customize every single aspect of the program for my specialty: Chiropractic Neurology. The macros make note-taking super easy for us.

ChiroTouch Customer Satisfaction Rating

Confident with audits because of ChiroTouch

A Billing Specialist at a small business health care company would be very likely to recommend ChiroTouch for this reason:

Notes are easy to read so when you get audited its easy for the insurance company to find the medical necessity.
If you spend the time to create the Macros specific for your company it is very user-friendly.

ChiroTouch Customer Satisfaction Rating

Paul Weeks, a Doctor of Chiropractic at Dothan Spine and Speciality, would be likely to recommend ChiroTouch for this reason:

The PI macros are top-notch. [The] system is efficient and relatively quick.

ChiroTouch Customer Satisfaction Rating

10/10 ratings on ChiroTouch for…

Stephen Canner, a Doctor of Chiropractic at Mars Hill Chiropractic Center, would be likely to recommend ChiroTouch for this reason:

The degree and manner of customizable macros for daily notes

ChiroTouch Customer Satisfaction Rating

A Doctor of Chiropractic at a small business health care company would be very likely to recommend ChiroTouch for this reason:

Good customer service. Easy to take notes with macros. Simple scheduling format.

ChiroTouch Customer Testimonial

ChiroTouch gives DC peace of mind

It gives me more peace of mind and time to get caught up on my other clinic responsibilities.

Samuel Fangman, Doctor of Chiropractic, Fangman Family Chiropractic PC

ChiroTouch Customer Fact

Stay Compliant with ChiroTouch Macros

This small practice states that one of the reasons they decided to use ChiroTouch was the ability of “Customization of macros with attention towards compliance.”

ChiroTouch Customer Fact

Macros library helps high volume practice

Dothan Spine and Specialty states that one of the reasons why they decided to use ChiroTouch: “Personal Injury Macros allow me to handle a higher volume with better documentation.”

ChiroTouch Customer Statistic

78% of Billers with Maintenance and Support have seen good improvement in their claims.

78% of surveyed Billing Specialists with Maintenance and Support agreed they have seen good improvement in regards to their claims.

ChiroTouch Customer Statistic

81% of CAs on Maintenance and Support have seen good improvement in charting.

81% of surveyed Chiropractic Assistants have seen good improvement in regards to their charting/SOAP notes.

81%

ChiroTouch Customer Statistic

See improvement on claims with Maintenance and Support.

78% of surveyed Billing Specialists with maintenance and support have seen good to exceptional improvement in claims.

ChiroTouch Customer Statistic

Macros Library = Improved Notes

74% have seen good improvement in charting/SOAP notes when using ChiroTouch Macros library.

74%

ChiroTouch Customer Statistic

Better SOAP notes is a call away

70% of customers who have utilized chat or phone support within the last year have seen good to exceptional improvement in their charting and SOAP notes.

ChiroTouch Customer Statistic

Peace of mind for Cash practices

80% of cash practices have peace of mind that help is available when needed, by having Maintenance and Support.

ChiroTouch Customer Testimonial

Chat support and updates keep this DC and his patients happy.

The most common use of support is when my staff does chat sessions with ChiroTouch. Sometimes we run into networking issues and need a support person to remotely log in and that’s the #1 reason I will continue to renew maintenance and support. My patients recognize when we have new features that affect them and they like that I am keeping my office up to date and appreciate that we are always trying to improve efficiency.

Vandana Singh, Doctor of Chiropractic, Vandana Singh, DC

ChiroTouch Customer Testimonial

The ChiroTouch support department is absolutely the best. They go above and beyond to help with anything they can. I have received help and advice on issues not even related to ChiroTouch. Their knowledge and help with IT related is the best in the industry!

Mark Bellucci, Doctor of Chiropractic, Bellucci Chiropractic Center

ChiroTouch Customer Testimonial

I am not computer literate and having the on phone support walk me through several processes was invaluable.

Daniel Virdier, Doctor of Chiropractic, Virdier Chiropractic Services

ChiroTouch Customer Testimonial

Great peace of mind, knowing if we have an issue, it’ll get handled appropriately.

Brian Killian, Doctor of Chiropractic, Cornerstone Chiropractic & Massage




More Research on ChiroTouch