TechValidate Research on ChiroTouch

333 TechFacts – Page 3 of 12


ChiroTouch Customer Statistic

Improve staff coordination with CTAppointments!

64% of customers with CTAppointments said they’ve seen good improvement when it came to staff Coordination.

ChiroTouch Customer Statistic

The flexibility of being able to schedule appointments online is the #1 reason customers love CTAppointments

75% of surveyed organizations said that the ability to schedule appointments online from a computer was the most important aspect in their decision to subscribe to CTAppointments.

75%

ChiroTouch Customer Statistic

CTAppointments is conveniently integrated with ChiroTouch!

92% of surveyed organizations said that the integration with ChiroTouch was the most important aspect in their decision to subscribe to CTAppointments.

92%

ChiroTouch Customer Statistic

Even better together – CTAppointments is a perfect match with CTIntake.

64% of customers surveyed with CTAppointments said they are also currently subscribed to CTIntake.

ChiroTouch Customer Statistic

CTInTouch + CTAppointments = Great Patient Engagement Bundle

80% of customers surveyed with CTAppointments said they are also currently subscribed to CTInTouch.

ChiroTouch Customer Statistic

CTAppointments is already integrated within ChiroTouch, so it’s easy and convenient to use!

When asked about the external factors that drove their decision to subscribe to CTAppointments, 79% of surveyed organizations said it was their integration with ChiroTouch.

ChiroTouch Customer Statistic

Provide online scheduling for better patient experience.

65% of surveyed organizations said that they subscribed to CTAppointments to address their concern with providing patients a better experience.

ChiroTouch Customer Statistic

Run a more efficient practice with an online scheduling system.

65% of surveyed organizations said that they subscribed to CTAppointments to address their concern with improving staff efficiency.

ChiroTouch Customer Testimonial

Up-to-date Practice = Happy Patients

My patients recognize when we have new features that affect them and they like that I am keeping my office up-to-date and appreciate that we are always trying to improve efficiency.

Vandana Singh, Doctor of Chiropractic, Vandana Singh, DC

ChiroTouch Customer Statistic

Customers who expect patient visits to increase are looking into offering texting and email services to their patients.

77% of surveyed chiropractic offices who expect patient visits to increase after the “stay home order” has been lifted state that COVID-19 has influenced their decision to offer texting and/or email services.

77%

ChiroTouch Customer Statistic

Customers who expect patient visits to increase are looking into offering texting services to their patients.

46% of surveyed chiropractic offices who expect patient visits to increase after the “stay home order” has been lifted state that COVID-19 has influenced their decision to offer texting services.

46%

ChiroTouch Customer Statistic

Customers expecting an increase in practice revenue are looking to add online appointments to their practice.

36% of surveyed chiropractic offices who expect their practice revenue to increase said COVID-19 has influenced their decision to offer online appointments.

36%

ChiroTouch Customer Statistic

92% of surveyed chiropractic offices are challenged with having less appointments due to patients being fearful.

92%

ChiroTouch Customer Statistic

With more downtime, 89% of surveyed chiropractic offices said that their time spent training the office staff has increased.

89%

ChiroTouch Customer Statistic

24% of surveyed chiropractic offices said that COVID-19 has influenced their decision to offer online appointments.

24%

ChiroTouch Customer Statistic

51% of surveyed chiropractic offices said that patient retention are of significant concern for their practice.

51%

ChiroTouch Customer Statistic

With more downtime, 90% of surveyed chiropractic offices said that their time spent managing the overall business has Increased.

90%

ChiroTouch Customer Testimonial

The biggest challenge is…

Educating our patients to not be afraid of this pandemic but still to have caution just like any other virus.

Provider, Small Business Healthcare Company

ChiroTouch Customer Testimonial

The biggest opportunity for chiropractic during COVID-19 is…

Getting the word out that the best way to help protect yourself against this virus is that chiropractic helps your immune system. In addition, chiropractors can address the obesity link that is killing people with the virus is through chiropractic nutrition and weight loss program

Sherrill Zimmer, Co-Owner, Zimmer Chiropractic

ChiroTouch Customer Testimonial

Biggest opportunity and challenge today is…

The opportunity is to help people see that chiropractic maintenance is helpful, and the challenge is to keep patients in a routine!

Office Manager, Small Business Healthcare Company

ChiroTouch Customer Statistic

94% of practices remain open during this unprecedented times.

When asked if they are currently practicing, 94% of chiropractic offices said “yes, they are currently practicing in the office.”

94%

ChiroTouch Customer Satisfaction Rating

Jenni Willis, an Office Manager at Schwartzman’s Chiropractic Clinic, would be likely to recommend ChiroTouch for this reason:

Love the product and all of the features. Also love that they listen to their customers and integrate customers suggestions into the software. Only dislike is the discrimination on the Customer Service end you can pay extra to have faster response times and being a small office, we have more important areas to invest funds. That being said the customer support we do receive is phenomenal, just have to wait longer than those willing to pay for the faster response times.

ChiroTouch Customer Satisfaction Rating

Carrie Combs, a Chiropractic Assistant at Rodrock Chiropractic, would be very likely to recommend ChiroTouch for this reason:

Chirotouch is all we know. We love it.

ChiroTouch Customer Satisfaction Rating

Shem Ray, a Doctor of Chiropractic at Ray Chiropractic, would be very likely to recommend ChiroTouch for this reason:

Love the support.

ChiroTouch Customer Satisfaction Rating

Jennaleigh McKinley, a Doctor of Chiropractic at Creekside Chiropractic, would be very likely to recommend ChiroTouch for this reason:

Great customer service and I love the software for scheduling, checking patients in and out and note taking.

ChiroTouch Customer Satisfaction Rating

Long-time customer loves the ChiroTouch’s customization features and its many options.

Sara Milham, a Front Office Assistant / Manager at Milham Family Chiropractic, would be very likely to recommend ChiroTouch for this reason:

We have been with CHiroTouch since about 2007 and have loved it since the first day we got it. Training is made super easy, support is always available and eager to help. The multiple options on this software are just out of this world. I can pretty much customize anything I need to print out. I could write a book on all the options but in a nutshell, WE LOVE IT! We have referred several of our family members and friends to you and some did convert to ChiroTouch as well.

ChiroTouch Customer Testimonial

We are proud to have U.S. based live support!

We’ve just started, but its important to me to be able to quickly speak to a live person. I’ve loved that.

Elizabeth (Libby) Darnell, Doctor of Chiropractic, Active Medical Center Ltd

ChiroTouch Customer Testimonial

Each time I’ve contacted the support team, they have been determined to fix my issue and eager to exhaust all possible solutions before escalating the call to a more specialized member of the support staff.

This shows passion and commitment to the customer. I love it!

Stephanie Barbakoff, Doctor of Chiropractic, Oculus Brain Centers

ChiroTouch Customer Testimonial

I love the chat option and you typically have help within 5 minutes.

Front Office Assistant / Manager, Small Business Healthcare Company

ChiroTouch Customer Testimonial

We love that the support team is always available to help. We utilize the chat feature often. It’s great to know that when a problem arises we can contact support and within minutes there’s a solution or the tech is connecting to our computers to help.

Chip Curtis, Doctor of Chiropractic, All American Medical and Chiropractic (Hammond)




More Research on ChiroTouch