TechValidate Research on ChiroTouch


ChiroTouch Case Study

Jones Family Chiropractic

Introduction

This case study of Jones family chiropractic is based on a December 2018 survey of ChiroTouch customers by TechValidate, a 3rd-party research service.

The transition is not stressful and easy to learn.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ChiroTouch:

  • Selected ChiroTouch software for the following reasons:
    • Migrate to electronic health records (E.H.R.)
    • Stop falling behind on charting
    • Improve billing and coding posture
  • Was using Compulink prior to ChiroTouch.

Use Case

The key features and functionalities of ChiroTouch that the surveyed company uses:

  • Has a Insurance practice.
  • Decided to use ChiroTouch because of the following:
    • A referral from a friend or colleague
  • Is using the following ChiroTouch products and services:
    • ChiroTouch E.H.R. Practice Management Software
  • Decided to purchase ChiroTouch for the following features:
    • Personal 1-on-1 training
    • Ease of use

Results

The surveyed company achieved the following results with ChiroTouch:

  • Has seen the following level of improvement in their practice since using ChiroTouch:
    • Charting / SOAP Notes: exceptional improvement
  • Rated their satisfaction with the following Support Department aspects:
    • Technical expertise: exceptional
    • Friendliness: exceptional




About This Data

This data was sourced directly from verified users of ChiroTouch by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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