TechValidate Research on ChiroTouch


ChiroTouch Case Study

Small Business Health Care Company

Introduction

This case study of a small business health care company is based on a December 2018 survey of ChiroTouch customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Easy to use. Good support and has all the tools I need to run my business efficiently and effectively.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ChiroTouch:

  • Selected ChiroTouch software for the following reasons:
    • Improve in-office workflows such as billing, scheduling and case management
    • Meet compliance such as HIPAA and MACRA/MIPS
    • Improve billing and coding posture

Use Case

The key features and functionalities of ChiroTouch that the surveyed company uses:

  • Has an Insurance practice.
  • Decided to purchase ChiroTouch for the following features:
    • All-in-one dashboard
    • Native iPad integration
    • Rich feature set addressing the full practice functionality
    • Ease of use
    • On-premise solution (vs. a cloud product)
    • Quantity of pre-set Macros, office reports, stats, and analytics
    • Implementation process that is manageable and clear

Results

The surveyed company achieved the following results with ChiroTouch:

  • Has seen the following benefits from using ChiroTouch:
    • Less hassle vs. paper-based systems
    • Easier interactions with 3rd parties such as insurance or state bodies




About This Data

This data was sourced directly from verified users of ChiroTouch by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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