TechValidate Research on ChiroTouch

These pages present data that TechValidate has sourced via direct research with verified customers and users of ChiroTouch. TechValidate stands behind the authenticity of all published data. Learn more »



4,156 Customers Surveyed

33,967 Data Points Collected

278 Published TechFacts

39 Published Charts

234 Published Case Studies



Featured Research Collections for ChiroTouch

Curated collections and slideshows of TechValidate research data on ChiroTouch.



Selected Research Highlights


ChiroTouch Customer Satisfaction Rating

A Doctor of Chiropractic at a small business healthcare company would be very likely to recommend ChiroTouch for this reason:

Love the software! It has really streamlined my practice.

ChiroTouch Customer Research

M&S subscribers have seen good to exceptional improvements in the following areas in their practice

Describe the level of improvement you have experienced in your practice relating to the following ChiroTouch features.

Exceptional improvement Good improvement Some improvement Slight improvement No improvement

Billing
Scheduling
Patient flow
Claims
Charting / SOAP Notes

ChiroTouch Case Study

Pro Active Sport And Spine

Introduction

This case study of ProActive Sport and Spine is based on a December 2018 survey of ChiroTouch customers by TechValidate, a 3rd-party research service.

The software is intuitive, easy to use, and tailored not only to chiropractic but can be customized to our specific type of practice.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ChiroTouch:

  • Selected ChiroTouch software for the following reasons:
    • Set up their practice for the first time
    • Improve billing and coding posture
  • Was using a combination of different software (billing/scheduling) and paper-based methods prior to ChiroTouch.

Use Case

The key features and functionalities of ChiroTouch that the surveyed company uses:

  • Has a Blended insurance/cash, moving to cash practice.
  • Decided to use ChiroTouch because of the following:
    • Its reputation as a market leader
  • Is using the following ChiroTouch products and services:
    • ChiroTouch E.H.R. Practice Management Software
    • A maintenance and support service agreement
    • CTInTouch patient communication tools
  • Decided to purchase ChiroTouch for the following features:
    • Ease of use

Results

The surveyed company achieved the following results with ChiroTouch:

  • Has seen the following benefits from using ChiroTouch:
    • Staff is regularly caught up on charting / SOAP notes
    • Improved staff communication
    • Less hassle vs. paper-based systems
    • Easier interactions with 3rd parties such as insurance or state bodies
  • Has seen the following level of improvement in their practice since using ChiroTouch:
    • billing: good improvement
    • scheduling: good improvement
    • patient flow: good improvement
    • claims: good improvement
    • charting / SOAP Notes: good improvement
  • Rated their satisfaction with the following Support Department aspects:
    • technical expertise: very good
    • friendliness: exceptional
    • total chat support experience: very good
    • total phone support experience: very good

ChiroTouch Case Study

DC Victor Helo from Total Wellness Center switched from Eclipse

Introduction

This case study of Total Wellness Center is based on a December 2018 survey of ChiroTouch customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ChiroTouch:

  • Selected ChiroTouch software for the following reasons:
    • Migrate to electronic health records (E.H.R.)
    • Stop falling behind on charting
    • Improve in-office workflows such as billing, scheduling and case management
    • Meet compliance such as HIPAA and MACRA/MIPS
  • Was using Eclipse prior to ChiroTouch.

Use Case

The key features and functionalities of ChiroTouch that the surveyed company uses:

  • Has a All the above practice.
  • Decided to purchase ChiroTouch for the following reasons:
    • Ease of use
    • Implementation process that is manageable and clear
    • The best software in the market
  • Is using the following ChiroTouch products and services:
    • ChiroTouch E.H.R. Practice Management Software
    • A maintenance and support service agreement
    • CTIntake Premium 2.0 intake forms
    • CTSecure daily backup
    • CTInTouch patient communication tools

Results

The surveyed company achieved the following results with ChiroTouch:

  • Has seen the following benefits from using ChiroTouch:
    • More personal time
    • Staff is regularly caught up on charting / SOAP notes
    • Less hassle vs. paper-based systems
    • More mobility with iPad apps
  • Has seen the following level of improvement in their practice since using ChiroTouch:
    • billing: good improvement
    • scheduling: good improvement
    • patient flow: good improvement
    • claims: good improvement
    • charting / SOAP Notes: exceptional improvement

ChiroTouch Customer Statistic

With more downtime, 89% of surveyed chiropractic offices said that their time spent training the office staff has increased.

89%

ChiroTouch Customer Research

M&S is useful in every aspect of the practice

Which of the factors below do you prioritize when you consider utilizing ChiroTouch Maintenance and Support?

You never know what will happen and I want peace of mind
49%
Need for advice on the technical and networking end
47%
Ongoing need for software help and advice for new staff
47%
Interested in new software updates to enhance my practice
42%
Need for advice and day-to-day help with software usage
42%
Interested in adding computers and/or iPads to my clinic
17%


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About ChiroTouch

ChiroTouch chiropractic software system is a fully-customizable, comprehensive practice management software designed specifically for the chiropractic practice.

ChiroTouch Website   Integrated Practice Solutions, Inc. Website