TechValidate Research on ChannelAdvisor

These pages present data that TechValidate has sourced via direct research with verified customers and users of ChannelAdvisor. TechValidate stands behind the authenticity of all published data. Learn more »



3,020 Customers Surveyed

25,810 Data Points Collected

1286 Published TechFacts

120 Published Charts

28 Published Case Studies



Featured Research Collections for ChannelAdvisor

Curated collections and slideshows of TechValidate research data on ChannelAdvisor.



Selected Research Highlights


ChannelAdvisor Digital Marketing Customer Research

What e-commerce challenges has ChannelAdvisor Digital Marketing addressed for your company?

Inability to optimize campaigns
64%
Lack of strategic expertise
55%
Inability to scale efforts across multiple channels
36%
Lack of time to learn requirements and manage campaigns
36%
Low confidence in reliability of data feeds
27%
Poor data quality
27%
Lack of data insights
18%
Inconsistent customer experience across channels
9%

ChannelAdvisor Customer Fact

Result: Triple-Digit Sales Growth on the Walmart Marketplace

Tom Ray Industries grew Walmart sales by 100% using ChannelAdvisor.

ChannelAdvisor Customer Review

Testimonial: Making it Easy to Sell on Walmart

How our organization uses ChannelAdvisor to sell on the Walmart Marketplace:

We use ChannelAdvisor as a platform to make our products reach more customers and to extend our ecommerce exposure. Walmart is the marketplace to be selling in and ChannelAdvisor makes it easier for us to join that market.

ChannelAdvisor Customer Research

How have ChannelAdvisor’s business development partnerships enabled your success?

Helped us to sell on more marketplaces
67%
Helped us to improve fulfillment capabilities
22%
Helped us to optimize our digital marketing spend
22%
Helped us to get products to our customers faster
11%

ChannelAdvisor Case Study

Customer Success: Small Business Retail Company

Introduction

This case study of a small business retail company is based on a November 2016 survey of ChannelAdvisor customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“ChannelAdvisor Marketplaces helps me operate, optimize and grow my marketplace business.”

“ChannelAdvisor Marketplaces adds value to my business.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ChannelAdvisor:

  • Increasing competition
  • The lack of time

Use Case

The key features and functionalities of ChannelAdvisor that the surveyed company uses:

  • Sells on the following marketplaces:
    • Amazon United Kingdom
    • eBay United Kingdom
  • Agrees that the following are the most important features available in ChannelAdvisor Marketplaces:
    • Quantity management
    • Rules-based repricing
  • Rates the following capabilities of ChannelAdvisor Marketplaces as:
    • Flexibility: 4
    • Innovative features: 4
    • Available marketplaces: 4
    • Synced Inventory: 5
    • Return on Investment (ROI): 2
    • Usability: 2
  • Agrees that the following are the most important benefits of ChannelAdvisor Marketplaces to their company:
    • Increase sales
    • Ability to scale and expand
    • Increase competitiveness in the market
    • Improve product placement

Results

The surveyed company achieved the following results with ChannelAdvisor:

  • Increased e-commerce sales and revenues by 26-50% since using ChannelAdvisor Marketplaces.

ChannelAdvisor Case Study

Pierced It Success with ChannelAdvisor

Introduction

This case study of Pierced It is based on a November 2016 survey of ChannelAdvisor customers by TechValidate, a 3rd-party research service.

“ChannelAdvisor Marketplaces helps me operate, optimize and grow my marketplace business.”

“ChannelAdvisor Marketplaces adds value to my business.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ChannelAdvisor:

  • Increasing competition
  • The lack of data insights
  • The lack of time

Use Case

The key features and functionalities of ChannelAdvisor that the surveyed company uses:

  • Sells on the following marketplaces:
    • eBay United States (including eBay Motors)
  • Agrees that the following are the most important features available in ChannelAdvisor Marketplaces:
    • Automated listing creation
    • Ability to expand to new marketplaces
    • Quantity management
    • Order management & fulfillment
    • FBA Features (Dashboard, Inventory Management)
    • Insights
  • Rates the following capabilities of ChannelAdvisor Marketplaces as:
    • Flexibility: 3
    • Innovative features: 4
    • Available marketplaces: 4
    • Synced Inventory: 5
    • Optimized Marketplace SEO: 3
    • Return on Investment (ROI): 3
    • Usability: 4
  • Agrees that the following are the most important benefits of ChannelAdvisor Marketplaces to their company:
    • Scale and expand
    • Save time
    • Increase competitiveness in the market
    • Earn a return on investment
    • Expand to new marketplaces faster

Results

The surveyed company achieved the following results with ChannelAdvisor:

  • Increased e-commerce sales and revenues by up to 25% since using ChannelAdvisor Marketplaces.


More to Explore



About ChannelAdvisor

ChannelAdvisor (NYSE: ECOM) is a leading e-commerce cloud platform whose mission is to connect and optimize the world’s commerce. For nearly two decades, ChannelAdvisor has helped retailers and branded manufacturers worldwide improve their online performance by expanding sales channels, connecting with consumers around the world, optimizing their operations for peak performance and providing actionable analytics to improve competitiveness. Thousands of customers depend on ChannelAdvisor to securely power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Walmart and hundreds more. For more information, visit www.channeladvisor.com.


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