TechValidate Research on ChannelAdvisor

These pages present data that TechValidate has sourced via direct research with verified customers and users of ChannelAdvisor. TechValidate stands behind the authenticity of all published data. Learn more »



2,893 Customers Surveyed

24,681 Data Points Collected

1257 Published TechFacts

120 Published Charts

28 Published Case Studies



Featured Research Collections for ChannelAdvisor

Curated collections and slideshows of TechValidate research data on ChannelAdvisor.



Selected Research Highlights


ChannelAdvisor Customer Research

Top 5 Marketplaces for Electronics

Which marketplaces do you sell on?

eBay United States (including eBay Motors)
80%
Amazon United States
70%
Walmart
60%
Newegg (US,CA)
50%
Rakuten.com Shopping
40%

ChannelAdvisor Customer Research

Most Important Features for Walmart Sellers

What are the most important features available in ChannelAdvisor Marketplaces?

Ability to expand to new marketplaces
83%
Automated listing creation
76%
Quantity management
58%
Order management & fulfillment
55%
Reporting
35%
Dashboards and Analytics
30%
Rules-based Repricing
25%
Algorithmic Repricing (New!)
21%
Insights (Available for Amazon and eBay)
18%
FBA Features (Dashboard, Inventory Management)
14%
Advertising
7%

ChannelAdvisor Marketplaces Customer Fact

ChannelAdvisor Marketplaces offers excellent optimized marketplace SEO

Asset Genie Inc. agrees that ChannelAdvisor Marketplace’s optimized marketplace SEO is excellent.

ChannelAdvisor Case Study

Large Enterprise Food Company

Introduction

This case study of a large enterprise food company is based on a November 2016 survey of ChannelAdvisor customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“ChannelAdvisor Marketplaces helps me operate, optimize and grow my marketplace business.”

“ChannelAdvisor Marketplaces adds value to my business.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ChannelAdvisor:

  • Agrees that the following are the biggest challenges they’re seeing in e-commerce:
    • Increasing competition
    • Price competitiveness

Use Case

The key features and functionalities of ChannelAdvisor that the surveyed company uses:

  • Sells on the following marketplaces:
    • Amazon United States
    • Walmart
  • Agrees that the following are the most important features available in ChannelAdvisor Marketplaces:
    • Ability to expand to new marketplaces
    • Reporting
    • Dashboards and Analytics
  • Rates the following capabilities of ChannelAdvisor Marketplaces as:
    • Flexibility: 5
    • Innovative features: 4
    • Available marketplaces: 5
    • Synced Inventory: 5
    • Return on Investment (ROI): 1
    • Usability: 3
  • Agrees that the following are the most important benefits of ChannelAdvisor Marketplaces to their company:
    • Gain valuable insights
    • Increase competitiveness in the market
    • Improve product placement
    • Expand to new marketplaces faster

Results

The surveyed company achieved the following result with ChannelAdvisor:

  • Increased e-commerce sales and revenues by up to 25% since using ChannelAdvisor Marketplaces.

ChannelAdvisor Customer Fact

Triple-Digit Sales Growth

TMC Marketing increased e-commerce sales and revenues by more than 100% since using ChannelAdvisor Marketplaces.

ChannelAdvisor Case Study

Small Business Retail Company

Introduction

This case study of a small business retail company is based on a November 2016 survey of ChannelAdvisor customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“ChannelAdvisor Marketplaces helps me operate, optimize and grow my marketplace business.”

“ChannelAdvisor Marketplaces adds value to my business.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ChannelAdvisor:

  • Increasing competition
  • The inability to scale
  • Price competitiveness

Use Case

The key features and functionalities of ChannelAdvisor that the surveyed company uses:

  • Sells on the following marketplaces:
    • Amazon United States
    • eBay United States (including eBay Motors)
  • Agrees that the following are the most important features available in ChannelAdvisor Marketplaces:
    • Quantity management
  • Rates the following capabilities of ChannelAdvisor Marketplaces as:
    • Flexibility: 4
    • Innovative features: 5
    • Available marketplaces: 5
    • Synced Inventory: 4
    • Optimized Marketplace SEO: 3
    • Return on Investment (ROI): 3
    • Usability: 4
  • Agrees that increased sales is the most important benefit of ChannelAdvisor Marketplaces to their company.

Results

The surveyed company achieved the following results with ChannelAdvisor:

  • Increased e-commerce sales and revenues by 76-100% since using ChannelAdvisor Marketplaces.


More to Explore



About ChannelAdvisor

ChannelAdvisor (NYSE: ECOM) is a leading e-commerce cloud platform whose mission is to connect and optimize the world’s commerce. For nearly two decades, ChannelAdvisor has helped retailers and branded manufacturers worldwide improve their online performance by expanding sales channels, connecting with consumers around the world, optimizing their operations for peak performance and providing actionable analytics to improve competitiveness. Thousands of customers depend on ChannelAdvisor to securely power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Walmart and hundreds more. For more information, visit www.channeladvisor.com.


  ChannelAdvisor Website