TechValidate Research on Changepoint

These pages present data that TechValidate has sourced via direct research with verified customers and users of Changepoint. TechValidate stands behind the authenticity of all published data. Learn more »



223 Customers Surveyed

2,029 Data Points Collected

92 Published TechFacts

1 Published Chart

20 Published Case Studies



Selected Research Highlights


Changepoint Case Study

California Manufacturing Technology Consulting

Introduction

This case study of California Manufacturing Technology Consulting is based on a July 2019 survey of Changepoint customers by TechValidate, a 3rd-party research service.

“It helped us a lot with time, expense and revenue management. "

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Changepoint:

  • How they managed projects/work before choosing a Changepoint Solution:
    • Excel
    • Planview
    • A manual process
  • Challenges that led their purchase of Changepoint:
    • Managing a complex portfolio of projects in one place
    • Challenges delivering projects on time and on budget
    • Capturing accurate time and expense information
    • Poor contract governance
    • Lack of visibility into financial & operational data

Use Case

The key features and functionalities of Changepoint that the surveyed organization uses:

  • Changepoint solutions they are using:
    • Changepoint
  • Identified their use case for their Changepoint solution to be Professional Services Automation.
  • Methodologies they use to run projects:
    • Agile
    • Lean
    • Kanban

Results

The surveyed organization achieved the following results with Changepoint:

  • They agree that Changepoint’s solution is well worth the investment.
  • Changepoint solutions on the following capabilities compared to other solutions evaluated or used:
    • breadth of capabilities: better
    • ability to adapt to my organization’s processes: better
    • dedicated, knowledgeable, & responsive customer care support: significantly better
    • value returned for the price: best in class
    • ease of use: significantly better
    • onboarding Experience: better
    • reporting and Insights: better
    • overall solution performance: significantly better
  • Level of improvement on the following:
    • Projects/Engagements coming in on or ahead of schedule: 76-100%
    • Project or Service Engagements coming in on or under budget: 76-100%
    • Efficient resource utilization: 76-100%
    • Alignment to company strategy: 76-100%
    • Executive-level reporting and visibility: 76-100%
    • Overall business outcomes: 51-75%

Changepoint Case Study

Travelex America Inc.

Introduction

This case study of Travelex America Inc. is based on a July 2019 survey of Changepoint customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Changepoint:

  • How they managed projects/work before choosing a Changepoint Solution:
    • Excel
    • Microsoft Project
    • JIRA
  • Challenges that led their purchase of Changepoint:
    • Difficulty managing and staffing resources
    • Need better project intake based on resource constraints
    • Managing a complex portfolio of projects in one place
    • Providing timely and accurate Executive-level reporting
  • Vendors evaluated before selecting their Changepoint solution:
    • Planview

Use Case

The key features and functionalities of Changepoint that the surveyed company uses:

  • Changepoint solutions they are using:
    • Daptiv
    • Changepoint
  • Identified their use case for their Changepoint solution to be Enterprise PMO.
  • Methodologies they use to run projects:
    • Agile
    • Lean
    • Waterfall
    • Scrum
    • Kanban
  • When asked if they anticipate forcing all projects under one methodology in the next 3-5 years, they said no, they use the best methodology for the type of project.

Results

The surveyed company achieved the following results with Changepoint:

  • They somewhat agree that Changepoint’s solution is well worth the investment.
  • Changepoint solutions on the following capabilities compared to other solutions evaluated or used:
    • breadth of capabilities: better
    • ability to adapt to my organization’s processes: better
    • dedicated, knowledgeable, & responsive customer care support: better
    • value returned for the price: better
    • ease of use: better
    • onboarding Experience: better
    • reporting and Insights: better
    • overall solution performance: better
  • Level of improvement on the following:
    • Projects/Engagements coming in on or ahead of schedule: 26-50%
    • Project or Service Engagements coming in on or under budget: 26-50%
    • Efficient resource utilization: 26-50%
    • Alignment to company strategy: 26-50%
    • Executive-level reporting and visibility: 26-50%
    • Overall planning process efficiency: 26-50%
    • Overall business outcomes: 26-50%

Changepoint Customer Testimonial

[Changepoint] helped us a lot with time, expense and revenue management.

Latriza Petrie, Enterprise Architect, California Manufacturing Technology Consulting

Changepoint Customer Testimonial

The adaptability of [Changepoint] has allowed us to take disconnected processes and organize them into systems.

PMO Leader, S&P 500 Computer Software Company

Changepoint Customer Research

To what extent do you agree with the following statement:

“Changepoint’s solution is well worth the investment.”

Agree: 91%
Neither agree nor disagree: 6%
Disagree: 3%


More to Explore



About Changepoint

Changepoint is a leading provider of project portfolio management (PPM), professional services automation (PSA), and enterprise architecture (EA) solutions. We help more than 1,000 global customers transform chaos into order with work management solutions that help teams prioritize initiatives and get the job done. Whether you’re managing a portfolio of projects, engagements, or applications, Changepoint solutions help you realize benefits faster.

Changepoint Website   Changepoint, Inc. Website