TechValidate Research on Changepoint

These pages present data that TechValidate has sourced via direct research with verified customers and users of Changepoint. TechValidate stands behind the authenticity of all published data. Learn more »



137 Customers Surveyed

1,316 Data Points Collected

82 Published TechFacts

1 Published Chart

20 Published Case Studies



Selected Research Highlights


Changepoint Customer Research

To what extent do you agree with the following statement:

“Changepoint’s solution is well worth the investment.”

Agree: 91%
Neither agree nor disagree: 6%
Disagree: 3%

Changepoint Customer Testimonial

As our organization has transformed our operating model to SAFe, Daptiv is updating its tool to allow us to continue using them.

Jon Verson, PMO Leader, Wi-Tronix, LLC

Changepoint Customer Testimonial

Using Changepoint, our business leaders are able to generate quick reports on resource availability, time usage, and business portfolio including historical data for strategic reviews.

PMO Leader, Large Enterprise Computer Services Company

Changepoint Case Study

S&P 500 Banking Company

Introduction

This case study of a S&P 500 banking company is based on a July 2019 survey of Changepoint customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Changepoint:

  • How they managed projects/work before choosing a Changepoint Solution:
    • Excel
    • Microsoft Project
  • Challenges that led their purchase of Changepoint:
    • Difficulty managing and staffing resources
    • Need better project intake based on resource constraints
    • Aligning initiatives to organization’s strategy
    • Managing a complex portfolio of projects in one place
  • Vendors evaluated before selecting their Changepoint solution:
    • Planview
    • SAP

Use Case

The key features and functionalities of Changepoint that the surveyed company uses:

  • Changepoint solutions they are using:
    • Daptiv
  • Identified their use case for their Changepoint solution to be IT PMO.
  • Methodologies they use to run projects:
    • Agile
    • Waterfall
  • When asked if they anticipate forcing all projects under one methodology in the next 3-5 years, they said no, they use the best methodology for the type of project.

Results

The surveyed company achieved the following results with Changepoint:

  • They strongly agree that Changepoint’s solution is well worth the investment.
  • Realized value in using Changepoint’s solutions in 12-18 months.
  • Changepoint solutions on the following capabilities compared to other solutions evaluated or used:
    • breadth of capabilities: significantly better
    • ability to adapt to my organization’s processes: significantly better
    • dedicated, knowledgeable, & responsive customer care support: best in class
    • value returned for the price: significantly better
    • ease of use: significantly better
    • onboarding Experience: best in class
    • reporting and Insights: same/equal
    • overall solution performance: best in class
  • Level of improvement on the following:
    • Efficient resource utilization: 26-50%
    • Alignment to company strategy: 51-75%
    • Overall planning process efficiency: 51-75%
    • Overall business outcomes: 26-50%

Changepoint Case Study

Blue Messaging

Introduction

This case study of BlueMessaging is based on a July 2019 survey of Changepoint customers by TechValidate, a 3rd-party research service.

“- Know who is doing what.
- Who is accountable for what.
- We are investing in wages, what are we getting from it?
- Resource Allocation.
- Visibility on the project.
- Project status and project communication with customers.
"

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Changepoint:

  • How they managed projects/work before choosing a Changepoint Solution:
    • Excel
  • Challenges that led their purchase of Changepoint:
    • Difficulty managing and staffing resources
    • Need better project intake based on resource constraints
    • Challenges delivering projects on time and on budget
    • Capturing accurate time and expense information
    • Need for accurate revenue recognition
  • Vendors evaluated before selecting their Changepoint solution:
    • CA Clarity PPM (Broadcom)
    • Clarizen
    • NetSuite OpenAir

Use Case

The key features and functionalities of Changepoint that the surveyed company uses:

  • Changepoint solutions they are using:
    • Daptiv
  • Identified their use case for their Changepoint solution to be Professional Services Automation.
  • Methodologies they use to run projects:
    • Agile
    • Waterfall
    • Scrum
  • When asked if they anticipate forcing all projects under one methodology in the next 3-5 years, they said yes, they will only use one project management methodology.

Results

The surveyed company achieved the following results with Changepoint:

  • They strongly agree that Changepoint’s solution is well worth the investment.
  • Realized value in using Changepoint’s solutions in 1-6 months.
  • Changepoint solutions on the following capabilities compared to other solutions evaluated or used:
    • breadth of capabilities: same/equal
    • ability to adapt to my organization’s processes: best in class
    • dedicated, knowledgeable, & responsive customer care support: better
    • value returned for the price: best in class
    • ease of use: best in class
    • onboarding Experience: best in class
    • reporting and Insights: best in class
    • overall solution performance: best in class
  • Level of improvement on the following:
    • Projects/Engagements coming in on or ahead of schedule: 76-100%
    • Project or Service Engagements coming in on or under budget: 76-100%
    • Efficient resource utilization: 76-100%
    • Alignment to company strategy: 76-100%
    • Executive-level reporting and visibility: >100%
    • Overall planning process efficiency: 76-100%
    • Overall business outcomes: >100%


More to Explore



About Changepoint

Changepoint is a leading provider of project portfolio management (PPM), professional services automation (PSA), and enterprise architecture (EA) solutions. We help more than 1,000 global customers transform chaos into order with work management solutions that help teams prioritize initiatives and get the job done. Whether you’re managing a portfolio of projects, engagements, or applications, Changepoint solutions help you realize benefits faster.

Changepoint Website   Changepoint, Inc. Website