TechValidate Research on Certent

11 Charts


Certent Customer Research

Benefits of Selecting Certent Over Workiva

What benefits have you experienced, or expect to experience, as a result of using Certent?

Improved the efficiency of business processes
79%
More stable platform
43%
Enhanced scalability
36%
Reduced time spent with back office workflow and manual operations
36%
Reduced costs
14%
Proactive versus reactive management [support, consulting, troubleshooting, etc.]
7%

Certent Customer Research

Key Reasons For Switching to Certent Disclosure Management

What challenges were you experiencing with Workiva that prompted you to evaluate Certent?

Usability of platform, difficult to navigate
38%
Needed an expanded feature set
23%
Untimely support/poor customer experience
23%
Report Creation ( Time outs, data inclusion, lack of function)
23%
Difficulty scaling to meet business needs
15%

Certent Customer Research

Most Current Clients Used Excel Before Switching

Prior to using Certent, what other vendor or solution did you use to manage your Regulatory Reporting, Equity Compensation or Disclosure research?

Solium
11%
Workiva
8%
E-trade
8%
Intelligize
3%
SAP
2%
Carta
2%

Certent Customer Research

Certent Benefits Over Solium

What benefits have you experienced, or expect to experience, as a result of using Certent?

Improved the efficiency of business processes
75%
Reduced time spent with back office workflow and manual operations
50%
Enhanced scalability
42%
More stable platform
33%
Proactive versus reactive management [support, consulting, troubleshooting, etc.]
17%
Reduced costs
17%

Certent Customer Research

Disclosure Management Benefits

What benefits have you experienced, or expect to experience, as a result of using Certent?

Improved the efficiency of business processes
84%
Reduced time spent with back office workflow and manual operations
64%
More stable platform
38%
Enhanced scalability
29%
Reduced costs
22%
Proactive versus reactive management [support, consulting, troubleshooting, etc.]
18%

Certent Customer Research

Benefits of DisclosureNet

What benefits have you experienced, or expect to experience, as a result of using Certent?

Improved the efficiency of business processes
65%
Reduced time spent with back office workflow and manual operations
37%
More stable platform
26%
Enhanced scalability
15%
Reduced costs
13%
Proactive versus reactive management [support, consulting, troubleshooting, etc.]
11%

Certent Customer Research

Benefits of Certent Equity Management

What benefits have you experienced, or expect to experience, as a result of using Certent?

Improved the efficiency of business processes
71%
Reduced time spent with back office workflow and manual operations
64%
More stable platform
39%
Enhanced scalability
39%
Proactive versus reactive management [support, consulting, troubleshooting, etc.]
17%
Reduced costs
12%

Certent Customer Research

Key Issues with Solium

What challenges were you experiencing with your previous vendor(s) that prompted you to evaluate Certent?

Needed an expanded feature set
42%
Report Creation ( Time outs, data inclusion, lack of function)
25%
Usability of platform, difficult to navigate
25%
Difficulty scaling to meet business needs
25%
Untimely support/poor customer experience
8%

Certent Customer Research

By what percentage did your Certent solution increase the productivity of your staff?

Greater than 75%
8%
50% to 74%
24%
25% to 49%
28%
10% to 24%
28%
Less than 10%
11%

Certent Customer Research

How quickly did you see a return on your investment in Certent?

1-4 months: 47%
5-6 months: 28%
6-12 months: 16%
12+ months: 9%

Certent Customer Research

What benefits have you experienced, or expect to experience, as a result of using Certent?

Improved the efficiency of business processes
73%
Reduced time spent with back office workflow and manual operations
55%
More stable platform
34%
Enhanced scalability
27%
Proactive versus reactive management [support, consulting, troubleshooting, etc.]
16%
Reduced costs
14%



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