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TechValidate Research on CellTrak Technologies

These pages present data that TechValidate has sourced via direct research with verified customers and users of CellTrak Technologies. TechValidate stands behind the authenticity of all published data. Learn more »



369 Customers Surveyed

2,927 Data Points Collected

34 Published TechFacts

23 Published Case Studies



Selected Research Highlights


Case Study: Nonprofit Organization

Introduction

This case study of a non-profit is based on a February 2016 survey of CellTrak Technologies customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

  • Chose CellTrak for the following reasons:
    • Compliance regulations
    • Documentation at the point-of-care
    • Automate workflow

Use Case

  • Rates the following features as valuable to their organization:
    • Point-of-care documentation of care/service plans
    • Interface with EMR
    • Mileage calculations
  • The following disciplines use CellTrak in the field for their organization:
    • Para-professionals/Aides/PSWs

Results

  • Evaluated the following systems/options before choosing CellTrak:
    • Telephony/IVR system
  • Rates the following CellTrak capabilities compared to the competition:
    • Care/services delivery proof: significantly better
    • Accurate mileage calculations: significantly better
    • Field staff monitoring: significantly better
    • Up-to-date schedules/plans: significantly better
  • Realized the following benefits after deploying CellTrak:
    • Improved care/service plan compliance
    • Improved compliance with regulations
  • Received a positive return on investment within 6 -12 months from their investment in CellTrak.
  • Decreased the amount of manual processes or paperwork for their field staff by 25-50%.

Case Study: Hospice By The Bay

Introduction

This case study of Hospice by the Bay (Client) is based on a February 2016 survey of CellTrak Technologies customers by TechValidate, a 3rd-party research service.

“Before using CellTrak, our hospice aides had to document on paper which was a very inefficient process of course. CellTrak revolutionized the way our aides did their work.”

Challenges

  • Chose CellTrak for the following reasons:
    • Electronic visit verification
    • Compliance regulations
    • Documentation at the point-of-care
    • Monitor field staff location
    • Reduced reimbursed mileage costs
    • Automate workflow

Use Case

  • Rates the following features as valuable to their organization:
    • Electronic visit verification
    • Up-to-date patient/client information
    • Up-to-date schedules and care/service plans
    • Point-of-care documentation of care/service plans
    • Interface with EMR
    • Real-time location visibility
  • The following disciplines use CellTrak in the field for their organization:
    • Para-professionals/Aides/PSWs

Results

  • Evaluated the following systems/options before choosing CellTrak:
    • EMR vendor ‘s mobile solution
    • Dedicated on-site tablets
  • Rates the following CellTrak capabilities compared to the competition:
    • Electronic visit verification: significantly better
    • Care/services delivery proof: best in class
    • Accurate mileage calculations: significantly better
    • Field staff monitoring: significantly better
    • Up-to-date schedules/plans: best in class
  • Realized the following benefits after deploying CellTrak:
    • Reduced late starts or missed visit rates
    • Improved the efficiency of business processes
    • Improved care/service plan compliance
    • Improved compliance with regulations
    • Increased visits per caregiver
  • Received a positive return on investment within < 3 months from their investment in CellTrak.
  • Decreased the amount of manual processes or paperwork for their field staff by 100%.

CellTrak Technologies Customer Statistic

How our organization uses Celltrak Technologies:

CellTrak is used to track time, mileage, charting, scheduling, and payroll for Home Makers and Nursing Assistants.

End User, Non Profit

At first, the nurses fought against the use of CellTrak. Their mind set was that it was one more thing for them to do. But actually, and pretty quickly, they changed their minds and now like the benefits of CellTrak.

Jennifer Duenez, Wound Care Coordinator, Premier Wound Care of Southern California



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About CellTrak Technologies

CellTrak’s complete, integrated software-as-a-service solution facilitates care delivery and real-time field force management; automates data collection; and provides information for business and care optimization. It includes apps for all types of caregivers that run on the leading mobile devices; portals for efficient, coordinated care delivery by a distributed workforce; interfaces to EHRs and back office systems; and services to support adoption and optimization.

CellTrak Technologies Website   CellTrak Technologies Website