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TechValidate Research on Caremerge

These pages present data that TechValidate has sourced via direct research with verified customers and users of Caremerge. TechValidate stands behind the authenticity of all published data. Learn more »



1,835 Customers Surveyed

12,321 Data Points Collected

80 Published TechFacts

10 Published Charts

7 Published Case Studies



Selected Research Highlights


Caremerge Case Study

Heartis Village of Peoria

Introduction

This case study of Heartis Village of Peoria is based on an April 2017 survey of Caremerge customers by TechValidate, a 3rd-party research service.

“It [Caremerge] allows us to work as a team. Keeps everyone on the same page and allows us to keep record of our daily tasks.”

“Overall, it’s efficient reliable and helps with proper communication tools and our team building .”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Caremerge:

  • Role has changed in the following ways with Caremerge:
    • More efficiency in their role
    • Improved communication within the community
    • Better relationships with residents
    • Better relationships with the families of residents
  • Organization benefitted in the following ways by using Caremerge:
    • Successful regulatory compliance
    • Staff productivity
    • Communication among families, residents, and staff
    • Communication between families and residents
    • Technology throughout the community
    • Use of paper throughout the community
    • Employee job satisfaction
    • Staff retention
  • Residents benefitted in the following area with Caremerge:
    • Increased engagement with technology
  • Resident’s family members benefitted in the following way with Caremerge:
    • Greater sense of trust that their loved one is being taken care of

Use Case

The key features and functionalities of Caremerge that the surveyed company uses:

  • Had the following experience’s with using Caremerge products:
    • Family Engagement: the Best to Use
    • Community Engagement: the Best to Use
    • Clinical Solutions: the Best to Use
    • Calendar Central: the Best to Use

Results

The surveyed company achieved the following results with Caremerge:

  • Increased scheduling efficiency by > 75% with Calendar Central.
  • Increased communication between staff and families of residents by > 75% with Caremerge.

Caremerge Customer Research

We Asked Older Adults:

Which of the following social media platforms do you use at least once a week?

Facebook
63%
LinkedIn
10%
Pinterest
10%
Instagram
7%
Twitter
5%

Caremerge Customer Testimonial

Family Engagement Customer Testimonial

Caremerge has provided a positive and convenient way for communication between families and staff, reducing the frustration of managing time zones and phone tag.

Dina Capek, Registered Nurse - Director of Health Services, Royal Oaks - A Lifeplan Community

Caremerge Case Study

St. John’s Lutheran Ministries

Introduction

This case study of St. John’s Lutheran Ministries is based on an April 2017 survey of Caremerge customers by TechValidate, a 3rd-party research service.

“Caremerge has made communication and knowledge more convenient and efficient. Faster way of sending information and messages throughout the staff for better care.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Caremerge:

  • Role has changed in the following ways with Caremerge:
    • More efficiency in their role
    • Improved communication within the community
    • Better relationships with residents
    • Created organizational efficiency
  • Organization benefitted in the following ways by using Caremerge:
    • Staff productivity
    • Communication among families, residents, and staff
    • Use of paper throughout the community
  • Residents benefitted in the following areas with Caremerge:
    • Increased knowledge about community activities and events
  • Resident’s family members benefitted in the following ways with Caremerge:
    • Increased knowledge about community activities and events
    • Easier access to community information

Use Case

The key features and functionalities of Caremerge that the surveyed organization uses:

  • Had the following experiences with using Caremerge products:
    • Community Engagement: Easy to Use
    • Clinical Solutions: Very Easy to Use
    • Calendar Central: Very Easy to Use

Results

The surveyed organization achieved the following results with Caremerge:

  • Increased scheduling efficiency by 50-74% with Calendar Central.
  • Increased communication between staff and families of residents by 50-74% with Caremerge.

Caremerge Customer Research

We Asked Older Adults Who Use iPads:

How do you search for information on the internet?

Search engine ( Google, yahoo, bing)
87%
Type it in the search bar
77%
Siri or other voice activated system on a mobile device
32%
Alexa, Google home, or other home voice recognition device
16%

Caremerge Customer Testimonial

Calendar Central Customer Testimonial

Caremerge has helped make calendars across the continuum of care have a consistent and upgraded look. It has increased communication between AL and Memory Care residents, staff, and families.

Muriel Brunger, Administrator of Community Life, Presbyterian Homes



More to Explore



About Caremerge

Caremerge is an operational platform that connects families, residents and staff. Caremerge helps senior living organizations drive better outcomes, increase census and reduce costs by providing teams with easy-to-use technology that connects and engages residents and their families and effectively shares information with care providers across a resident’s care network.

  Caremerge Website