TechValidate Research on Carbonite

Carbonite Case Study

Brown Edwards & Company


This case study of Brown Edwards & Company is based on an October 2016 survey of Carbonite customers by TechValidate, a 3rd-party research service.

“Once configured the Carbonite Server solution requires minimal care and feeding. Daily notifications are delivered by e-mail alerting to any issues or confirming successful backups. Carbonite Server is our first line of defense against data loss. We have successfully recovered from crypto virus infections that spread to our network drives on multiple instances and also recovered our Exchange server database from a complete raid failure loss.”


The primary reason Brown Edwards & Company chose Carbonite Server as their backup and recovery solution was to migrate from tape backup.

Use Case

Brown Edwards & Company evaluated the following vendor before choosing Carbonite Server:

  • Veeam

The business rates the following Carbonite Server features compared to the competition:

  • Reliability: Best in class
  • Recovery capabilities: Best in class
  • Ease of use: Best in class
  • Customer support: Best in class
  • Platform support: Best in class

The company’s IT environment is:

  • Virtualized
  • Replicated multi-site
  • Several remote and branch offices (ROBO)
  • Physical and virtual mix

They have deployed the following server operating systems and virtual environments:

  • Windows Server
  • VMware


Brown Edwards & Company achieved the following results with Carbonite Server:

  • Recovery time (RTA) met their RTO
  • Reduced their backup window by more than 10%

About This Data

This data was sourced directly from verified users of Carbonite by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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