TechValidate Research on Carbonite

Carbonite Case Study

Hamilton County


This case study of Hamilton County is based on a November 2016 survey of Carbonite Server Backup customers by TechValidate, a 3rd-party research service.

“With Carbonite Server, our iSeries server is now backed up to the cloud and we no longer have to transport tapes to alternate locations.”


The primary reasons Hamilton County chose Carbonite Server as its backup and recovery solution:

  • Meet security and compliance regulations
  • Migrate from tape backup
  • Move backup to the cloud
  • Meet recovery time objective (RTO)/recovery point objective (RPO)

Use Case

Hamilton County evaluated the following other vendors before choosing Carbonite Server:

  • Datto
  • Unitrends

The organization rates the following Carbonite Server features compared to the competition:

  • Reliability: Best in class
  • Recovery capabilities: Best in class
  • Ease of use: Best in class
  • Customer support: Best in class
  • Platform support: Best in class

The organization’s IT environment is :

  • Physical and virtual mix

They have deployed the following server operating systems and virtual environments:

  • IBM iSeries and AIX
  • Windows Server
  • VMware


Hamilton County achieved the following results with Carbonite Server:

  • Shortened their recovery time objective (RTO) by more than 5x
  • Saved more than 10% in annual cost because Carbonite Server requires less IT resources to perform backup, recovery and management
  • Reduced their backup window by more than 25%

About This Data

This data was sourced directly from verified users of Carbonite by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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