TechValidate Research on Carbonite

72 Case Studies – Page 1 of 3


Carbonite Case Study

Medium Enterprise Computer Services Company

Introduction

This case study of a medium enterprise computer services company is based on a February 2019 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Carbonite allowed us to eliminate a single point of failure that led to a long outage in the past.”

Challenges

Using Carbonite to:

  • Protects 5 TBs on 3 servers.

Use Case

  • Uses Carbonite for:
    • Disaster recovery
    • High availability
  • Using Carbonite to help with:
    • Minimizing downtime
    • Minimizing the impact of an outage
    • Protecting a complex IT environment
    • Strengthening data protection
  • Systems:
    • Microsoft Windows servers

Results

  • Results achieved with Carbonite:
    • Positive customer support
    • Recovered data after an outage
  • Rated Carbonite products compared to the competition:
    • Platform support: best in class
    • Speed + reliability: best in class
    • Price: best in class

Carbonite Case Study

Large Enterprise Wholesale Distribution Company

Introduction

This case study of a large enterprise wholesale distribution company is based on a February 2019 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

Uses Carbonite to:

  • Protects 1 TBs on 3 servers.

Use Case

  • Uses Carbonite for:
    • Disaster recovery
  • Using Carbonite to help with:
    • Implementing a HA/DR strategy
  • Systems:
    • Microsoft Windows servers

Results

  • Results achieved with Carbonite:
    • Positive customer support
    • Performed of a successful failover in a crisis
    • Recovered data after an outage
    • Reduced downtime
  • Rated Carbonite products compared to the competition:
    • Platform support: significantly better
    • Speed + reliability: significantly better
    • Customer support: significantly better
    • Ease of use: significantly better
    • Price: significantly better

Carbonite Case Study

Medium Enterprise Agriculture Company

Introduction

This case study of a medium enterprise agriculture company is based on a March 2019 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We use Carbonite to backup an imaging server with millions of images. This is very important to us, as these images represent information not available elsewhere in our systems.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Carbonite:

  • Protecting 1 TB across 2 servers.

Use Case

  • Uses Carbonite for:
    • Disaster recovery
    • High availability
    • Server backup
  • Using Carbonite to help with:
    • Implementing a HA/DR strategy
    • Minimizing downtime
    • Minimizing the impact of an outage
  • Systems:
    • Microsoft Windows servers

Results

  • Results achieved with Carbonite:
    • Reduced downtime
  • Rated Carbonite products compared to competitors:
    • Platform support: significantly better
    • Speed + reliability: significantly better
    • Customer support: significantly better
    • Ease of use: significantly better
    • Price: significantly better

Carbonite Case Study

Medium Enterprise Consumer Products Company

Introduction

This case study of a medium enterprise consumer products company is based on a March 2019 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Carbonite gives us peace of mind by backing up our servers. We are also especially impressed by the recent addition of very fast failover.”

Challenges

The business challenge that led the profiled company to evaluate and ultimately select Carbonite:

  • Protecting 18 TBs across 30 servers.

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Uses Carbonite for:
    • Disaster recovery
    • Server backup
  • Using Carbonite to:
    • Defend against ransomware attacks
    • Implement a HA/DR strategy
    • Minimize downtime
    • Minimize the impact of an outage
    • Protect a complex IT environment
    • Protect legacy/exotic platforms
  • Systems:
    • Microsoft Windows servers
    • VMware
    • IBM iSeries/AIX

Results

The surveyed company achieved the following results with Carbonite:

  • Results achieved:
    • Positive customer support
    • Recovered data after an outage

Carbonite Case Study

Medium Enterprise Agriculture Company

Introduction

This case study of a medium enterprise agriculture company is based on a March 2019 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenge that led the profiled company to evaluate and ultimately select Carbonite:

  • Protecting 1.4 TBs across 75 endpoints.

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Uses Carbonite for:
    • Endpoint protection
  • Using Carbonite to:
    • Minimize downtime
    • Reduce the impact of lost/stolen devices
  • Systems:
    • Microsoft Windows endpoints

Results

The surveyed company achieved the following results with Carbonite:

  • Results achieved:
    • Locked down lost/stolen endpoint devices
    • Recovered data on lost/stolen endpoint devices
    • Reduced downtime
  • Rated Carbonite products compared to the competition:
    • Platform support: significantly better
    • Speed + reliability: significantly better
    • Customer support: significantly better
    • Ease of use: significantly better
    • Price: significantly better

Carbonite Case Study

Small Business Industrial Manufacturing Company

Introduction

This case study of a small business industrial manufacturing company is based on a March 2019 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenge that led the profiled company to evaluate and ultimately select Carbonite:

  • Protecting 1 TB across 4 servers.

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Uses Carbonite for:
    • Disaster recovery
    • Server backup
    • Daily data file backups
  • Using Carbonite to:
    • Minimize downtime
    • Minimize the impact of an outage
    • Strengthen data protection
  • Systems:
    • Microsoft Windows servers
    • Microsoft Windows endpoints

Results

The surveyed company achieved the following results with Carbonite:

  • Results achieved:
    • Recovered data after an outage
    • Recovered data on damaged servers
    • Reduced downtime
  • Rated Carbonite products compared to the competition:
    • Platform support: better
    • Speed + reliability: better
    • Customer support: significantly better
    • Ease of use: significantly better

Carbonite Case Study

Medium Enterprise Metals & Mining Company

Introduction

This case study of a medium enterprise metals & mining company is based on a March 2019 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We’ve been able to recover 30+GB of data after a ransomware attack in under 10 minutes. Thank you, Carbonite!”

Challenges

The business challenge that led the profiled company to evaluate and ultimately select Carbonite:

  • Protecting 2.5 TBs across 12 servers.

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Uses Carbonite for:
    • Disaster recovery
    • Server backup
    • Bare Metal Recovery
  • Using Carbonite to:
    • Move to/from the cloud
    • Reduce the cost of data protection
  • Systems:
    • Microsoft Windows servers
    • IBM iSeries/AIX

Results

The surveyed company achieved the following results with Carbonite:

  • Results achieved:
    • Recovered data from a ransomware attack
    • Recovered data on damaged servers
  • Rated Carbonite products compared to the competition:
    • Platform support: better
    • Speed + reliability: best in class
    • Customer support: significantly better
    • Ease of use: significantly better
    • Price: better

Carbonite Case Study

Medium Enterprise Computer Services Company

Introduction

This case study of a medium enterprise computer services company is based on a March 2019 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Carbonite allows us to do our DR testing without bringing down our environment.”

Challenges

The business challenge that led the profiled company to evaluate and ultimately select Carbonite:

  • Protecting 18 TBs.

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Uses Carbonite for:
    • Disaster recovery
    • High availability
  • Using Carbonite to help with:
    • Implementing a HA/DR strategy
  • Systems:
    • Microsoft Windows servers
    • Hyper-V

Results

The surveyed company achieved the following results with Carbonite:

  • Results achieved:
    • Positive customer support
    • Performed a successful failover in a crisis
  • Rated Carbonite products compared to the competition:
    • Platform support: best in class
    • Speed + reliability: better
    • Customer support: significantly better
    • Ease of use: significantly better
    • Price: significantly better

Carbonite Case Study

White Sands Federal Credit Union

Introduction

This case study of White Sands Federal Credit Union is based on a March 2019 survey of Carbonite customers by TechValidate, a 3rd-party research service.

“Carbonite solves a critical business need for us. It provides failover protection and reduces recovery time in the event of a disaster.”

Challenges

The business challenge that led the profiled company to evaluate and ultimately select Carbonite:

  • Protecting 8 TB across 30 servers.

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Uses Carbonite for:
    • Disaster recovery
    • Server backup
  • Using Carbonite to:
    • Protect a complex IT environment
    • Reduce the cost of data protection
    • Strengthen data protection
  • Systems:
    • Microsoft Windows servers
    • Linux (CentOS, Red Hat and SUSE)
    • HP-UX

Results

The surveyed company achieved the following results with Carbonite:

  • Results achieved:
    • Performed a successful failover in a crisis
    • Recovered data from a ransomware attack
    • Reduced downtime
  • Rated Carbonite products compared to the competition:
    • Speed + reliability: better
    • Ease of use: better
    • Price: better

Carbonite Case Study

Medium Enterprise Consumer Products Company

Introduction

This case study of a medium enterprise consumer products company is based on a March 2019 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We’ve been able to successfully recover from a ransomware attack, and also recover a server which became corrupt. Those things alone made Carbonite’s service worth it for us, let alone all of our files and folders we’ve been able to restore when they’ve been accidentally deleted, or when we need to go back to previous file versions.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Carbonite:

  • Protecting 4 TBs.
  • Migrated 2 systems.
  • Currently protecting 15 servers.

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Uses Carbonite for:
    • Data migrations
    • Disaster recovery
    • Endpoint protection
    • Server backup
  • Using Carbonite to help with:
    • Defending against ransomware attacks
    • Minimizing downtime
    • Minimizing the impact of an outage
    • Performing a hardware refresh
    • Strengthening data protection
  • Systems:
    • Microsoft Windows servers
    • VMware

Results

The surveyed company achieved the following results with Carbonite:

  • Results achieved:
    • Positive customer support
    • Recovered data after an outage
    • Recovered data from a ransomware attack
    • Recovered data on damaged servers
    • Recovered data on lost/stolen endpoint devices
    • Reduced downtime
  • Rated Carbonite products compared to the competition:
    • Platform support: best in class
    • Speed + reliability: best in class
    • Customer support: best in class
    • Ease of use: better
    • Price: better

Carbonite Case Study

Large Enterprise Food Company

Introduction

This case study of a large enterprise food company is based on an April 2019 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We replicated almost 140 servers and it’s been a hugely positive step for our backup process. Carbonite is a great product that gives us access to live data on our replication servers.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Carbonite:

  • Currently protecting 50 TBs across 10 servers.
  • Migrated 140 systems.

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Uses Carbonite for:
    • Disaster recovery
    • High availability
    • Server backup
  • Using Carbonite to help with:
    • Implementing a HA/DR strategy
  • Systems:
    • Microsoft Windows servers
    • VMware

Results

The surveyed company achieved the following results with Carbonite:

  • Results achieved:
    • Positive customer support
    • A performance of a successful failover in a crisis
    • Recovered data after an outage
    • Recovered data from a ransomware attack
    • Recovered data on damaged servers
  • Rated Carbonite products compared to the competition:
    • Platform support: significantly better
    • Speed + reliability: significantly better
    • Customer support: best in class
    • Ease of use: significantly better
    • Price: better

Carbonite Case Study

Medium Enterprise Financial Services Company

Introduction

This case study of a medium enterprise financial services company is based on an April 2019 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenge that led the profiled company to evaluate and ultimately select Carbonite:

  • Currently protecting 20 endpoints.

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Uses Carbonite for:
    • Disaster recovery
    • Endpoint protection
    • Server backup
  • Using Carbonite to help with:
    • Meeting security and compliance regulations
    • Minimizing the impact of an outage
    • Protecting a complex IT environment
    • Reducing the cost of data protection
    • Strengthening data protection
  • Systems:
    • Microsoft Windows servers
    • Linux (CentOS, Red Hat and SUSE)
    • HP-UX

Results

The surveyed company achieved the following results with Carbonite:

  • Results achieved:
    • Positive customer support
    • A performance of a successful failover in a crisis
    • Recovered data after an outage
    • Reduced downtime
  • Rated Carbonite products compared to the competition:
    • Platform support: best in class
    • Speed + reliability: best in class
    • Customer support: best in class
    • Ease of use: best in class
    • Price: best in class

Carbonite Case Study

Hemisphere GNSS

Introduction

This case study of Hemisphere GNSS is based on an April 2019 survey of Carbonite customers by TechValidate, a 3rd-party research service.

“We haven’t had to use Carbonite for anything above restoring a few files, thankfully. But it gives us peace of mind to know it is backing up our data in the event we do need it.”

Challenges

The business challenge that led the profiled company to evaluate and ultimately select Carbonite:

  • Currently protecting 85 endpoints/servers.

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Uses Carbonite for the following:
    • Disaster recovery
    • Endpoint protection
    • High availability
    • Server backup
  • Using Carbonite to help with the following:
    • Implementing a HA/DR strategy
    • Meeting security and compliance regulations
    • Minimizing the impact of an outage
    • Protecting a complex IT environment
    • Strengthening data protection
  • Systems they use Carbonite with:
    • Microsoft Windows servers
    • Hyper-V
    • Microsoft Windows endpoints
    • Microsoft Azure cloud storage

Results

The surveyed company achieved the following results with Carbonite:

  • Results achieved with Carbonite:
    • Recovered data on damaged servers
  • Carbonite products compared to the competition:
    • Platform support: better
    • Speed + reliability: better
    • Customer support: better
    • Ease of use: better
    • Price: better

Carbonite Case Study

Office of The Public Defender, 10th Circuit, Florida

Introduction

This case study of Office of The Public Defender, 10th Circuit, Florida is based on an April 2019 survey of Carbonite customers by TechValidate, a 3rd-party research service.

“We have had an efficient and effective relationship with Carbonite sales and support staff.”

Challenges

The business challenge that led the profiled organization to evaluate and ultimately select Carbonite:

  • Protecting 10 TBs across servers and endpoints.

Use Case

The key features and functionalities of Carbonite that the surveyed organization uses:

  • Uses Carbonite for:
    • Data migrations
    • Disaster recovery
    • Endpoint protection
    • High availability
    • Server backup
  • Using Carbonite to help with:
    • Defending against ransomware attacks
    • Implementing a HA/DR strategy
    • Meeting security and compliance regulations
    • Minimizing downtime
    • Minimizing the impact of an outage
    • Moving to/from the cloud
    • Performing a hardware refresh
    • Protecting a complex IT environment
    • Reducing management inefficiencies by using an all-in-one software, hardware and cloud solution
    • Reducing the cost of data protection
    • Reducing the impact of lost/stolen devices
    • Strengthening data protection
  • Systems:
    • Microsoft Windows servers
    • Linux (CentOS, Red Hat and SUSE)
    • VMware
    • Microsoft Windows endpoints
    • IOS devices
    • Android devices

Results

The surveyed organization achieved the following results with Carbonite:

  • Results achieved with Carbonite:
    • Positive customer support
    • A performance of a successful failover in a crisis
    • Recovered data on damaged servers
    • Reduced downtime
  • Rated Carbonite products compared to the competition:
    • Platform support: best in class
    • Speed + reliability: best in class
    • Customer support: best in class
    • Ease of use: best in class
    • Price: best in class

Carbonite Case Study

Medium Enterprise Automotive & Transport Company

Introduction

This case study of a medium enterprise automotive & transport company is based on an April 2019 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Carbonite gives us a reliable measure of security.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Carbonite:

  • Migrating 2 systems.
  • Currently protecting 2 servers.

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Uses Carbonite for:
    • Disaster recovery
    • Server backup
  • Using Carbonite to help with:
    • Implementing a HA/DR strategy
    • Minimizing the impact of an outage
    • Reducing the cost of data protection
    • Strengthening data protection
  • Systems:
    • Microsoft Windows servers
    • Microsoft Windows endpoints
    • Amazon Web Services (AWS) cloud storage

Results

The surveyed company achieved the following results with Carbonite:

  • Results achieved:
    • Positive customer support
    • Locked down lost/stolen endpoint devices
    • Recovered data after an outage
  • Rated Carbonite products compared to the competition:
    • Platform support: significantly better
    • Speed + reliability: best in class
    • Customer support: best in class
    • Ease of use: significantly better
    • Price: better

Carbonite Case Study

Medium Enterprise Beverage Company

Introduction

This case study of a medium enterprise beverage company is based on an April 2019 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Carbonite helps give us peace of mind knowing our critical servers are protected.”

Challenges

The business challenge that led the profiled company to evaluate and ultimately select Carbonite:

  • Protecting 1 TB of data on 4 servers.

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Uses Carbonite for:
    • Disaster recovery
  • Using Carbonite to:
    • Minimize downtime
    • Minimize the impact of an outage
  • Systems:
    • Microsoft Windows servers

Results

The surveyed company achieved the following results with Carbonite:

  • Results achieved:
    • Positive customer support
    • Performed successful DR tests
  • Rated Carbonite products compared to the competition:
    • Platform support: better
    • Speed + reliability: significantly better
    • Customer support: significantly better
    • Ease of use: significantly better
    • Price: significantly better

Carbonite Case Study

Pace Industries

Introduction

This case study of Pace Industries is based on an April 2019 survey of Carbonite customers by TechValidate, a 3rd-party research service.

“Carbonite makes backup easier.”

Challenges

The business challenge that led the profiled company to evaluate and ultimately select Carbonite:

  • Needing to protect 5 TBs of data

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Uses Carbonite for:
    • Server backup
  • Using Carbonite to help with:
    • Implementing a HA/DR strategy
    • Protecting legacy/exotic platforms
  • Systems:
    • Microsoft Windows servers
    • IBM iSeries/AIX

Results

The surveyed company achieved the following results with Carbonite:

  • Results achieved:
    • Positive customer support
    • Recovered data on damaged servers
  • Rating of Carbonite products compared to the competition:
    • Platform support: significantly better
    • Speed + reliability: better
    • Customer support: significantly better
    • Ease of use: significantly better
    • Price: significantly better

Carbonite Case Study

Medium Enterprise Computer Software Company

Introduction

This case study of a medium enterprise computer software company is based on a May 2018 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Carbonite Endpoint Protection is a reliable backup option.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Carbonite:

  • To restore accidentally deleted or corrupted files

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

Currently protecting the following endpoints:

  • PCs (desktops and laptops)

Number of endpoints protected:

  • 1500

Configuration model:

  • Microsoft Azure using their own Azure Enterprise Agreement

Data protection features used:

  • Employee self restore

Using Carbonite Endpoint Protection for the following:

  • To recover single files
  • To recover single devices

Results

The surveyed company achieved the following results with Carbonite:

  • Protecting against data loss

Rated Carbonite Endpoint Backup’s features as compared to other vendors’ or in-house alternatives:

  • platform support: significantly better
  • speed: significantly better
  • customer support: significantly better
  • ease of use: better
  • price: average

Carbonite Case Study

Medium Enterprise Professional Services Company

Introduction

This case study of a medium enterprise professional services company is based on a July 2018 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Carbonite:

  • To reduce the impact of lost/stolen devices
  • To help manage a distributed, mobile workforce
  • To restore accidentally deleted or corrupted files

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

Currently backing up the following endpoints:

  • PCs (desktops and laptops)

Number of endpoints protected:

  • 3100

Configuration model:

  • Microsoft Azure using their own Azure Enterprise Agreement

Data protection features used:

  • Employee self restore

Using Carbonite Endpoint Protection for the following:

  • To recover single files
  • To recover single devices

Results

The surveyed company achieved the following results with Carbonite:

  • Saving time and resources by enabling self-service consoles on endpoints

Carbonite Case Study

S&P 500 Telecommunications Equipment Company

Introduction

This case study of a S&P 500 telecommunications equipment company is based on a May 2018 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“For our small deployment, Carbonite Endpoint Protection has worked very well.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Carbonite:

  • To reduce the impact of lost/stolen devices
  • To mitigate against data breaches and ransomware
  • To restore accidentally deleted or corrupted files

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

Currently protecting the following endpoints:

  • PCs (desktops and laptops)
  • Macs (iMacs and Macbooks)

Number of endpoints protected:
**60

Configuration model:

  • Microsoft Azure using their own Azure Enterprise Agreement

Data protection features used:

  • Employee self restore
  • Silent deploy

Using Carbonite Endpoint Protection for the following:

  • To recover single files
  • To recover single devices

Results

The surveyed company achieved the following results with Carbonite:

  • Protecting against data loss
  • Saving time and resources by enabling self-service consoles on endpoints

Rated Carbonite Endpoint Protection’s features as compared to other vendors’ or in-house alternatives:

  • platform support: average
  • speed: average
  • customer support: average
  • ease of use: average
  • price: average

Carbonite Case Study

Educational Institution

Introduction

This case study of a educational institution is based on a May 2018 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“The primary benefit we have achieved with Carbonite Endpoint Protection is being able to transparently backup devices. Recovery of data from lost or stolen devices has provided the biggest ROI.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Carbonite:

  • To reduce the impact of lost/stolen devices
  • To defend against litigation by achieving legal hold requirements
  • To restore accidentally deleted or corrupted files

Use Case

Currently backing up the following endpoints:
  • PCs (desktops and laptops)
  • Macs (iMacs and Macbooks)

Number of endpoints protected:
*580

Configuration model:

  • Microsoft Azure using their own Azure Enterprise Agreement

Data protection features used:

  • Silent deploy
  • Legal hold

Using Carbonite Endpoint Protection for the following:

  • To recover single files
  • To recover single devices

Results

The surveyed organization achieved the following results with Carbonite:

  • Protecting against data loss

Rated Carbonite Endpoint Protection’s features as compared to other vendors’ or in-house alternatives:

  • platform support: best in class
  • speed: average
  • customer support: best in class
  • ease of use: best in class
  • price: better

Carbonite Case Study

Digiswitch

Introduction

This case study of Digiswitch Infotech PVT Ltd is based on a May 2018 survey of Carbonite customers by TechValidate, a 3rd-party research service.

“Carbonite Endpoint Protection makes business predictable.”

Challenges

The business challenges that led Digiswitch to evaluate and ultimately select Carbonite Endpoint Protection:

  • To have visibility and control over company data stored on endpoints

Use Case

Currently protecting the following endpoints:

  • PCs (desktops and laptops)
  • Macs (iMacs and Macbooks)

Number of endpoints protected:

  • 400

Configuration model:

  • Microsoft Azure using their own Azure Enterprise Agreement
  • Monthly Azure spend is approximately $2.01 – $2.50 per device

Carbonite Endpoint Protection data protection features used:

  • Quick cache
  • Global location tracking
  • Remote data access
  • Employee self restore

Results

Results achieved using Carbonite Endpoint Protection:

  • Protecting against data loss
  • Recovering multiple devices

Rated Carbonite Endpoint Protections’s features as compared to other vendors’ or in-house alternatives:

  • platform support: significantly better
  • speed: best in class
  • customer support: better
  • ease of use: significantly better
  • price: better

Carbonite Case Study

Medium Enterprise Wholesale Distribution Company

Introduction

This case study of a medium enterprise wholesale distribution company is based on a February 2018 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Carbonite Endpoint Protection allows us to backup critical remote office PCs.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Carbonite:

  • Main reasons they decided to purchase an endpoint protection solution:
    • To protect sensitive financial information
    • To reduce the impact of lost/stolen devices
    • To comply with regulatory requirements
    • To protect intellectual property
    • To help manage a distributed, mobile workforce
    • To mitigate against data breaches and ransomware
    • To maintain audit trails
    • To defend against litigation by achieving legal hold requirements
    • To help support remote and branch offices
    • To support Bring Your Own Device (BYOD) initiatives
    • To have visibility and control over company data stored on endpoints
    • To restore accidentally deleted or corrupted files

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Needed to back up the following endpoints:
    • PCs (desktops and laptops)
    • Servers
  • Uses Carbonite’s/Datacastle’s vault in their configuration of Carbonite Endpoint Protection.
  • The following features are used for data protection:
    • Remote data access
    • Local cache
  • Used Endpoint Protection for the following:
    • To recover single files
    • To recover single devices

Results

The surveyed company achieved the following results with Carbonite:

  • The main results achieved using Carbonite Endpoint Protection:
    • Maintained HIPAA compliance
    • Protected against data loss
    • Protected against intellectual property infringement
    • Maintained control of company data by tracking endpoint locations
    • Saved time and resources by enabling self-service consoles on endpoints
  • Rated Carbonite Endpoint Protection’s features as compared to other vendors’ or in-house alternatives:
    • platform support: significantly better
    • speed: better
    • customer support: average
    • ease of use: better
    • price: better

Carbonite Case Study

SEDE

Introduction

This case study of S. is based on a February 2018 survey of Carbonite customers by TechValidate, a 3rd-party research service.

“Since installing Carbonite Endpoint Protection, we have had no more data loss when a device fails or is stolen. And users can even restore files by themselves, which is very good!”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Carbonite:

  • Main reasons they decided to purchase an endpoint protection solution:
    • To reduce the impact of lost/stolen devices
    • To mitigate against data breaches and ransomware
    • To have visibility and control over company data stored on endpoints
    • To restore accidentally deleted or corrupted files

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Needed to back up the following endpoints:
    • PCs (desktops and laptops)
  • Uses their own on-premise servers in their configuration of Carbonite Endpoint Protection.
  • The following features are used for data protection:
    • Local cache
    • Silent Deploy
  • Used Carbonite Endpoint Protection for the following:
    • To recover single files
    • To recover single devices

Results

The surveyed company achieved the following results with Carbonite:

  • The main results achieved using Carbonite Endpoint Protection:
    • Protected against data loss
    • Saved time and resources by enabling self-service consoles on endpoints
  • Rated Carbonite Endpoint Protection’s features as compared to other vendors’ or in-house alternatives:
    • platform support: average
    • speed: significantly better
    • customer support: average
    • ease of use: significantly better
    • price: average

Carbonite Case Study

Medium Enterprise Health Care Company

Introduction

This case study of a medium enterprise health care company is based on a February 2018 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Carbonite Endpoint Protection makes data management easier.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Carbonite:

  • Main reasons they decided to purchase an endpoint protection solution:
    • To protect sensitive financial information
    • To reduce the impact of lost/stolen devices
    • To protect intellectual property
    • To mitigate against data breaches and ransomware
    • To maintain audit trails
    • To have visibility and control over company data stored on endpoints
    • To restore accidentally deleted or corrupted files

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Needed to back up the following endpoints:
    • PCs (desktops and laptops)
  • Uses Carbonite’s/Datacastle’s vault in their configuration of Carbonite Endpoint Protection.
  • The following features are used for data protection:
    • Remote data access
  • Used Carbonite Endpoint Protection for the following:
    • To recover single files
    • To recover single devices
    • To recover multiple devices

Results

The surveyed company achieved the following results with Carbonite:

  • The main results achieved using Carbonite Endpoint Protection:
    • Protected against data loss
    • Maintained control of company data by tracking endpoint locations
    • Saved time and resources by enabling self-service consoles on endpoints
  • Rated Carbonite Endpoint Protection’s features as compared to other vendors’ or in-house alternatives:
    • platform support: significantly better
    • speed: significantly better
    • customer support: better
    • ease of use: better
    • price: significantly better

Carbonite Case Study

Large Enterprise Food Company

Introduction

This case study of a large enterprise food company is based on a February 2018 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“With Carbonite Endpoint Protection we were able to mitigate data loss from stolen devices and improve our control over personal data on 850 laptops.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Carbonite:

  • Main reasons they decided to purchase an endpoint protection solution:
    • To reduce the impact of lost/stolen devices
    • To help manage a distributed, mobile workforce
    • To help support remote and branch offices

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Needed to back up the following endpoints:
    • PCs (desktops and laptops)
  • Uses Carbonite’s/Datacastle’s vault in their configuration of Carbonite Endpoint Protection.
  • The following features are used for data protection:
    • Local cache
  • Used Carbonite Endpoint Protection for the following:
    • To recover single files
    • To recover single devices

Results

The surveyed company achieved the following results with Carbonite:

  • The main results achieved using Carbonite Endpoint Protection:
    • Protected against data loss
  • Rated Carbonite Endpoint Protection’s features as compared to other vendors’ or in-house alternatives:
    • platform support: average
    • speed: better
    • customer support: average
    • ease of use: better
    • price: better

Carbonite Case Study

Medium Enterprise Retail Company

Introduction

This case study of a medium enterprise retail company is based on a February 2018 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“I’m a CIO and Carbonite Endpoint Protection allows me to sleep deeply. Protecting against data loss on VIP laptops has never been so non-intrusive and easy.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Carbonite:

  • Main reasons they decided to purchase an endpoint protection solution:
    • To protect sensitive financial information
    • To reduce the impact of lost/stolen devices
    • To comply with regulatory requirements
    • To mitigate against data breaches and ransomware

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Needed to back up the following endpoints:
    • PCs (desktops and laptops)
  • Uses Carbonite’s/Datacastle’s vault in their configuration of Carbonite Endpoint Protection.
  • The following features are used for data protection:
    • Global location tracking
    • Local cache
  • Used Carbonite Endpoint Protection for the following:
    • To recover single files
    • To recover single devices

Results

The surveyed company achieved the following results with Carbonite:

  • The main results achieved using Carbonite Endpoint Protection:
    • Maintained HIPAA compliance
    • Protected against data loss
    • Recovered from ransomware
  • Rated Carbonite Endpoint Protection’s features as compared to other vendors’ or in-house alternatives:
    • platform support: significantly better
    • speed: significantly better
    • customer support: significantly better
    • ease of use: best in class
    • price: significantly better

Carbonite Case Study

Global 500 Hospitality Company

Introduction

This case study of a Global 500 hospitality company is based on a February 2018 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Carbonite Endpoint Protection provides us business continuity. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Carbonite:

  • Main reasons they decided to purchase an endpoint protection solution:
    • To restore accidentally deleted or corrupted files

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Needed to back up the following endpoints:
    • Servers
  • Uses Carbonite’s/Datacastle’s vault in their configuration of Carbonite Endpoint Protection.
  • Used Carbonite Endpoint Protection for the following:
    • To recover single files

Results

The surveyed company achieved the following results with Carbonite:

  • The main results achieved using Carbonite Endpoint Protection:
    • Protected against data loss
  • Rated Carbonite Endpoint Protection’s features as compared to other vendors’ or in-house alternatives:
    • platform support: significantly better
    • speed: significantly better
    • customer support: better
    • ease of use: significantly better
    • price: significantly better

Carbonite Case Study

Large Enterprise Food Company

Introduction

This case study of a large enterprise food company is based on a February 2018 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Carbonite Endpoint Protection = Worry-free backup”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Carbonite:

  • Main reasons they decided to purchase an endpoint backup solution:
    • To reduce the impact of lost/stolen devices

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Needed to back up the following endpoints:
    • PCs (desktops and laptops)
    • Macs (iMacs and MacBooks)
  • Uses Carbonite’s/Datacastle’s vault in their configuration of Carbonite Endpoint Protection.
  • The following features are used for data protection:
    • QuickCache
    • Global location tracking
    • Remote data access
  • Used Carbonite Endpoint Protection for the following:
    • To recover single files
    • To recover single devices
    • To recover multiple devices

Results

The surveyed company achieved the following results with Carbonite:

  • The main results achieved using Carbonite Endpoint Protection:
    • Maintained HIPAA compliance
    • Protected against data loss
    • Maintained control of company data by tracking endpoint locations
    • Saved time and resources by enabling self-service consoles on endpoints
  • Rated Carbonite Endpoint Protection’s features as compared to other vendors’ or in-house alternatives:
    • platform support: significantly better
    • speed: significantly better
    • customer support: significantly better
    • ease of use: significantly better
    • price: significantly better

Carbonite Case Study

Medium Enterprise Beverage Company

Introduction

This case study of a medium enterprise beverage company is based on a February 2018 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Carbonite Endpoint Protection assures data protection without the complexity of HW proprietary solutions.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Carbonite:

  • Main reasons they decided to purchase an endpoint backup protection:
    • To reduce the impact of lost/stolen devices
    • To protect intellectual property
    • To mitigate against data breaches and ransomware
    • To restore accidentally deleted or corrupted files

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Needed to back up the following endpoints:
    • PCs (desktops and laptops)
  • Uses Microsoft Azure using their own Azure Enterprise Agreement in their configuration of Carbonite Endpoint Protection.
  • The following features are used for data protection:
    • QuickCache
    • Local cache
    • Silent Deploy
  • Used Endpoint Protection for the following:
    • To recover single files
    • To recover single devices

Results

The surveyed company achieved the following results with Carbonite:

  • The main results achieved using Carbonite Endpoint Protection:
    • Protected against data loss
    • Recovered from ransomware
  • Rated Carbonite Endpoint Protection’s features as compared to other vendors’ or in-house alternatives:
    • platform support: significantly better
    • speed: significantly better
    • customer support: significantly better
    • ease of use: significantly better
    • price: significantly better



More Research on Carbonite