TechValidate Research on Carbonite

These pages present data that TechValidate has sourced via direct research with verified customers and users of Carbonite. TechValidate stands behind the authenticity of all published data. Learn more »

261 Customers Surveyed

2,203 Data Points Collected

55 Published Case Studies

Selected Research Highlights

Carbonite Case Study

Society for Vascular Surgery


This case study of Society for Vascular Surgery is based on an October 2016 survey of Carbonite customers by TechValidate, a 3rd-party research service.

“Carbonite Server brings us peace of mind because we know our data is protected.”


The primary reasons the Society for Vascular Surgery chose Carbonite Server as their backup and recovery solution:

  • Meet security and compliance regulations
  • Move backup to the cloud

Use Case

The Society for Vascular Surgery evaluated the following other vendors before choosing Carbonite Server:

  • Barracuda

The business rates the following Carbonite Server features compared to the competition:

  • Reliability: Significantly better
  • Recovery capabilities: Significantly better
  • Ease of use: Best in class
  • Customer support: Best in class
  • Platform support: Significantly better

The organization’s IT environment is configured:

  • Virtualized

They have deployed the following server operating systems and virtual environments:

  • Windows Server
  • VMware


The Society for Vascular Surgery achieved the following results with Carbonite Server:

  • Saved more than 25% in annual cost because Carbonite Server requires less IT resources to perform backup, recovery and management
  • Reduced their backup window by more than 10%

Carbonite Case Study

Diamond Foods


This case study of Diamond Foods is based on a February 2018 survey of Carbonite customers by TechValidate, a 3rd-party research service.

“Carbonite Endpoint Protection has become an essential part of my organization. I have gone as far as creating custom images for laptop to automatically deploy the agent to ensure maximum data backup and protection.”


The business challenges that led the profiled company to evaluate and ultimately select Carbonite:

  • Main reasons they decided to purchase an endpoint protection solution:
    • To reduce the impact of lost/stolen devices
    • To defend against litigation by achieving legal hold requirements
    • To restore accidentally deleted or corrupted files

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Uses Carbonite’s/Datacastle’s vault in their configuration of Carbonite Endpoint Protection.
  • The following features are used for data protection:
    • QuickCache
    • Silent Deploy
  • Used Endpoint Protection for the following:
    • To recover single files
    • To recover single devices
    • To recover multiple devices
    • To remove data from devices on command (remote wipe)


The surveyed company achieved the following results with Carbonite:

  • The main results achieved using Carbonite Endpoint Protection:
    • Protected against data loss
    • Recovered from ransomware
  • Rated Carbonite Endpoint Protection’s features as compared to other vendors’ or in-house alternatives:
    • platform support: better
    • speed: best in class
    • customer support: best in class
    • ease of use: best in class
    • price: average

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