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TechValidate Research on Carbonite

These pages present data that TechValidate has sourced via direct research with verified customers and users of Carbonite. TechValidate stands behind the authenticity of all published data. Learn more »



261 Customers Surveyed

2,203 Data Points Collected

55 Published Case Studies



Selected Research Highlights


Carbonite Case Study

CBP PC Specialists

Introduction

This case study of CBP PC Specialists is based on a December 2016 survey of Carbonite customers by TechValidate, a 3rd-party research service.

“With Carbonite Server, a single appliance can merge the backups tasks and recovery tasks onto a combined portal for management and visibility.”

Challenges

The primary reasons Carbonite Server is a fit for CBP PC Specialists’ customers:

  • Meets security and compliance regulations
  • Moves backup to the cloud
  • Meets their recovery time objective (RTO)/recovery point objective (RPO)
  • Remotely manages backups
  • Enables them to migrate from other types of backup

Use Case

Their customers’ IT environments are typically configured:

  • Single location
  • Heterogeneous server environment
  • Physical and virtual mix

The server operating systems and virtual environments their customers typically have deployed are:

  • Windows Server
  • Hyper-V

Results

With Carbonite Server CBP PC Specialists:

  • Rates the following Carbonite Server features compared to the competition:
    • Reliability: Best in class
    • Recovery capabilities: Best in class
    • Platform support: Significantly better
    • Customer support: Best in class
    • Ease of setup/deployment: Significantly better
  • Strongly agrees with the statement, “The Carbonite Server installation and backup process is very easy and simple, not difficult and complex.”
  • Expects Carbonite Server to shorten RTO by more than 5x in the case of an event.
  • Expects the reduction in resources needed to manage customer backup and recovery to result in an annual savings of more than 50%.
  • Expects to reduce average backup windows by more than 50%.

Carbonite Case Study

Hamilton County

Introduction

This case study of Hamilton County is based on a November 2016 survey of Carbonite Server Backup customers by TechValidate, a 3rd-party research service.

“With Carbonite Server, our iSeries server is now backed up to the cloud and we no longer have to transport tapes to alternate locations.”

Challenges

The primary reasons Hamilton County chose Carbonite Server as its backup and recovery solution:

  • Meet security and compliance regulations
  • Migrate from tape backup
  • Move backup to the cloud
  • Meet recovery time objective (RTO)/recovery point objective (RPO)

Use Case

Hamilton County evaluated the following other vendors before choosing Carbonite Server:

  • Datto
  • Unitrends

The organization rates the following Carbonite Server features compared to the competition:

  • Reliability: Best in class
  • Recovery capabilities: Best in class
  • Ease of use: Best in class
  • Customer support: Best in class
  • Platform support: Best in class

The organization’s IT environment is :

  • Physical and virtual mix

They have deployed the following server operating systems and virtual environments:

  • IBM iSeries and AIX
  • Windows Server
  • VMware

Results

Hamilton County achieved the following results with Carbonite Server:

  • Shortened their recovery time objective (RTO) by more than 5x
  • Saved more than 10% in annual cost because Carbonite Server requires less IT resources to perform backup, recovery and management
  • Reduced their backup window by more than 25%


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