TechValidate Research on Carbonite

These pages present data that TechValidate has sourced via direct research with verified customers and users of Carbonite. TechValidate stands behind the authenticity of all published data. Learn more »

260 Customers Surveyed

2,195 Data Points Collected

50 Published Case Studies

Selected Research Highlights

Carbonite Migrate Case Study

Marathon Technology Group


This case study of Marathon Technology Group is based on an August 2017 survey of Carbonite Migrate customers by TechValidate, a 3rd-party research service.

“Carbonite Migrate has made migrating and upgrading servers very easy with little to no downtime.”


Marathon Technology Group chose Carbonite Migrate for:

  • System migration
  • Hardware upgrades

Use Case

With Carbonite Migrate, Marathon Technology Group completed migrations:

  • From physical to physical
  • From physical to virtual
  • From virtual to virtual

Marathon Technology Group’s IT environment consists of :

  • On-premise physical servers
  • On-premise virtual servers
  • Cloud-based systems

Marathon Technology Group has deployed the following server operating systems, databases, and virtual environments:

  • Microsoft SQL
  • VMware
  • Windows Server


With Carbonite Migrate Marathon Technology Group has completed up to 5 migrations in the last 12 months.

It rates the following Carbonite Migrate features compared to the competition:

  • Platform support: best in class
  • Data mobility / migration: best in class
  • Ease of use: best in class
  • Customer support: best in class
  • Reliability / accuracy: best in class

Marathon Technology Group realized the following operational benefits with Carbonite Migrate:

  • A structured, repeatable migration with near-zero downtime and no data loss
  • The ability to migrate to any size data and migration project without any limitations

Carbonite Case Study

Large Enterprise Food Company


This case study of a large enterprise food company is based on a February 2018 survey of Carbonite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Carbonite Endpoint Protection = Worry-free backup”


The business challenges that led the profiled company to evaluate and ultimately select Carbonite:

  • Main reasons they decided to purchase an endpoint backup solution:
    • To reduce the impact of lost/stolen devices

Use Case

The key features and functionalities of Carbonite that the surveyed company uses:

  • Needed to back up the following endpoints:
    • PCs (desktops and laptops)
    • Macs (iMacs and MacBooks)
  • Uses Carbonite’s/Datacastle’s vault in their configuration of Carbonite Endpoint Protection.
  • The following features are used for data protection:
    • QuickCache
    • Global location tracking
    • Remote data access
  • Used Carbonite Endpoint Protection for the following:
    • To recover single files
    • To recover single devices
    • To recover multiple devices


The surveyed company achieved the following results with Carbonite:

  • The main results achieved using Carbonite Endpoint Protection:
    • Maintained HIPAA compliance
    • Protected against data loss
    • Maintained control of company data by tracking endpoint locations
    • Saved time and resources by enabling self-service consoles on endpoints
  • Rated Carbonite Endpoint Protection’s features as compared to other vendors’ or in-house alternatives:
    • platform support: significantly better
    • speed: significantly better
    • customer support: significantly better
    • ease of use: significantly better
    • price: significantly better

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