TechValidate Research on Calabrio ONE


Calabrio ONE Customer Research

Agents Have More Schedule Flexibility Using Calabrio ONE

Which Calabrio ONE features do you use to allow your agents more schedule flexibility?

Real-Time Tracking
48%
Agent Alerts
27%
Dynamic Scheduling
27%
Performance-Based Scheduling
18%
Dynamic Availability
16%
Intraday Dynamic Scheduling
16%
Mobile-Optimized Agent Schedules
8%




About This Data

This data was sourced directly from verified users of Calabrio ONE by TechValidate.

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Respondent Details


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