TechValidate Research on Calabrio ONE


Calabrio ONE Customer Research

66% of Calabrio Customers are Currently Utilizing Calabrio ONE to Gain Business Insights

Are you analyzing contact center data to gain business insights?

Yes, we are currently.: 66%
We will start in the next 12 months.: 15%
We will start after the next 12 months.: 5%
We have no plans to leverage contact center analytics.: 13%




About This Data

This data was sourced directly from verified users of Calabrio ONE by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

Respondent Details


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