TechValidate Research on Calabrio ONE


Calabrio ONE Customer Research

Engage your Workforce with Calabrio ONE

Which features within Calabrio ONE are helping you engage your workforce and reduce agent turnover?

Evaluation calibration
42%
Dynamic Scheduling
32%
Agent initiated mentoring requests
13%
Agent Smart Benchmarking
8%
Gamification widget
8%




About This Data

This data was sourced directly from verified users of Calabrio ONE by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

Respondent Details


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