Introduction
This case study of HCA Healthcare is based on a survey of Calabrio ONE customers by TechValidate, a 3rd-party research service.
Calabrio ONE Case Study
This case study of HCA Healthcare is based on a survey of Calabrio ONE customers by TechValidate, a 3rd-party research service.
“Calabrio software has been extremely strong in pinpointing and correcting our problem areas as well as allowing us to have a centralized location to view our daily schedule.”
“Very useful in keeping track of our metrics and actions on the Service Desk and monitoring our daily effectiveness.”
The business challenges that led the profiled company to evaluate and ultimately select Calabrio ONE:
The key features and functionalities of Calabrio ONE that the surveyed company uses:
The surveyed company achieved the following results with Calabrio ONE:
This data was sourced directly from verified users of Calabrio ONE by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.