TechValidate Research on CA Mainframe

Introduction

This case study of Atos IT Services is based on a February 2017 survey of CA Mainframe Management solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Mainframe Management solutions:

• Unable to control mainframe operations costs
• Company evaluated prior to choosing CA Mainframe Management solutions:
  • BMC

Use Case

The key features and functionalities of CA Mainframe Management solutions that the surveyed company uses:

• Mainframe machine learning and predictive analytics for supporting business goals are critical in the following areas:
  • Reducing risk: critical
  • Predicting system issues: critical
  • Increasing IT automation: extremely critical
  • Lowering overall IT cost: critical

Results

The surveyed company achieved the following results with CA Mainframe Management solutions:

• Reasons for deploying Mainframe Management solution from CA versus other vendor solutions:
  • Ability to better optimize the performance of systems, applications, or databases
  • Ability to help reduce software and operating costs
  • Ease of use
  • Product integrations and interoperability
• Realized benefit:
  • Improved return on software investment
• Rated CA Mainframe Management solutions on the below compared to other vendor solutions:
  • Ability to lower TCO: better than
  • Breadth of capabilities and portfolio integration: superior to
  • Depth of mainframe system insights: better than
  • Ability to detect abnormal patterns of operation: better than
  • Ease of use to improve IT staff efficiency: better than
• Improved their team’s productivity and effectiveness by >50% using CA Mainframe Management solutions.
• CA Mainframe Management solutions improved the following:
  • Their ability to isolate the root cause: improved
  • Problem remediation: significantly improved
  • Their ability to proactively prevent issues: improved

Introduction

This case study of Louisiana Office of Technology Services is based on a February 2017 survey of CA Mainframe Management solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select CA Mainframe Management solutions:

• Unable to control mainframe operations costs
• Taking too long to remediate problems
• Companies evaluated prior to choosing CA Mainframe Management solutions:
  • BMC
  • IBM

Use Case

The key features and functionalities of CA Mainframe Management solutions that the surveyed organization uses:

• Mainframe machine learning and predictive analytics for supporting business goals are critical in the following areas:
  • Improving IT staff effectiveness: extremely critical
  • Reducing risk: extremely critical
  • Predicting system issues: critical
  • Lowering overall IT cost: critical

Results

The surveyed organization achieved the following results with CA Mainframe Management solutions:

• Reason for deploying Mainframe Management solution from CA versus other vendor solutions:
  • Ease of use
• Realized benefits:
  • Improved their ability to drill down into the root cause of a problem and remediate it faster
• Rated CA Mainframe Management solutions on the below compared to other vendor solutions:
  • Ability to lower TCO: better than
  • Breadth of capabilities and portfolio integration: better than
  • Depth of mainframe system insights: better than
  • Ability to detect abnormal patterns of operation: better than
  • Ease of use to improve IT staff efficiency: superior to
• CA Mainframe Management solutions improved the following:
  • The frequency of war room calls: improved
  • The number of incidents / events: improved
  • Their ability to isolate the root cause: improved
  • Problem remediation: improved
  • Their ability to proactively prevent issues: improved

Introduction

This case study of Ford Motor Company is based on a February 2017 survey of CA Mainframe Management solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Mainframe Management solutions:

• Unable to close SLAs growing mainframe skills gap
• Companies evaluated prior to choosing CA Mainframe Management solutions:
  • BMC
  • IBM

Use Case

The key features and functionalities of CA Mainframe Management solutions that the surveyed company uses:

• Mainframe machine learning and predictive analytics for supporting business goals are critical in the following areas:
  • Improving IT staff effectiveness: extremely critical
  • Reducing risk: extremely critical
  • Predicting system issues: extremely critical
  • Increasing IT automation: critical

Results

The surveyed company achieved the following results with CA Mainframe Management solutions:

• Reasons for deploying Mainframe Management solution from CA versus other vendor solutions:
  • Ability to better optimize the performance of systems, applications, or databases
  • Ability to help reduce software and operating costs
• Realized benefits:
  • Improved the ability to predict incidents sooner
  • Improved their ability to drill down into the root cause of a problem and remediate it faster
  • Improved return on software investment
  • Increased collaboration and staff effectiveness
  • Became more proactive versus reactive for mainframe management
• Rated CA Mainframe Management solutions on the below compared to other vendor solutions:
  • Ability to lower TCO: better than
  • Breadth of capabilities and portfolio integration: better than
  • Depth of mainframe system insights: better than
  • Ability to detect abnormal patterns of operation: better than
  • Ease of use to improve IT staff efficiency: better than
• Improved their team’s productivity and effectiveness by 10%-30% using CA Mainframe Management solutions.

Introduction

This case study of Tieto is based on a February 2017 survey of CA Mainframe Management solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Mainframe Management solutions:

• Unable to control mainframe operations costs
• Involving too many people to identify root cause of problems
• Company evaluated prior to choosing CA Mainframe Management solutions:
  • BMC

Use Case

The key features and functionalities of CA Mainframe Management solutions that the surveyed company uses:

• Mainframe machine learning and predictive analytics for supporting business goals are critical in the following areas:
  • Improving IT staff effectiveness: critical
  • Predicting system issues: critical
  • Increasing IT automation: extremely critical
  • Lowering overall IT cost: critical

Results

The surveyed company achieved the following results with CA Mainframe Management solutions:

• Reasons for deploying Mainframe Management solution from CA versus other vendor solutions:
  • Ability to better optimize the performance of systems, applications, or databases
  • Ability to help reduce software and operating costs
  • Ease of use
• Realized benefits:
  • Improved their ability to drill down into the root cause of a problem and remediate it faster
  • Increased collaboration and staff effectiveness
  • Became more proactive versus reactive for mainframe management
• Rated CA Mainframe Management solutions on the below compared to other vendor solutions:
  • Ability to lower TCO: better than
  • Breadth of capabilities and portfolio integration: better than
  • Depth of mainframe system insights: superior to
  • Ability to detect abnormal patterns of operation: better than
  • Ease of use to improve IT staff efficiency: superior to
• Improved their team’s productivity and effectiveness by 30%-50% using CA Mainframe Management solutions.
• CA Mainframe Management solutions improved the following:
  • The number of incidents / events: improved
  • Problem remediation: improved
  • Their ability to proactively prevent issues: improved

Introduction

This case study of Duke Energy Corporation is based on a February 2017 survey of CA Mainframe Management solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Mainframe Management solutions:

• Unable to control mainframe operations costs
• Taking too long to remediate problems
• Companies evaluated prior to choosing CA Mainframe Management solutions:
  • ASG
  • BMC

Use Case

The key features and functionalities of CA Mainframe Management solutions that the surveyed company uses:

• Mainframe machine learning and predictive analytics for supporting business goals are critical in the following areas:
  • Improving IT staff effectiveness: extremely critical
  • Reducing risk: extremely critical
  • Predicting system issues: extremely critical
  • Increasing IT automation: extremely critical
  • Lowering overall IT cost: extremely critical

Results

The surveyed company achieved the following results with CA Mainframe Management solutions:

• Reasons for deploying Mainframe Management solution from CA versus other vendor solutions:
  • Ability to help reduce software and operating costs
  • Product integrations and interoperability
• Realized benefits:
  • Improved the ability to predict incidents sooner
  • Improved their ability to drill down into the root cause of a problem and remediate it faster
  • Became more proactive versus reactive for mainframe management
• Rated CA Mainframe Management solutions on the below compared to other vendor solutions:
  • Ability to lower TCO: better than
  • Breadth of capabilities and portfolio integration: better than
  • Depth of mainframe system insights: superior to
  • Ability to detect abnormal patterns of operation: superior to
  • Ease of use to improve IT staff efficiency: better than
• Improved their team’s productivity and effectiveness by 30%-50% using CA Mainframe Management solutions.
• CA Mainframe Management solutions improved the following:
  • The frequency of war room calls: significantly improved
  • The number of incidents / events: improved
  • Their ability to isolate the root cause: significantly improved
  • Problem remediation: significantly improved
  • Their ability to proactively prevent issues: improved

Introduction

This case study of HSBC Bank is based on a February 2017 survey of CA Mainframe Management solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Mainframe Management solutions:

• Unable to control mainframe operations costs
• Company evaluated prior to choosing CA Mainframe Management solutions:
  • IBM

Use Case

The key features and functionalities of CA Mainframe Management solutions that the surveyed company uses:

• Mainframe machine learning and predictive analytics for supporting business goals are critical in the following areas:
  • Improving IT staff effectiveness: critical
  • Reducing risk: extremely critical
  • Predicting system issues: extremely critical
  • Increasing IT automation: extremely critical
  • Lowering overall IT cost: critical

Results

The surveyed company achieved the following results with CA Mainframe Management solutions:

• Reasons for deploying Mainframe Management solution from CA versus other vendor solutions:
  • Ability to better optimize the performance of systems, applications, or databases
• Realized benefits:
  • Improved their ability to drill down into the root cause of a problem and remediate it faster
  • Improved return on software investment
• Rated CA Mainframe Management solutions on the below compared to other vendor solutions:
  • Ability to lower TCO: better than
  • Breadth of capabilities and portfolio integration: better than
  • Depth of mainframe system insights: superior to
  • Ease of use to improve IT staff efficiency: better than
• Improved their team’s productivity and effectiveness by >50% using CA Mainframe Management solutions.
• CA Mainframe Management solutions improved the following:
  • Their ability to isolate the root cause: improved
  • Problem remediation: significantly improved
  • Their ability to proactively prevent issues: significantly improved

Introduction

This case study of Morgan Stanley is based on a February 2017 survey of CA Mainframe Management solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Mainframe Management solutions:

• Unable to control mainframe operations costs
• Company evaluated prior to choosing CA Mainframe Management solutions:
  • IBM

Use Case

The key features and functionalities of CA Mainframe Management solutions that the surveyed company uses:

• Mainframe machine learning and predictive analytics for supporting business goals are critical in the following areas:
  • Improving IT staff effectiveness: extremely critical
  • Reducing risk: extremely critical
  • Predicting system issues: extremely critical
  • Increasing IT automation: extremely critical
  • Lowering overall IT cost: extremely critical

Results

The surveyed company achieved the following results with CA Mainframe Management solutions:

• Reasons for deploying Mainframe Management solution from CA versus other vendor solutions:
  • Ability to help reduce software and operating costs
• Realized benefit:
  • Improved return on software investment
• Rated CA Mainframe Management solutions on the below compared to other vendor solutions:
  • Ability to lower TCO: better than
  • Breadth of capabilities and portfolio integration: better than
  • Ability to detect abnormal patterns of operation: better than

Introduction

This case study of Social Security Administration is based on an October 2016 survey of CA Technologies Mainframe Security solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select CA Technologies Mainframe Security solutions:

• Challenges addressed with the CA Mainframe Security portfolio:
  • The inability to quickly communicate compliance posture
  • The inability to easily prove to auditors that compliance controls are in place
  • Complex compliance audits
  • Having slow compliance due to lack of control over user access rights

Use Case

The key features and functionalities of CA Technologies Mainframe Security solutions that the surveyed organization uses:

• CA Mainframe compliance capabilities that are used and critical to the success of their business:
  • The real-time notifications of potential security breaches
  • The sophisticated data gathering and data warehousing processes
  • The ability to operate 100% on the mainframe
  • The simple user interface and workflow

Results

The surveyed organization achieved the following results with CA Technologies Mainframe Security solutions:

• Benefits realized with CA Mainframe Security solutions:
  • Improved compliance posture
  • Gained confidence in knowing that their mainframe data is secure
  • Improved real-time notifications of users accessing sensitive mainframe data
• Rated CA Mainframe security and compliance capabilities compared to competitive products:
  • Ease of use: highly superior
  • Flexibility: highly superior
  • Functionality: highly superior
  • Depth of insights: highly superior
  • Reliability: highly superior
• CA’s Mainframe Security portfolio has helped address 60%-80% of their compliance challenges.

Introduction

This case study of Shared Services Canada is based on an October 2016 survey of CA Technologies Mainframe Security solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select CA Technologies Mainframe Security solutions:

• Challenge addressed with the CA Mainframe Security portfolio:
  • Having slow compliance due to lack of control over user access rights

Use Case

The key features and functionalities of CA Technologies Mainframe Security solutions that the surveyed organization uses:

• CA Mainframe compliance capability that is used and critical to the success of their business:
  • The sophisticated data gathering and data warehousing processes
• Industry regulation that CA Mainframe Security solutions help to comply with:
  • Additional internal regulations

Results

The surveyed organization achieved the following results with CA Technologies Mainframe Security solutions:

• Benefit realized with CA Mainframe Security solutions:
  • Improved compliance posture
• Rated CA Mainframe security and compliance capabilities compared to competitive products:
  • Ease of use: superior
  • Flexibility: superior
  • Functionality: superior
  • Depth of insights: superior
  • Reliability: superior

Introduction

This case study of US Department of Veterans Affairs is based on an October 2016 survey of CA Technologies Mainframe Security solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select CA Technologies Mainframe Security solutions:

• Challenges addressed with the CA Mainframe Security portfolio:
  • Having slow compliance due to lack of control over user access rights

Use Case

The key features and functionalities of CA Technologies Mainframe Security solutions that the surveyed organization uses:

• CA Mainframe compliance capabilities that are used and critical to the success of their business:
  • The sophisticated data gathering and data warehousing processes
• Industry regulations that CA Mainframe Security solutions help to comply with:
  • Health Insurance Portability and Accountability Act (HIPAA)
  • Federal Financial Institutions Examination Council (FFIEC)
  • Payment Card Industry Data Security Standards (PCI DSS)

Results

The surveyed organization achieved the following results with CA Technologies Mainframe Security solutions:

• Benefits realized with CA Mainframe Security solutions:
  • Gained confidence in knowing that their mainframe data is secure
• Rated CA Mainframe security and compliance capabilities compared to competitive products:
  • Ease of use: highly superior
  • Flexibility: highly superior
  • Functionality: highly superior
  • Depth of insights: highly superior
• CA’s Mainframe Security portfolio has helped address 60%-80% of their compliance challenges.

Introduction

This case study of Arcelor Mittal is based on an October 2016 survey of CA Technologies Mainframe Security solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Technologies Mainframe Security solutions:

• Challenges addressed with the CA Mainframe Security portfolio:
  • The inability to easily prove to auditors that compliance controls are in place

Use Case

The key features and functionalities of CA Technologies Mainframe Security solutions that the surveyed company uses:

• CA Mainframe compliance capabilities that are used and critical to the success of their business:
  • The simple user interface and workflow
• Industry regulations that CA Mainframe Security solutions help to comply with:
  • Sarbanes Oxley (SOX)

Results

The surveyed company achieved the following results with CA Technologies Mainframe Security solutions:

• Benefits realized with CA Mainframe Security solutions:
  • Gained confidence in knowing that their mainframe data is secure
• Rated CA Mainframe security and compliance capabilities compared to competitive products:
  • Ease of use: superior
  • Flexibility: superior
  • Functionality: superior
  • Depth of insights: superior
  • Reliability: highly superior

Introduction

This case study of District Council 37 Benefit Trust Fund is based on an October 2016 survey of CA Technologies Mainframe Security solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Technologies Mainframe Security solutions:

• Challenges addressed with the CA Mainframe Security portfolio:
  • The inability to easily prove to auditors that compliance controls are in place
  • Complex compliance audits

Use Case

The key features and functionalities of CA Technologies Mainframe Security solutions that the surveyed company uses:

• CA Mainframe compliance capabilities that are used and critical to the success of their business:
  • The real-time notifications of potential security breaches
  • The sophisticated data gathering and data warehousing processes
• Industry regulations that CA Mainframe Security solutions help to comply with:
  • Health Insurance Portability and Accountability Act (HIPAA)

Results

The surveyed company achieved the following results with CA Technologies Mainframe Security solutions:

• Benefits realized with CA Mainframe Security solutions:
  • Improved compliance posture
  • Gained confidence in knowing that their mainframe data is secure
  • Improved real-time notifications of users accessing sensitive mainframe data
• Rated CA Mainframe security and compliance capabilities compared to competitive products:
• CA’s Mainframe Security portfolio has helped address 40%-60% of their compliance challenges.

Introduction

This case study of International Business Machines Corporation is based on an October 2016 survey of CA Technologies Mainframe Security solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Technologies Mainframe Security solutions:

• Challenges addressed with the CA Mainframe Security portfolio:
  • Complex compliance audits

Use Case

The key features and functionalities of CA Technologies Mainframe Security solutions that the surveyed company uses:

• CA Mainframe compliance capabilities that are used and critical to the success of their business:
  • The ability to operate 100% on the mainframe
  • The simple user interface and workflow
• Industry regulations that CA Mainframe Security solutions help to comply with:
  • Sarbanes Oxley (SOX)

Results

The surveyed company achieved the following results with CA Technologies Mainframe Security solutions:

• Benefits realized with CA Mainframe Security solutions:
  • Improved real-time notifications of users accessing sensitive mainframe data
• Rated CA Mainframe security and compliance capabilities compared to competitive products:
  • Ease of use: superior
  • Flexibility: superior
  • Functionality: superior
  • Depth of insights: superior
  • Reliability: superior
• CA’s Mainframe Security portfolio has helped address 60%-80% of their compliance challenges.

Introduction

This case study of DHL Worldwide Network is based on an October 2016 survey of CA Technologies Mainframe Security solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Technologies Mainframe Security solutions:

• Challenges addressed with the CA Mainframe Security portfolio:
  • Complex compliance audits
  • Having slow compliance due to lack of control over user access rights

Use Case

The key features and functionalities of CA Technologies Mainframe Security solutions that the surveyed company uses:

• CA Mainframe compliance capabilities that are used and critical to the success of their business:
  • The real-time notifications of potential security breaches
  • The simple user interface and workflow
• Industry regulations that CA Mainframe Security solutions help to comply with:
  • Additional internal regulations

Results

The surveyed company achieved the following results with CA Technologies Mainframe Security solutions:

• Benefits realized with CA Mainframe Security solutions:
  • Gained confidence in knowing that their mainframe data is secure
  • Reduced the total cost and effort of compliance
• Rated CA Mainframe security and compliance capabilities compared to competitive products:
  • Ease of use: highly superior
  • Flexibility: highly superior
  • Functionality: highly superior
  • Depth of insights: highly superior
  • Reliability: highly superior

Introduction

This case study of a large health services organization is based on an October 2016 survey of CA Technologies Mainframe Application Development customers by TechValidate, a 3rd-party research service.

Challenges

Challenges addressed by CA Endevor® Software Change Manager:

• Significantly increased expectations on the frequency of software releases and delivery
• Significantly increased expectations on the quality of released software code

Use Case

Used CA Endevor® Software Change Manager to automate and streamline the modern application development process, including:

• New Eclipse features and support for Java on the Mainframe
• Ability to integrate different platforms that are required in today’s multiplatform world

Results

CA Endevor® Software Change Manager doubled team productivity, and was rated as:

• Effective in supporting more frequent software releases
• Effective in supporting higher quality software releases

Additionally, CA Technologies Application Development solutions were found to:

• Effectively support the need to reduce costs and meet budget requirements
• Enable best practice execution for application performance monitoring

Introduction

This case study of Xerox Corporation is based on an August 2016 survey of CA Mainframe Security Solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Mainframe Security Solutions:

• Challenges prior to CA Mainframe Security solutions:
  • Out of control security and compliance costs
  • Large amounts of time and effort being spent on security and compliance
  • The inability to identify every user and device that requests access to their systems and data

Use Case

The key features and functionalities of CA Mainframe Security solutions that the surveyed company uses:

• CA Mainframe Security solution being leveraged:
  • CA Top Secret

Results

The surveyed company achieved the following results with CA Mainframe Security solutions:

• Top reasons for choosing CA Mainframe Security solutions:
  • To reduce the cost and effort of security and compliance
  • To obtain deeper and critical insights into mainframe data and resource access
  • To prove to auditors that effective security and compliance controls are in place
  • To mitigate the risk of a security breach
  • To stay in control of their mainframe as its data becomes more fluid
  • To protect the most sensitive and mission essential data in their business
• Realized benefits from CA Mainframe Security solutions:
  • Improved security and compliance posture
  • Reduced cost and effort for mainframe security and compliance
  • Improved the flexibility and control to monitor and adjust security policies as needed
  • Realized non-mainframe experts monitoring data because of its ease of use
• Rated CA Mainframe Security solutions features when compared to the competition:
  • Ease of use: significantly better
  • Flexibility: significantly better
  • Breadth of capabilities: significantly better
  • Ability to integrate: significantly better
  • Depth of insights: significantly better
• Agrees the CA Mainframe Security portfolio is the best portfolio they’ve ever seen when compared to the competition.

Introduction

This case study of a Global 500 computer services company is based on an August 2016 survey of CA Mainframe Security Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Mainframe Security Solutions:

• Challenges prior to CA Mainframe Security solutions:
  • Lack of control over their sensitive mainframe data
  • The inability to identify every user and device that requests access to their systems and data

Use Case

The key features and functionalities of CA Mainframe Security Solutions that the surveyed company uses:

• CA Mainframe Solution being leveraged:
  • CA Top Secret

Results

The surveyed company achieved the following results with CA Mainframe Security Solutions:

• Top reasons for choosing CA Mainframe Security solutions:
  • To obtain deeper and critical insights into mainframe data and resource access
  • To prove to auditors that effective security and compliance controls are in place
  • To mitigate the risk of a security breach
  • To protect the most sensitive and mission essential data in their business
• Realized benefits from CA Mainframe Security solutions:
  • Improved security and compliance posture
  • Secured their mainframe across all aspects of the data life cycle
  • Gained confidence for being protected from a data breach
  • Improved the flexibility and control to monitor and adjust security policies as needed
  • Realized non-mainframe experts monitoring data because of its ease of use
• Rated CA Mainframe Security solutions features when compared to the competition:
  • Ease of use: significantly better
  • Flexibility: significantly better
  • Breadth of capabilities: significantly better
  • Ability to integrate: significantly better
  • Depth of insights: significantly better
• Agrees the CA Mainframe Security portfolio is one of the top portfolios when compared to the competition.

Introduction

This case study of The University of Pennsylvania is based on a July 2016 survey of CA Mainframe Security Solutions customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select CA Mainframe Security Solutions:

• Challenges prior to CA mainframe security solutions:
  • Lack of control over their sensitive mainframe data
  • The inability to identify every user and device that requests access to their systems and data

Use Case

The key features and functionalities of CA Mainframe Security Solutions that the surveyed organization uses:

• CA mainframe solution being leveraged:
  • CA ACF2
• ESM product used:
  • CA ACF2

Results

The surveyed organization achieved the following results with CA Mainframe Security Solutions:

• Top reasons for choosing CA mainframe solutions:
  • Prove to auditors that effective security and compliance controls are in place
  • Mitigate the risk of a security breach
  • Stay in control of their mainframe as its data becomes more fluid
  • Protect the most sensitive and mission essential data in their business
• Realized benefits from CA mainframe solutions:
  • Improved security and compliance posture
  • Secured their mainframe across all aspects of the data lifecycle
  • Gained confidence for being protected from a data breach
  • Improved the flexibility and control to monitor and adjust security policies as needed
• Rated CA mainframe security solutions features when compared to the competition:
  • Ease of use: signifigantly better
  • Flexibility: significantly better
  • Breadth of capabilities: signifigantly better
  • Ability to integrate: signifigantly better
  • Depth of insights: signifigantly better
• Agrees the CA mainframe security portfolio is the best portfolio they’ve ever seen when compared to the competition.

Introduction

This case study of BlueCross BlueShield Of Illinoiis is based on a October 2013 survey of CA Technologies Testing Solutions and CA Endevor® Software Change Manager customers by TechValidate, a 3rd-party research service.

Challenges

• Experienced the following challenges when there was little or no integration between their testing tools and their software change management solution:
  • Too many manual procedures
• Integrated their software change management solution with their testing tools to achieve the following business objectives:
  • Free up resources for critical work
  • Speed turnover of applications to production
  • Save money

Use Case

• Integrated their software change management solution with their testing tools to achieve the following technical objectives:
  • Simplify and automate test case setup
  • Reduce the number of manual errors

Results

• Made improvements in the following areas by integrating their software change management solution and their testing tools:
  • Increased productivity: 75-100%
  • Reduced manual errors: 75-100%
  • Accelerated delivery of apps: 75-100%
• Finds the integration of their software change management solution and their testing tools solution to be extremely important to their development teams.
• Rates the following integrated software change management solution and testing tools capabilities in terms of how valuable they are:
  • Ease of use: extremely valuable
  • Depth of functionality: extremely valuable
  • Lower cost of ownership: very valuable
  • Ability to quickly produce quality apps: extremely valuable
• Achieved the following benefits from the integration of their software change management solution and their testing tools:
  • Can test earlier and/or more often in the software development life cycle
  • Can accomplish more testing in less time
  • Improved application performance in production

Introduction

This case study of Blue Hill Data Services is based on a September 2013 survey of CA Technologies Testing Solutions and CA Endevor® Software Change Manager customers by TechValidate, a 3rd-party research service.

Challenges

• Integrated their software change management solution with their testing tools to achieve the following business objectives:
  • Free up resources for critical work

Use Case

• Integrated their software change management solution with their testing tools to achieve the following technical objectives:
  • Spend less time managing their processors
• Replaced the following vendors with their CA Testing Tools and/or their CA Software Change Management solution:
  • Compuware
  • Macro 4 (Unicom)

Results

• Found automatic integration between their software change management solution and their testing tools had a significant impact and influenced the decision to purchase to some extent and/or made the solution more attractive.
• Made improvements in the following areas by integrating their software change management solution and their testing tools:
  • Increased productivity: 50-75%
  • Increased ROI: 50-75%
  • Reduced manual errors: 50-75%
  • Accelerated delivery of apps: 75-100%
• Finds the integration of their software change management solution and their testing tools solution to be important to their development teams.
• Rates the following integrated software change management solution and testing tools capabilities in terms of how valuable they are:
  • Ease of use: very valuable
  • Depth of functionality: valuable
  • Lower cost of ownership: extremely valuable
  • Ability to quickly produce quality apps: very valuable
• Achieved the following benefits from the integration of their software change management solution and their testing tools:
  • Can accomplish more testing in less time

Introduction

This case study of a Fortune 500 professional services company is based on a September 2013 survey of CA Technologies Testing Solutions and CA Endevor® Software Change Manager customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Integrated their software change management solution with their testing tools to achieve the following business objectives:
  • Speed turnover of applications to production

Use Case

• Integrated their software change management solution with their testing tools to achieve the following technical objectives:
  • Use fewer CPU cycles

Results

• Rates the following integrated software change management solution and testing tools capabilities in terms of how valuable they are:
  • Ease of use: valuable
  • Depth of functionality: valuable
  • Lower cost of ownership: valuable
  • Ability to quickly produce quality apps: valuable
• Achieved the following benefits from the integration of their software change management solution and their testing tools:
  • Improved application performance in production

Introduction

This case study of a Global 500 banking company is based on a September 2013 survey of CA Technologies Testing Solutions and CA Endevor® Software Change Manager customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Experienced the following challenges when there was little or no integration between their testing tools and their software change management solution:
  • Time-consuming turnover from testing to production
  • Too many manual procedures
• Integrated their software change management solution with their testing tools to achieve the following business objectives:
  • Speed turnover of applications to production
  • Improve ROI

Use Case

• Integrated their software change management solution with their testing tools to achieve the following technical objectives:
  • Simplify and automate test case setup

Results

• Finds the integration of their software change management solution and their testing tools solution to be important to their development teams.
• Rates the following integrated software change management solution and testing tools capabilities in terms of how valuable they are:
  • Ease of use: extremely valuable
  • Depth of functionality: very valuable
  • Lower cost of ownership: very valuable
  • Ability to quickly produce quality apps: very valuable

Introduction

This case study of a large enterprise health care company is based on a September 2013 survey of CA Technologies Testing Solutions and CA Endevor® Software Change Manager customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Integrated their software change management solution with their testing tools to achieve the following business objectives:
  • Improve ROI

Use Case

• Integrated their software change management solution with their testing tools to achieve the following technical objectives:
  • Use fewer CPU cycles

Results

• Rates the following integrated software change management solution and testing tools capabilities in terms of how valuable they are:
  • Ease of use: very valuable
  • Depth of functionality: very valuable
  • Lower cost of ownership: very valuable
  • Ability to quickly produce quality apps: very valuable

Introduction

This case study of a large enterprise health care company is based on a August 2013 survey of CA Technologies Testing Solutions and CA Endevor® Software Change Manager customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Experienced the following challenges when there was little or no integration between their testing tools and their software change management solution:
  • A lack of developer certainty that they were working with the right software version
  • Time-consuming turnover from testing to production
  • Too many manual procedures
• Integrated their software change management solution with their testing tools to achieve the following business objectives:
  • Speed turnover of applications to production
  • Save money
  • Improve ROI

Use Case

• Integrated their software change management solution with their testing tools to achieve the following technical objectives:
  • Simplify and automate test case setup
  • Reduce the number of manual errors
• Replaced the following vendor with their CA Testing Tools and/or their CA Software Change Management solution:
  • Compuware

Results

• Found automatic integration between their software change management solution and their testing tools had a significant impact and influenced the decision to purchase to some extent and/or made the solution more attractive.
• Finds the integration of their software change management solution and their testing tools solution to be very important to their development teams.
• Rates the following integrated software change management solution and testing tools capabilities in terms of how valuable they are:
  • Ease of use: very valuable
  • Depth of functionality: very valuable
  • Lower cost of ownership: very valuable
  • Ability to quickly produce quality apps: very valuable
• Achieved the following benefits from the integration of their software change management solution and their testing tools:
  • Can test earlier and/or more often in the software development life cycle
  • Can accomplish more testing in less time

Introduction

This case study of a large enterprise financial services company is based on a August 2013 survey of CA Technologies Testing Solutions and CA Endevor® Software Change Manager customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Experienced the following challenges when there was little or no integration between their testing tools and their software change management solution:
  • A lack of developer certainty that they were working with the right software version
  • Time-consuming turnover from testing to production
  • Too many manual procedures
• Integrated their software change management solution with their testing tools to achieve the following business objectives:
  • Speed turnover of applications to production
  • Improve ROI

Use Case

• Integrated their software change management solution with their testing tools to achieve the following technical objectives:
  • Spend less time managing their processors
  • Simplify and automate test case setup
  • Reduce the number of manual errors

Results

• Found automatic integration between their software change management solution and their testing tools had a very significant impact and greatly influenced the decision to purchase and/or eliminated most other competitors.
• Made improvements in the following areas by integrating their software change management solution and their testing tools:
  • Increased productivity: 50-75%
  • Reduced costs: 50-75%
  • Increased ROI: 50-75%
  • Reduced manual errors: 50-75%
  • Accelerated delivery of apps: 50-75%
• Finds the integration of their software change management solution and their testing tools solution to be extremely important to their development teams.
• Rates the following integrated software change management solution and testing tools capabilities in terms of how valuable they are:
  • Ease of use: extremely valuable
  • Depth of functionality: extremely valuable
  • Lower cost of ownership: valuable
  • Ability to quickly produce quality apps: extremely valuable
• Achieved the following benefits from the integration of their software change management solution and their testing tools:
  • Can accomplish more testing in less time

Introduction

This case study of a Global 500 industrial manufacturing company is based on a August 2013 survey of CA Technologies Testing Solutions and CA Endevor® Software Change Manager customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Experienced the following challenges when there was little or no integration between their testing tools and their software change management solution:
  • Manual errors
  • Time-consuming turnover from testing to production
  • Too many manual procedures
• Integrated their software change management solution with their testing tools to achieve the following business objectives:
  • Speed turnover of applications to production
  • Improve ROI

Use Case

• Integrated their software change management solution with their testing tools to achieve the following technical objectives:
  • Simplify and automate test case setup
  • Reduce the number of manual errors
  • Use fewer CPU cycles

Results

• Finds the integration of their software change management solution and their testing tools solution to be very important to their development teams.
• Rates the following integrated software change management solution and testing tools capabilities in terms of how valuable they are:
  • Ease of use: extremely valuable
  • Depth of functionality: very valuable
  • Lower cost of ownership: extremely valuable
  • Ability to quickly produce quality apps: very valuable
• Achieved the following benefits from the integration of their software change management solution and their testing tools:
  • Can accomplish more testing in less time
  • Improved application performance in production

Introduction

This case study of a Global 500 energy & utilities company is based on a August 2013 survey of CA Technologies Testing Solutions and CA Endevor® Software Change Manager customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Experienced the following challenges when there was little or no integration between their testing tools and their software change management solution:
  • Manual errors
  • Time-consuming turnover from testing to production
  • Too many manual procedures
• Integrated their software change management solution with their testing tools to achieve the following business objectives:
  • Speed turnover of applications to production

Use Case

• Integrated their software change management solution with their testing tools to achieve the following technical objectives:
  • Simplify and automate test case setup
  • Reduce the number of manual errors
• Replaced the following vendors with their CA Testing Tools and/or their CA Software Change Management solution:
  • Compuware

Results

• Found automatic integration between their software change management solution and their testing tools had a very significant impact and greatly influenced the decision to purchase and/or eliminated most other competitors.
• Made improvements in the following areas by integrating their software change management solution and their testing tools:
  • Increased productivity: 50-75%
  • Reduced costs: 50-75%
  • Increased ROI: 50-75%
  • Reduced manual errors: 50-75%
  • Accelerated delivery of apps: 50-75%
• Finds the integration of their software change management solution and their testing tools solution to be very important to their development teams.
• Rates the following integrated software change management solution and testing tools capabilities in terms of how valuable they are:
  • Ease of use: extremely valuable
  • Depth of functionality: extremely valuable
  • Lower cost of ownership: extremely valuable
  • Ability to quickly produce quality apps: extremely valuable
• Achieved the following benefits from the integration of their software change management solution and their testing tools:
  • Can accomplish more testing in less time
  • Decreased errors associated with insufficient testing coverage
  • Improved application performance in production

Introduction

This case study of a Global 500 professional services company is based on a August 2013 survey of CA Technologies Testing Solutions and CA Endevor® Software Change Manager customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Experienced the following challenges when there was little or no integration between their testing tools and their software change management solution:
  • Manual errors
  • A lack of developer certainty that they were working with the right software version
  • Time-consuming turnover from testing to production
  • Too many manual procedures
• Integrated their software change management solution with their testing tools to achieve the following business objectives:
  • Free up resources for critical work
  • Speed turnover of applications to production
  • Save money
  • Improve ROI

Use Case

• Integrated their software change management solution with their testing tools to achieve the following technical objectives:
  • Spend less time managing their processors
  • Simplify and automate test case setup
  • Reduce the number of manual errors
  • Use fewer CPU cycles
  • Conserve DASD
• Replaced the following vendors with their CA Testing Tools and/or their CA Software Change Management solution:
  • Compuware

Results

• Found automatic integration between their software change management solution and their testing tools had an extremely significant impact on their decision to purchase and closed the deal.
• Made improvements in the following areas by integrating their software change management solution and their testing tools:
  • Increased productivity: 50-75%
  • Reduced costs: 50-75%
  • Increased ROI: 50-75%
  • Reduced manual errors: 50-75%
  • Accelerated delivery of applications: 50-75%
• Finds the integration of their software change management solution and their testing tools solution to be extremely important to their development teams.
• Rates the following integrated software change management solution and testing tools capabilities in terms of how valuable they are:
  • Ease of use: extremely valuable
  • Depth of functionality: extremely valuable
  • Lower cost of ownership: extremely valuable
  • Ability to quickly produce quality apps: extremely valuable
• Achieved the following benefits from the integration of their software change management solution and their testing tools:
  • Can test earlier and more often in the software development life cycle
  • Can accomplish more testing in less time
  • Decreased errors associated with insufficient testing coverage
  • Improved application performance in production

Introduction

This case study of a Global 500 insurance company is based on a August 2013 survey of CA Technologies Testing Solutions and CA Endevor® Software Change Manager customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Experienced the following challenges when there was little or no integration between their testing tools and their software change management solution:
  • Manual errors
  • A lack of developer certainty that they were working with the right software version
  • Too many manual procedures
• Integrated their software change management solution with their testing tools to achieve the following business objectives:
  • Free up resources for critical work
  • Speed turnover of applications to production
  • Save money
  • Improve ROI

Use Case

• Integrated their software change management solution with their testing tools to achieve the following technical objectives:
  • Reduce the number of manual errors
• Replaced the following vendor with their CA Testing Tools and/or their CA Software Change Management solution:
  • Compuware

Results

• Found automatic integration between their software change management solution and their testing tools had a very significant impact and greatly influenced the decision to purchase and/or eliminated most other competitors.
• Made improvements in the following areas by integrating their software change management solution and their testing tools:
  • Increased productivity: 50-75%
  • Reduced costs: 25-50%
  • Increased ROI: 25-50%
  • Reduced manual errors: 25-50%
  • Accelerated delivery of apps: 50-75%
• Finds the integration of their software change management solution and their testing tools solution to be very important to their development teams.
• Rates the following integrated software change management solution and testing tools capabilities in terms of how valuable they are:
  • Ability to quickly produce quality apps: very valuable
  • Lower cost of ownership: very valuable
  • Depth of functionality: very valuable
  • Ease of use: very valuable
• Achieved the following benefit from the integration of their software change management solution and their testing tools:
  • Can accomplish more testing in less time

Introduction

This case study of a large enterprise health care company is based on a August 2013 survey of CA Technologies Testing Solutions and CA Endevor® Software Change Manager customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Experienced the following challenges when there was little or no integration between their testing tools and their software change management solution:
  • Manual errors
  • Too many manual procedures
• Integrated their software change management solution with their testing tools to achieve the following business objective:
  • Speed turnover of applications to production

Use Case

• Integrated their software change management solution with their testing tools to achieve the following technical objectives:
  • Spend less time managing their processors
  • Simplify and automate test case setup
  • Reduce the number of manual errors
  • Conserve DASD
• Replaced the following vendors with their CA Testing Tools and/or their CA Software Change Management solution:
  • Compuware
  • Viasoft

Results

• Found automatic integration between their software change management solution and their testing tools had a very significant impact and greatly influenced the decision to purchase and/or eliminated most other competitors.
• Made improvements in the following areas by integrating their software change management solution and their testing tools:
  • Increased productivity: > 100%
  • Reduced costs: 75-100%
  • Increased ROI: > 100%
  • Reduced manual errors: > 100%
  • Accelerated delivery of apps: > 100%
• Finds the integration of their software change management solution and their testing tools solution to be extremely important to their development teams.
• Rates the following integrated software change management solution and testing tools capabilities in terms of how valuable they are:
  • Ease of use: extremely valuable
  • Depth of functionality: extremely valuable
  • Lower cost of ownership: very valuable
  • Ability to quickly produce quality apps: extremely valuable
• Achieved the following benefits from the integration of their software change management solution and their testing tools:
  • Can test earlier and/or more often in the software development life cycle
  • Can accomplish more testing in less time
  • Decreased errors associated with insufficient testing coverage
  • Improved application performance in production