TechValidate Research on CA Mainframe

Introduction

This case study of a Global 500 professional services company is based on a August 2013 survey of CA Technologies Testing Solutions and CA Endevor® Software Change Manager customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Experienced the following challenges when there was little or no integration between their testing tools and their software change management solution:
  • Manual errors
• Integrated their software change management solution with their testing tools to achieve the following business objectives:
  • Speed turnover of applications to production
  • Improve ROI

Use Case

• Integrated their software change management solution with their testing tools to achieve the following technical objectives:
  • Reduce the number of manual errors
• Replaced the following vendors with CA Testing Tools and/or their CA Software Change Management solution:
  • Compuware

Results

• Found automatic integration between their software change management solution and their testing tools had a significant impact and influenced the decision to purchase to some extent and made the solution more attractive.
• Made improvements in the following areas by integrating their software change management solution and their testing tools:
  • Increased productivity: 25-50%
  • Reduced costs: < 25%
  • Increased ROI: 50-75%
  • Reduced manual errors: 25-50%
  • Accelerated delivery of apps: 25-50%
• Rates the following integrated software change management solution and testing tools capabilities in terms of how valuable they are:
  • Ease of use: extremely valuable
  • Depth of functionality: valuable
  • Lower cost of ownership: extremely valuable
  • Ability to quickly produce quality apps: valuable
• Achieved the following benefits from the integration of their software change management solution and their testing tools:
  • Decreased errors associated with insufficient testing coverage

Introduction

This case study of a Global 500 energy & utilities company is based on a May 2013 survey of CA Technologies Testing Solutions customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Purchased CA Testing Tools for the following reasons:
  • Reduce high software costs
  • Improve integration of testing tools
  • Quickly identify reasons why applications don’t perform as expected in production

Use Case

• Using the following CA Testing Tools:
  • CA InterTest™ for CICS
  • CA InterTest™ Batch
  • CA SymDump® for CICS
  • CA SymDump® Batch
  • CA File Master™ Plus
  • CA Mainframe Application Tuner
• Applying CA Testing Tools in the following ways:
  • To debug / step through CICS programs
  • To debug / step through Batch programs
  • To prevent abends or other failures in test or production
  • To identify the root cause of a performance problem in test or production

Results

• Replaced the following vendors with CA Testing Tools:
  • Compuware
  • IBM
• Their application developers are satisfied with the ease of use of the CA Testing Tools.
• Agrees that CA Testing Tools help with delivering well-tested mainframe applications that perform as expected in production.
• Saw improvement in the following areas since implementing CA Testing Tools:
  • Reduced costs: 40%-60%
  • Improved productivity: 20%- 40%
  • Achieved a return on investment: up to 20%
• Rated the following CA Testing Tools capabilities in terms of how valuable they are to their organization:
  • Ease of use: valuable
  • Depth of functionality: valuable
  • Lower cost of ownership: valuable