TechValidate Research on CA Service Virtualization

CA Service Virtualization Case Study

Auto Trader.Com, L.L.C.


This case study of, L.L.C. is based on an August 2016 survey of CA Service Virtualization customers by TechValidate, a 3rd-party research service.

“We evaluated HP prior to choosing CA Service Virtualization. CA Service Virtualization has allowed us to stand up multiple test environments that were previously cost-prohibitive due to licensing and other related costs. We are also now able to perform a series of negative tests on our services that are impossible to recreate in a live system.”

“CA Service Virtualization helps our organization improve the quality of our applications and reduced the time it takes to get those applications to market.”


The business challenges that led the profiled company to evaluate and ultimately select CA Service Virtualization:

  • Experienced the following challenges before switching to CA Service Virtualization:
    • Difficultly setting up and long wait times when creating testing environments
    • An inability to develop/test in parallel while teams work on same project
    • An inability to access critical applications or dependent environments to develop/test against
    • An inability or high cost to access 3rd party systems

Use Case

The key features and functionalities of CA Service Virtualization that the surveyed company uses:

  • Evaluated HP prior to selecting CA Service Virtualization.


The surveyed company achieved the following results with CA Service Virtualization:

  • Addressed the following application development / testing challenges with CA Service Virtualization:
    • Waiting for unavailable systems
    • Paying for 3rd party services in dev/test
    • Defects getting into production causing customer complaints
  • Most important CA Service Virtualization capabilities to the organization:
    • Virtualizing unavailable systems / 3rd Party systems
    • The ability to develop and test in parallel without dependencies or constraints
    • Reducing infrastructure requirements or 3rd party costs
    • Testing negative scenarios
  • Rates CA Service Virtualization’s features and customer/analyst validation when compared to the competition:
    • ease of use: highly superior
    • advanced features / protocol coverage: highly superior
    • scalability: highly superior
    • analyst reviews / rankings: significantly superior
    • customer references: significantly superior
  • Improved the following with CA Service Virtualization:
    • improved their delivery speed (less rework): 15%-34%
    • improved their quality (customer satisfaction, Exp, Brand): 0%-14%
    • reduced costs (TCO, ROI): > 75%
    • reduced risk (compliance, Biz): 35%-49%
    • improved growth (Innov, New Prod, M&A): 0%-14%
  • Experienced the following benefits as a result of adopting CA Service Virtualization:
    • Improved the quality of the applications their organization delivers
    • Can develop better applications faster

About This Data

This data was sourced directly from verified users of CA Service Virtualization by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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