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TechValidate Research on CA Service Virtualization

These pages present data that TechValidate has sourced via direct research with verified customers and users of CA Service Virtualization. TechValidate stands behind the authenticity of all published data. Learn more »



182 Customers Surveyed

1,485 Data Points Collected

132 Published TechFacts

12 Published Charts

27 Published Case Studies



Selected Research Highlights


CA Technologies Service Virtualization Case Study

Large Enterprise Financial Services Company

Introduction

This case study of a large enterprise financial services company is based on an October 2015 survey of CA Technologies Service Virtualization customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA Service Virtualization is the one of the finest solutions available in the market which helped in minimizing dev/test cost, improving productivity, and delivering better quality software and services to us and to our end users.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Technologies Service Virtualization:

  • Invested in CA Service Virtualization to solve the fact that we were facing all issues mentioned except the last one.

Use Case

The key features and functionalities of CA Technologies Service Virtualization that the surveyed company uses:

  • Systems that utilized CA Service Virtualization to virtualize constraints:
    • Applications
    • Mainframe
    • Web services
    • Third party applications / services
  • Have implemented:
    • CA Application Test
    • CA Service Virtualization
    • CA Service Virtualization for Performance
    • CA Service Virtualization for Development
    • CA Continuous Application Insight
  • CA Service Virtualization resides in:
    • Development
    • Performance
    • QA

Results

The surveyed company achieved the following results with CA Technologies Service Virtualization:

  • Realized ensured application quality early in the lifecycle – before defects slip into production from their investment in CA Service Virtualization.
  • Rated their satisfaction with the following aspects of CA Virtualization products:
    • Ease of use and management: very satisfied
    • Scalability and performance: satisfied
    • Depth of functionality: satisfied
    • Data and transport protocols: very satisfied
    • Return on investment: satisfied
  • Rated their improvement with the following areas with CA Service Virtualization:
    • Found defects earlier in SDLC: up to 19%
    • Improved available infrastructure: 40%-59%
    • Improved time to market: 20%-39%
    • Improved test converage: 40%-59%
    • Reduced costs: up to 19%
  • Reduced development/testing costs by up to 19% with CA Service Virtualization.
  • Chose CA Service Virtualization over:
    • IBM / GreenHat
    • HP Service Virtualization
    • Parasoft

Key Challenges Addressed by CA Service Virtualization

What key challenges would you be able to solve with the CA Service Virtualization?

Frequent test cycle delays due to unavailable dependent systems
53%
Unavailable back-end systems for end-to-end testing
59%
Lack of environments for performance testing
59%
Data setup delays
47%
Lack of stable environments and test data issues
71%
Lack of comprehensive test environments
53%

CA Service Virtualization Case Study

Payoneer improves application delivery speed and quality by over 35%

Introduction

This case study of Payoneer is based on an August 2016 survey of CA Service Virtualization customers by TechValidate, a 3rd-party research service.

“We evaluated HP, Smartbear, and Parasoft before we selected CA. CA Service Virtualization has reduced the cost of using external providers and has made the tests done by QA more reliable and extensive.”

“CA Service Virtualization helps our organization improve the quality of our applications and reduces the time it takes to get those applications to market.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Service Virtualization:

  • Experienced the following challenges before switching to CA Service Virtualization:
    • Difficulty setting up and long wait times when creating testing environments
    • An inability to develop / test in parallel while teams work on the same project
    • An inability or high cost to access 3rd party systems

Use Case

The key feature and functionality of CA Service Virtualization that the surveyed company uses:

  • Evaluated HP prior to selecting CA Service Virtualization.

Results

The surveyed company achieved the following results with CA Service Virtualization:

  • Addressed the following application development / testing challenges with CA Service Virtualization:
    • Waiting for unavailable systems
    • Paying for 3rd party services in dev/test
    • Slower delivery schedules because they are not agile enough in their testing
  • Most important CA Service Virtualization capabilities to the organization:
    • Virtualizing unavailable systems / 3rd Party systems
    • Dramatically improving getting new software to market
    • The ability to develop and test in parallel without dependencies or constraints
    • Reducing infrastructure requirements or 3rd party costs
    • Broad / deep out-of-the-box protocol support
    • Testing negative scenarios
  • Rates CA Service Virtualization’s features and customer/analyst validation when compared to the competition:
    • Ease of use: not superior
    • Advanced features / protocol coverage: highly superior
    • Scalability: highly superior
    • Analyst reviews / rankings: superior
    • Customer references: highly superior
  • Improved the following with CA Service Virtualization:
    • Improved their delivery speed (less rework): 35%-49%
    • Improved their quality (customer satisfaction, Exp, Brand): 35%-49%
    • Reduced costs (TCO, ROI): 50%-75%
    • Reduced risk (compliance, Biz): 15%-34%
    • Improved growth (Innov, New Prod, M&A): 35%-49%
  • Experienced the following benefits as a result of adopting CA Service Virtualization:
    • Can fix application defects sooner and faster
    • Can develop better applications faster
    • Increased their test coverage, enabling them to test sooner

CA Service Virtualization Customer Fact

A large enterprise financial services company improved their quality by greater than 75% with CA Service Virtualization.

CA Service Virtualization helps Overcome DevTest Challenges

What was the main challenge you were facing when you invested in CA Service Virtualization?

Unavailable back-end systems for end-to-end testing
32%
Lack of stable environments and test data issues
25%
Lack of comprehensive test environments
14%
Frequent test cycle delays due to unavailable dependent systems
11%
Lack of environments for performance testing
11%
Data setup delays
4%
Other
4%

CA Service Virtualization for App Development

61% of surveyed IT organizations utilized CA Service Virtualization to virtualize constraints in applications.



More to Explore



About CA Service Virtualization

CA Service Virtualization simulates unavailable systems across the software development lifecycle (SDLC), allowing developers, testers, integration, and performance teams to work in parallel for faster delivery and higher application quality and reliability.

CA Service Virtualization Website   CA Technologies Website