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TechValidate Research on CA Service Virtualization

These pages present data that TechValidate has sourced via direct research with verified customers and users of CA Service Virtualization. TechValidate stands behind the authenticity of all published data. Learn more »



182 Customers Surveyed

1,485 Data Points Collected

133 Published TechFacts

12 Published Charts

27 Published Case Studies



Selected Research Highlights


CA Service Virtualization Deep Functionality

93% of surveyed are satisfied (or higher) with the depth of functionality of CA Service Virtualization.

93%

CA Technologies Service Virtualization Case Study

Large Enterprise Financial Services Company

Introduction

This case study of a large enterprise financial services company is based on an October 2015 survey of CA Technologies Service Virtualization customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA Service Virtualization is the one of the finest solutions available in the market which helped in minimizing dev/test cost, improving productivity, and delivering better quality software and services to us and to our end users.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Technologies Service Virtualization:

  • Invested in CA Service Virtualization to solve the fact that we were facing all issues mentioned except the last one.

Use Case

The key features and functionalities of CA Technologies Service Virtualization that the surveyed company uses:

  • Systems that utilized CA Service Virtualization to virtualize constraints:
    • Applications
    • Mainframe
    • Web services
    • Third party applications / services
  • Have implemented:
    • CA Application Test
    • CA Service Virtualization
    • CA Service Virtualization for Performance
    • CA Service Virtualization for Development
    • CA Continuous Application Insight
  • CA Service Virtualization resides in:
    • Development
    • Performance
    • QA

Results

The surveyed company achieved the following results with CA Technologies Service Virtualization:

  • Realized ensured application quality early in the lifecycle – before defects slip into production from their investment in CA Service Virtualization.
  • Rated their satisfaction with the following aspects of CA Virtualization products:
    • Ease of use and management: very satisfied
    • Scalability and performance: satisfied
    • Depth of functionality: satisfied
    • Data and transport protocols: very satisfied
    • Return on investment: satisfied
  • Rated their improvement with the following areas with CA Service Virtualization:
    • Found defects earlier in SDLC: up to 19%
    • Improved available infrastructure: 40%-59%
    • Improved time to market: 20%-39%
    • Improved test converage: 40%-59%
    • Reduced costs: up to 19%
  • Reduced development/testing costs by up to 19% with CA Service Virtualization.
  • Chose CA Service Virtualization over:
    • IBM / GreenHat
    • HP Service Virtualization
    • Parasoft

CA Service Virtualization Case Study

Global 500 banking company relies on CA Service Virtualization for the “largest and critical applications of the organization”

Introduction

This case study of a global 500 banking company is based on an August 2016 survey of CA Service Virtualization customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Our organization has been using CA Service Virtualization for the last four years. Now it is an essential part of the SDLC and stress test programs for the largest and most critical applications within our organization.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Service Virtualization:

  • Experienced the following challenges before switching to CA Service Virtualization:
    • Difficulty setting up and long wait times when creating testing environments
    • An inability to access critical applications or dependent environments to develop / test against
    • An inability to reproduce performance like environments / situations when testing

Use Case

The key features and functionalities of CA Service Virtualization that the surveyed company uses:

  • Most important CA Service Virtualization capabilities to the organization:
    • Virtualizing unavailable systems / 3rd Party systems
    • The ability to develop and test in parallel without dependencies or constraints
    • Reducing infrastructure requirements or 3rd party costs
    • Shift-left testing to find defects earlier

Results

The surveyed company achieved the following results with CA Service Virtualization:

  • Addressed the following application development / testing challenges with CA Service Virtualization:
    • Waiting for unavailable systems
    • Defects getting into production causing customer complaints
    • We use back-end service virtualization for middleware stress testing.
  • Rates CA Service Virtualization’s features and customer/analyst validation when compared to the competition:
    • Ease of use: significantly superior
    • Advanced features / protocol coverage: highly superior
    • Scalability: highly superior
    • Analyst reviews / rankings: significantly superior
    • Customer references: significantly superior
  • Improved the following with CA Service Virtualization:
    • Improved delivery speed: 50%-75%
    • Improved quality: 50%-75%
    • Reduced costs: 15%-34%
    • Reduced risk: 50%-75%
    • Improved growth: 35%-49%
  • Experienced the following benefits as a result of adopting CA Service Virtualization:
    • Improved the quality of the applications their organization delivers
    • Can fix application defects sooner and faster
    • Increased test coverage, enabling them to test sooner

CA Service Virtualization Top Benefits

What was the most prominent benefit you have realized from your investment in CA Service Virtualization?

Eliminated time-consuming roadblocks and dependencies in the software development lifecycle
36%
Increased agility and speed by enabling parallel development and testing
25%
Ensured application quality early in the lifecycle – before defects slip into production
14%
Lowered infrastructure and pay-per-use service costs
11%
Accelerated time to market for new applications to meet business needs
7%
Reduced the costs and complexity of data and scenario management
4%
Other
4%

CA Service Virtualization User Adoption

Do you feel the usability features added to CA Service Virtualization will increase user adoption in your organization?

Yes: 80%
No: 20%

CA Service Virtualization Customer Fact

Better Quality with CA Service Virtualization

Kaiser Permanente improved their quality (customer satisfaction, Exp, Brand) by 50%-75% with CA Service Virtualization.



More to Explore



About CA Service Virtualization

CA Service Virtualization simulates unavailable systems across the software development lifecycle (SDLC), allowing developers, testers, integration, and performance teams to work in parallel for faster delivery and higher application quality and reliability.

CA Service Virtualization Website   CA Technologies Website