TechValidate Research on CA Service Virtualization

These pages present data that TechValidate has sourced via direct research with verified customers and users of CA Service Virtualization. TechValidate stands behind the authenticity of all published data. Learn more »



206 Customers Surveyed

1,602 Data Points Collected

139 Published TechFacts

12 Published Charts

27 Published Case Studies



Selected Research Highlights


CA Service Virtualization Case Study

Ciber, Inc. uses CA Service Virtualization to improve quality by up to 75%

Introduction

This case study of Ciber, Inc. is based on an August 2016 survey of CA Service Virtualization customers by TechValidate, a 3rd-party research service.

“We evaluated HP, but selected CA Service Virtualization and it has improved the quality of our applications and reduced the time it takes to get those applications to market.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Service Virtualization:

  • Experienced the following challenges before switching to CA Service Virtualization:
    • Inconsistent or poor app quality / end-user-experience
    • Difficulty setting up and long wait times when creating testing environments
    • An inability to develop/test in parallel while teams work on the same project
    • An inability to access critical applications or dependent environments to develop/test against
    • An inability to reproduce performance like environments/situations when testing
    • An inability or high cost to access 3rd party systems

Use Case

The key features and functionalities of CA Service Virtualization that the surveyed company uses:

  • Evaluated HP prior to selecting CA Service Virtualization.
  • Used HP prior to switching to CA Service Virtualization.

Results

The surveyed company achieved the following results with CA Service Virtualization:

  • Addressed the following application development / testing challenges with CA Service Virtualization:
    • Waiting for unavailable systems
    • Paying for 3rd party services in dev/test
    • Slower delivery schedules because they are not agile enough in their testing
    • Defects getting into production causing customer complaints
  • Most important CA Service Virtualization capabilities to the organization:
    • The ability to proactively provide better customer experience
    • Virtualizing unavailable systems / 3rd Party systems
    • Dramatically improving getting new software to market
    • The ability to develop and test in parallel without dependencies or constraints
    • Reducing infrastructure requirements or 3rd party costs
    • Shift-left testing to find defects earlier
    • Broad / deep out-of-the-box protocol support
    • Testing negative scenarios
  • Rates CA Service Virtualization’s features and customer/analyst validation when compared to the competition:
    • Ease of use: highly superior
    • Advanced features / protocol coverage: highly superior
    • Scalability: significantly superior
    • Analyst reviews / rankings: highly superior
    • Customer references: significantly superior
  • Improved the following with CA Service Virtualization:
    • Improved their delivery speed (less rework): 35%-49%
    • Improved their quality (customer satisfaction, Exp, Brand): 50%-75%
    • Reduced costs (TCO, ROI): 50%-75%
    • Reduced risk (compliance, Biz): 50%-75%
    • Improved growth (Innov, New Prod, M&A): 50%-75%
  • Experienced the following benefits as a result of adopting CA Service Virtualization:
    • Improved the quality of the applications their organization delivers
    • Can fix application defects sooner and faster
    • Can develop better applications faster
    • Increased their test coverage, enabling them to test sooner
    • Can defer investments in testing environments

CA Service Virtualization Customer Research

Solving Dev/Test Problems

Which of these challenges does CA Service Virtualization help you address when developing or testing applications?

Waiting for unavailable systems
86%
Not agile enough in my testing/slowing down delivery schedule
53%
Paying for 3rd party services in dev/test
48%
Defects getting into production causing customer complaints
31%

CA Service Virtualization Case Study

Auto Trader.Com, L.L.C.

Introduction

This case study of AutoTrader.com, L.L.C. is based on an August 2016 survey of CA Service Virtualization customers by TechValidate, a 3rd-party research service.

“We evaluated HP prior to choosing CA Service Virtualization. CA Service Virtualization has allowed us to stand up multiple test environments that were previously cost-prohibitive due to licensing and other related costs. We are also now able to perform a series of negative tests on our services that are impossible to recreate in a live system.”

“CA Service Virtualization helps our organization improve the quality of our applications and reduced the time it takes to get those applications to market.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Service Virtualization:

  • Experienced the following challenges before switching to CA Service Virtualization:
    • Difficultly setting up and long wait times when creating testing environments
    • An inability to develop/test in parallel while teams work on same project
    • An inability to access critical applications or dependent environments to develop/test against
    • An inability or high cost to access 3rd party systems

Use Case

The key features and functionalities of CA Service Virtualization that the surveyed company uses:

  • Evaluated HP prior to selecting CA Service Virtualization.

Results

The surveyed company achieved the following results with CA Service Virtualization:

  • Addressed the following application development / testing challenges with CA Service Virtualization:
    • Waiting for unavailable systems
    • Paying for 3rd party services in dev/test
    • Defects getting into production causing customer complaints
  • Most important CA Service Virtualization capabilities to the organization:
    • Virtualizing unavailable systems / 3rd Party systems
    • The ability to develop and test in parallel without dependencies or constraints
    • Reducing infrastructure requirements or 3rd party costs
    • Testing negative scenarios
  • Rates CA Service Virtualization’s features and customer/analyst validation when compared to the competition:
    • ease of use: highly superior
    • advanced features / protocol coverage: highly superior
    • scalability: highly superior
    • analyst reviews / rankings: significantly superior
    • customer references: significantly superior
  • Improved the following with CA Service Virtualization:
    • improved their delivery speed (less rework): 15%-34%
    • improved their quality (customer satisfaction, Exp, Brand): 0%-14%
    • reduced costs (TCO, ROI): > 75%
    • reduced risk (compliance, Biz): 35%-49%
    • improved growth (Innov, New Prod, M&A): 0%-14%
  • Experienced the following benefits as a result of adopting CA Service Virtualization:
    • Improved the quality of the applications their organization delivers
    • Can develop better applications faster

What are the most exciting features on the Service Virtualization release?

The mobile features.

Richard Green, IT Architect, A&I Solutions, Inc.

CA Service Virtualization Customer Testimonial

CA Service Virtualization makes it easy to test with its easy to use features.

Saumya Pandey, Engineer, Wipro Technologies

CA Service Virtualization helps Overcome DevTest Challenges

What was the main challenge you were facing when you invested in CA Service Virtualization?

Unavailable back-end systems for end-to-end testing
32%
Lack of stable environments and test data issues
25%
Lack of comprehensive test environments
14%
Lack of environments for performance testing
11%
Frequent test cycle delays due to unavailable dependent systems
11%
Data setup delays
4%
Other
4%


More to Explore



About CA Service Virtualization

CA Service Virtualization simulates unavailable systems across the software development lifecycle (SDLC), allowing developers, testers, integration, and performance teams to work in parallel for faster delivery and higher application quality and reliability.

CA Service Virtualization Website   CA Technologies Website