TechValidate Research on CA Service Virtualization

These pages present data that TechValidate has sourced via direct research with verified customers and users of CA Service Virtualization. TechValidate stands behind the authenticity of all published data. Learn more »



206 Customers Surveyed

1,602 Data Points Collected

139 Published TechFacts

12 Published Charts

27 Published Case Studies



Selected Research Highlights


Key Challenges Addressed by CA Service Virtualization

What key challenges would you be able to solve with the CA Service Virtualization?

Frequent test cycle delays due to unavailable dependent systems
53%
Unavailable back-end systems for end-to-end testing
59%
Lack of environments for performance testing
59%
Data setup delays
47%
Lack of stable environments and test data issues
71%
Lack of comprehensive test environments
53%

CA Service Virtualization for Mainframe

32% of surveyed IT organizations utilized CA Service Virtualization to virtualize constraints in mainframe.

32%

CA Service Virtualization Customer Research

Overcoming Challenges
with CA Service Virtualization

Which of these challenges does CA Service Virtualization help you address when developing or testing applications?

Waiting for unavailable systems
86%
Not agile enough in my testing/slowing down delivery schedule
53%
Paying for 3rd party services in dev/test
48%
Defects getting into production causing customer complaints
31%
Other
7%

CA Service Virtualization Case Study

Global 500 Retail Company

Introduction

This case study of a global 500 retail company is based on an August 2016 survey of CA Service Virtualization customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA Service Virtualization eliminates downtime of target systems which helps to do parallel development and more.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Service Virtualization:

  • Experienced the following challenges before switching to CA Service Virtualization:
    • Inconsistent or poor app quality / end-user-experience
    • Difficultly setting up and long wait times when creating testing environments
    • An inability to develop/test in parallel while teams work on same project
    • An inability to access critical applications or dependent environments to develop / test against
    • An inability or high cost to access 3rd party systems

Use Case

The key features and functionalities of CA Service Virtualization that the surveyed company uses:

  • Evaluated Parasoft prior to selecting CA Service Virtualization.
  • Used Parasoft prior to switching to CA Service Virtualization.

Results

The surveyed company achieved the following results with CA Service Virtualization:

  • Addressed the following application development / testing challenges with CA Service Virtualization:
    • Waiting for unavailable systems
    • Paying for 3rd party services in dev/test
    • Slower delivery schedules because they are not agile enough in their testing
    • Defects getting into production causing customer complaints
    • 24/7 Availability
  • Most important CA Service Virtualization capabilities to the organization:
    • The ability to proactively provide better customer experience
    • Virtualizing unavailable systems / 3rd Party systems
    • Dramatically improving getting new software to market
    • The ability to develop and test in parallel without dependencies or constraints
    • Reducing infrastructure requirements or 3rd party costs
    • Shifting-left testing to find defects earlier
    • Broad / deep out-of-the-box protocol support
    • Testing negative scenarios
  • Rates CA Service Virtualization’s features and customer/analyst validation when compared to the competition:
    • Ease of use: superior
    • Advanced features / protocol coverage: superior
    • Scalability: superior
    • Analyst reviews / rankings: superior
    • Customer references: superior
  • Improved the following with CA Service Virtualization:
    • Improved their delivery speed (less rework): 50%-75%
    • Improved their quality (customer satisfaction, Exp, Brand): 35%-49%
    • Reduced costs (TCO, ROI): 50%-75%
    • Reduced risk (compliance, Biz): 50%-75%
    • Improved growth (Innov, New Prod, M&A): 50%-75%
  • Experienced the following benefits as a result of adopting CA Service Virtualization:
    • Improved the quality of the applications their organization delivers
    • Can fix application defects sooner and faster
    • Can develop better applications faster
    • Increased their test coverage, enabling them to test sooner
    • Can differ investments in testing environments

CA Service Virtualization Case Study

Capgemini selects CA Service Virtualization over IBM Rational, and achieves improved application delivery speed of over 75%

Introduction

This case study of Capgemini is based on an August 2016 survey of CA Service Virtualization customers by TechValidate, a 3rd-party research service.

“CA service virtualization is the best tool for quality, and it reduced the time it takes to get our applications into market.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select CA Service Virtualization:

  • Experienced the following challenges before switching to CA Service Virtualization:
    • Difficultly setting up and long wait times when creating testing environments
    • An inability to develop/test in parallel while teams work on same project
    • An inability to access critical applications or dependent environments to develop/test against
    • An inability to reproduce performance like environments/situations when testing
    • An inability or high cost to access 3rd party systems

Use Case

“We were selected for doing a POC by a prestigious client. At that time we had chosen IBM for doing the POC activity, but it wasn’t supported. Shortly after, we successfully completed the POC using CA Service Virtualization. This is the best example for showcasing how CA Service Virtualization is the best tool for quality and reducing the time it takes to get to market”

The key features and functionalities of CA Service Virtualization that the surveyed company uses:

  • Evaluated IBM prior to selecting CA Service Virtualization.
  • Used Parasoft prior to switching to CA Service Virtualization.

Results

The surveyed company achieved the following results with CA Service Virtualization:

  • Addressed the following application development / testing challenges with CA Service Virtualization:
    • Waiting for unavailable systems
    • Paying for 3rd party services in dev/test
    • Slower delivery schedules because they are not agile enough in their testing
    • Defects getting into production causing customer complaints
    • stubs for Pnv was also a excellent feature
  • Most important CA Service Virtualization capabilities to the organization:
    • The ability to proactively provide better customer experience
    • Virtualizing unavailable systems / 3rd Party systems
    • Dramatically improving getting new software to market
    • The ability to develop and test in parallel without dependencies or constraints
    • Reducing infrastructure requirements or 3rd party costs
    • Shifting-left testing to find defects earlier
    • Broad / deep out-of-the-box protocol support
    • Testing negative scenarios
  • Rates CA Service Virtualization’s features and customer/analyst validation when compared to the competition:
    • ease of use: significantly superior
    • advanced features / protocol coverage: significantly superior
    • scalability: significantly superior
    • analyst reviews / rankings: significantly superior
    • customer references: significantly superior
  • Improved the following with CA Service Virtualization:
    • improved their delivery speed: > 75%
    • improved their quality: > 75%
    • reduced costs: > 75%
    • reduced risk: > 75%
    • improved growth (Innov, New Prod, M&A): > 75%
  • Experienced the following benefits as a result of adopting CA Service Virtualization:
    • Improved the quality of the applications their organization delivers
    • Can fix application defects sooner and faster
    • Can develop better applications faster
    • Increased their test coverage, enabling them to test sooner
    • Can differ investments in testing environments

71% of surveyed IT organizations had a lack of stable environments and test data issues prior to investing in CA Service Virtualization.



More to Explore



About CA Service Virtualization

CA Service Virtualization simulates unavailable systems across the software development lifecycle (SDLC), allowing developers, testers, integration, and performance teams to work in parallel for faster delivery and higher application quality and reliability.

CA Service Virtualization Website   CA Technologies Website