TechValidate Research on CA Service Management

146 TechFacts – Page 1 of 5


52% of surveyed IT organizations believe their ITSM solution somewhat effective to facilitate teamwork amongst Analysts and other resources necessary in resolving issues/tickets.

52%

65% of surveyed IT organizations believe teamwork (working with other Analysts, IT experts, peers) for Analysts when resolving issues is very important.

65%

IT Knowledge materials for Employees

60% of surveyed IT organizations believe that the knowledge materials made available to employees are written by IT for IT.

97% of surveyed IT organizations agree that maturing their ITSM program is a desired outcome.

97%

A large enterprise banking company manages over 10,000 assets with CA IT Asset Manager.

A large enterprise banking company realized very signifcant savings in asset expenditures with CA IT Asset Manager.

Large Enterprises Adopt CA IT Asset Manager to Solve Multiple Business Problems

A large enterprise banking company purchased CA IT Asset Manager to reduce overspending on hardware assets, reduce overspending on software licenses, manage software compliance, and improve visibility into asset utilization.

A Global 500 health care company realized extremely significant savings in asset expenditures with CA IT Asset Manager.

Global Heathcare Company Adopts CA IT Asset Manager to Solve Multiple Business Problems

A Global 500 health care company purchased CA IT Asset Manager to reduce overspending on software licenses, manage software compliance, and manage assets throughout their lifecycle.

A Global 500 health care company manages over 10,000 assets with CA IT Asset Manager.

CA IT Asset Manager enabled us to improve compliance and asset reallocation, and help us to better retire old assets.

Procurement Manager, Global 500 Health Care Company

A medium enterprise financial services company realized significant savings in asset expenditures with CA IT Asset Manager.

A medium enterprise financial services company purchased CA IT Asset Manager to reduce overspending on software licenses and manage asset sprawl.

[CA Technologies creates] good products!

Peter Chiang, IT Manager, Allstate Insurance of CA

CA IT Asset Manager TechFact

Allstate Insurance of CA saves 100-150 hours per month managing assets across their lifecycle with CA IT Asset Manager.

Allstate Insurance of CA achieved return on their investment in CA IT Asset Manager in 3 – 6 months.

Allstate Insurance of CA realized extremely significant savings in asset expenditures with CA IT Asset Manager.

Allstate Insurance of CA purchased CA IT Asset Manager to reduce overspending on hardware assets.

Allstate Insurance of CA manages 1000-4999 assets with CA IT Asset Manager.

Discovery Holdings achieved return on their investment in CA IT Asset Manager in 6 – 9 months.

Discovery Holdings manages 5000-9999 assets with CA IT Asset Manager.

Discovery Holdings realized very significant savings in asset expenditures with CA IT Asset Manager.

Discovery Holdings purchased CA IT Asset Manager to reduce overspending on hardware assets, improve visibility into asset utilization, and manage assets throughout their lifecycle.

A large enterprise telecommunications services company manages > 10,000 assets with CA IT Asset Manager.

A large enterprise telecommunications services company used spreadsheets and a home grown application to manage assets before deployment of CA IT Asset Manager.

Large Enterprises Adopt CA IT Asset Manager to Solve Multiple Business Problems

A large enterprise telecommunications services company purchased CA IT Asset Manager to manage asset sprawl, manage software compliance, improve visibility into asset utilization, and managing assets during incident process.

A large enterprise retail company purchased CA IT Asset Manager to manage assets throughout their lifecycle.

A small business banking company manages 100-499 assets with CA IT Asset Manager.

Banking Company Adopts CA IT Asset Manager to Solve Multiple Business Problems

A small business banking company purchased CA IT Asset Manager to manage asset sprawl, manage software compliance, and manage assets throughout their lifecycle.

Banking Company Achieves Rapid ROI with CA IT Asset Manager

A small business banking company achieved return on their investment in CA IT Asset Manager in 3 – 6 months.




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