TechValidate Research on CA Service Management

Case Study: Global 500 Health Care Company


This case study of a Global 500 health care company is based on a November 2013 survey of CA IT Asset Manager customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“[CA IT Asset Manager enabled us to improve] compliance and asset reallocation, and [helped with the] termination of old assets.”


  • Purchased CA IT Asset Manager to solve the following business problems:
    • Reduce overspending on software licenses
    • Manage software compliance
    • Manage assets throughout their lifecycle

Use Case

  • Used the following tools to manage assets before deployment of CA IT Asset Manager:
    • Spreadsheets
  • Has over 10,000 employees in their organization.
  • Using or planning to use the following CA IT Asset Manager tools:
    • license management: implemented
    • contract management: implemented
    • software asset management: implemented
  • Manages over 10,000 assets with CA IT Asset Manager.


  • Realized extremely significant savings in asset expenditures with CA IT Asset Manager.
  • Rated how much CA enabled them to do the following:
    • improve asset lifecycle management: very strongly agree
  • Achieved return on investment in CA Asset Manager in > 1 year.

About This Data

This data was sourced directly from verified users of CA Service Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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