TechValidate Market Research Commissioned by CA Technologies

23 TechFacts


TechValidate Market Research

AIOps Reduces Costly Downtime

Avoid costly downtime and improve customer satisfaction.

Managing Director, Infrastructure, Medium Enterprise Financial Services Company

TechValidate Market Research

AIOps Enhances IT Ops

AIOps platforms can utilize big data, machine learning and other advanced analytics technologies to, directly and indirectly, enhance IT operations like monitoring, automation, and service desk functions.

Director IT, Medium Enterprise Banking Company

TechValidate Market Research

AIOps Delivers Actionable Insights for Financial Services

91% of Banking and Financial Services IT organizations agreed with the following statement:

“AIOps solutions that deliver actionable insights will help automate and enhance overall IT Operations functions.”

TechValidate Market Research

Proactively Solving Issues with AIOps

The biggest benefits of AIOps are increasing active monitoring, improving end-user experience and pro-actively solving issues.

Solution Architect, Medium Enterprise Computer Software Company

TechValidate Market Research

Integration of Live and Historical Data is Key

The most important benefit of AIOps for our organization is the integration of live and historical data into actionable improvements.

Director IT, Medium Enterprise Industrial Manufacturing Company

TechValidate Market Research

Correlating Alerts in a Complex Environment

We can correlate alerts from many tools and keep up with a complex environment in the face of a ton of retirements.

Process Supervisor, State & Local Government

TechValidate Market Research

97% of IT organizations agreed that “AIOps solutions that deliver actionable insights will help automate and enhance overall IT Operations functions.”

97%
TechValidate Market Research

90% Agree AIOps is Very Important

90% of surveyed IT organizations agree that AIOps is very important for the future of IT Ops.

90%
TechValidate Market Research

Too Many Monitoring Tools

72% of surveyed IT organizations are currently using up to 9 disparate IT monitoring tools.

72%
TechValidate Market Research

AIOps shapes the future of IT Ops

97% of IT organizations agreed that AIOps solutions that deliver actionable insights will help automate and enhance overall IT Operations functions.

TechValidate Market Research

90% of surveyed IT organizations agree that AIOps is very important for the future of IT Ops.

90%
TechValidate Market Research

91% of surveyed IT organizations report that AlOps’ ability to increase automation is very important.

91%
TechValidate Market Research

AIOps will lower costs, increase productivity and get the product to customers faster.

VP of IT, Medium Enterprise Health Care Company

TechValidate Market Research

AIOps means fewer mistakes and less downtime.

Technical Specialist Manager, Large Enterprise Financial Services Company

TechValidate Market Research

AIOPS will enable wider data collection; good cost savings; and improve overall ROI.

Network Administrator, Medium Enterprise Industrial Manufacturing Company

TechValidate Market Research

AIOps will help us tremendously with customer retention and satisfaction, and mostly adapt to changing technologies.

Director IT, Medium Enterprise Financial Services Company

TechValidate Market Research

AIOps would allow us to have one interface and decision making platform to sort through all the alerts and avoid missed connections between disparate systems that would have been missed if they were having to be dealt with by people interpreting everything.

Network Administrator, Educational Institution

TechValidate Market Research

AIOps will enable our organization to excel and do better.

Director IT, Large Enterprise Retail Company

TechValidate Market Research

AIOps will enable faster issue detection, will allow for less downtime and make our customers happier.

Site Reliability Engineer, Medium Enterprise Computer Software Company

TechValidate Market Research

Root cause analysis is a very labor intensive process and leads to some false starts. Predictive insight is only possible on a limited scale. AIOps should improve both drastically.

Director IT, Educational Institution

TechValidate Market Research

We’re going through a phase of simplification, automation, and cost-cutting; AIOps helps with all three.

Director IT, Large Enterprise Insurance Company

TechValidate Market Research

It’s definitely a thing!

In the next 12 months, 83% of organizations surveyed plan to invest in Business Agility software products/services.

TechValidate Market Research

Most companies are working towards some type of agility.

Only 6% of those surveyed defined their business as not very agile; they’re still using waterfall planning & development processes.

6%



More Market Research Commissioned by CA Technologies