TechValidate Research on CA Infrastructure Management

834 TechFacts – Page 26 of 28


Telefonica Aligns IT priorities to Business Goals

Telefonica increased customer/user satisfaction and loyalty and better aligned their infrastructure management priorities and resources with business goals with CA Network Flow Analysis.

Up to 150% ROI Achieved With CA Network Flow Analysis

A large enterprise computer services company achieved a 100% – 150% return on investment with CA Network Flow Analysis.

Target Corporation Experienced Benefits from CA Network Flow Analysis

Target Corporation increased IT staff productivity, reduced infrastructure investment costs, and positively impacted revenue with CA Network Flow Analysis.

CA Unified Communications Monitor Significantly Improves Quality of UC Services

73% of IT organizations agreed with the following statement:

“CA Unified Communications Monitor has enabled us to significantly improve the quality of our UC services.”

73%

CA Unified Communications Monitor Customers Improve Productivity of their IT Staff

75% of surveyed IT organizations increased the productivity of their IT staff by 10% to 24% or more with CA Unified Communications Monitor.

CA Unified Communications Monitor Customer Improves Quality of UC Services

A Network Administrator of a large enterprise aerospace & defense company has agreed with this statement:

“CA Unified Communications Monitor has enabled us to significantly improve the quality of our UC services.”

CA SOI allows our executive team to understand when business critical systems are at risk of underperforming.

IT Director, Large Enterprise Transportation Services Company

Differentiated Functionality

52% of surveyed IT organizations rated CA Unified Communications Monitor’s depth of monitoring/management functionality, such as the ability to drill into detailed call metrics, as differentiated from competitive products.

52%

Maintain Voice Service Quality

CA UC Monitor has helped us to quickly troubleshoot any quality issue reports we receive from our remote sites.

Network Administrator, Large Enterprise Aerospace & Defense Company

How has UC Monitor contributed to your success as an organization?

[We] gained visibility [with CA UC Monitor].

Stephan Paulisch, Chief Technology Officer, Intelligent Communication Software

Address Problems Before User Impact

We find problems proactively with CA UC Monitor, before customers see them.

IT Systems Analyst, Non Profit

Insight into your Voice Systems Performance

CA UC Monitor provides us another means of analyzing the performance of our voice systems.

IT Systems Analyst, Large Enterprise Media & Entertainment Company

Consolidate your Voice and Data

CA Unified Communications Monitor has enabled us to see problems quicker. Having UC Monitor integrated with Network Performance Center has helped consolidate Voice and Data.

Engineer, Fortune 500 Health Care Company

Understand your Service Quality

[Unified Communications Monitor] has given good reports in terms of VoIP monitoring.

Manpreet Singh Sohal, IT Specialist, HCL

CA Unified Communications Monitor Delivers

Implementation of CA Unified Communications Monitor is straightforward and its monitoring capabilities intuitive and yet strong. Correlation with other CA [products] such as Network Flow Analysis and Application Delivery Analysis makes the tool even better.

System Administrator, Global 500 Telecommunications Services Company

Pre-production Testing Results in VoIP Quality Assurance

Our primary uses of CA UC Monitor are for trouble shooting and certification of new physical locations before they are placed into production use. For new facilities, we use UC Monitor extensively during testing to validate the quality of our VoIP solution.

Engineer, Fortune 500 Insurance Company

How has UC Monitor contributed to the success of your organization?

UC Monitor provides use of MediaNet to pinpoint voice issues and provides multiple vendor support.

Application Manager, Global 500 Professional Services Company

Keeping Voice Services Up and Running

CA UC Monitor provides voice quality troubleshooting and [reduces] mean time to repair.

IT Manager, Global 500 Banking Company

Easily Pinpoint Service Problems with CA UC Monitor

Our clients are more equipped to proactively diagnose and address potential problems. It’s easier to pinpoint chronic locations [with CA UC Monitor].

Matthew Green, IT Systems Analyst, BB&T Corporation

Get to the Bottom of Voice-related Problems

UC Monitor allows us to work with the users in almost real-time to identify voice related problems and point our engineers in the correct direction.

Senior IT Manager, Large Enterprise Consumer Products Company

Centralized Performance Reporting

56% of surveyed IT organizations integrated 4 or more performance monitoring systems into their CA Capacity Management solution for centralized reporting.

Global 500 Banking Co – Productivity Improvement

A Global 500 banking company saves up to 50 FTE hours per month with automated performance data collection by CA Capacity Management.

Productivity Improvement

A Fortune 500 telecommunications services company saves up to 50 FTE hours per month with automated performance data collection by CA Capacity Management.

Improving The Capacity Planning Process

A Global 500 professional services company saves 50 – 100 FTE hours per month by automating performance data collection with CA Capacity Management.

Productivity Improvement

A Fortune 500 telecommunications services company saves 50 – 100 FTE hours per month with automated performance data collection by CA Capacity Management.

An IT Systems Analyst of a federal government has agreed with this statement:

“With CA Capacity Management, we have the ability to guarantee project success by ensuring infrastructure capacity is available when needed.”

A Network Administrator of a Fortune 500 telecommunications services company has agreed with this statement:

“With CA Capacity Management, we have the ability to guarantee project success by ensuring infrastructure capacity is available when needed.”

Guarantee Project Success

A Project Manager of a Global 500 banking company has agreed with this statement:

“With CA Capacity Management, we have the ability to guarantee project success by ensuring infrastructure capacity is available when needed.”

Right-Sized Infrastructure for Business Success

An IT Manager of a Fortune 500 health care company has agreed with this statement:

“With CA Capacity Management, we have the ability to guarantee project success by ensuring infrastructure capacity is available when needed.”

Cost Savings

A Fortune 500 telecommunications services company reduced up to 10% of their hardware using CA Capacity Management.




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