TechValidate Research on CA Infrastructure Management


CA Unified Infrastructure Management Case Study

Bell

Introduction

This case study of BELL is based on a February 2017 survey of CA Unified Infrastructure Management customers by TechValidate, a 3rd-party research service.

“CA Unified Infrastructure Management transforms and correlates our monitoring data into unified and proactive information giving us the ability to diagnose the user experience and prescribe the necessary fix to positively impact the business.”

Challenges

Bell faced the following business challenges that led them to evaluate and ultimately select CA Unified Infrastructure Management:

  • Having too many monitoring tools
  • Their inability to monitor newer, modern infrastructures such as Cloud and containers
  • Too much time being spent in configuring and deploying monitoring tools

Use Case

Bell uses key features and functionalities of CA Unified Infrastructure to monitor:

  • Physical and virtual servers
  • Packaged applications (e.g Exchange, SAP)
  • Storage
  • Databases

Results

Bell achieved the following results with CA Unified Infrastructure Management:

  • Replaced Nagios, Zenoss and Microsoft
  • Monitor traditional, dynamic, public, or private cloud environments and the services running on them
  • Quickly customize and add new monitoring services because of CA’s open and flexible architecture
  • Increased their speeds of mean time to resolution (MTTR)




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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