TechValidate Research on CA Infrastructure Management


Case Study: Thales Italia S.P.A.

Introduction

This case study of Thales Italia S.p.A. is based on a November 2013 survey of CA Spectrum customers by TechValidate, a 3rd-party research service.

“Network Infrastructure availability is very vital for our business, CA Spectrum helps us to monitor proactively and to meet our SLA.”

Challenges

  • Purchased CA Spectrum in order to:
    • Speed fault isolation and resolution
    • Eliminate change and configuration errors that lead to performance issues and outages
    • Understand the impact of outages on users and business services
    • Support for a broad range of vendors and technologies
  • Solved the following challenges with CA Spectrum:
    • Improved the productivity of their IT staff
    • Improved MTTR
    • Increased visibility across their network – physical and virtual
    • Reduced change and configuration errors
    • Reduced the number of alarms

Use Case

  • Has 5,001 – 10,000 monitored devices.
  • Is monitoring and managing the following with CA Spectrum:
    • Physical Servers
    • Network Devices

Results

  • CA Spectrum is differentiated from competitive products in the following ways:
    • Range of vendors and technologies supported
    • Breadth of monitoring/management functionality
    • Reliability
    • Speed /time to value
  • Rated the following Spectrum features in terms of how easy they are to use:
    • overall ease of use: extremely easy
    • out-of-the-box functionality: very easy
    • platform support OOTB: very easy
    • discovery configurations: extremely easy
  • Increased the productivity of their IT staff by < 10% with CA Spectrum.
  • Improved their MTTR by 10% to 24% with CA Spectrum.




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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