TechValidate Research on CA Infrastructure Management

Case Study: Large Enterprise Insurance Company


This case study of a large enterprise insurance company is based on a May 2014 survey of CA Nimsoft Monitor customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We really like that CA Nimsoft Monitor is easy to configure and allows us to control the wording of the alerts that are generated.”

“CA Nimsoft Monitor allows us to stay ahead of the game by proactively notifying us about server conditions.”


  • Implemented CA Nimsoft Monitor in order to solve the following:
    • Reduce the cost and complexity of IT monitoring
    • Unify disparate, point monitoring tools
    • Improve IT staff productivity
    • Improve customer and employee experience

Use Case

  • Uses CA Nimsoft Monitor to monitor the following:
    • Physical servers
    • Virtual machines
    • Applications
    • Storage
    • Network devices
    • End user experience
  • Monitors 501 to 1000 devices with CA Nimsoft Monitor


  • Rated the following CA Nimsoft Monitor features on a scale of 1 to 5:
    • Ease of use and management: 4
    • Unified view and control: 4
    • Monitoring coverage (probes): 4
  • Was able to achieve the following by the following percentages:
    • Improve IT staff productivity: 15%-25%
    • Improve mean time to repair: 15%-25%
    • Reduce system & network outage: 25%-40%
    • Reduce time in managing tools : up to 15%

About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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