TechValidate Research on CA Infrastructure Management


CA Unified Infrastructure Management Case Study

GEK Holdings

Introduction

This case study of GEK Holdings is based on a September 2016 survey of CA Unified Infrastructure Management customers by TechValidate, a 3rd-party research service.

“CA Unified Infrastructure Management helps our organization speed and simplify the triage of infrastructure performance issues.”

“Provides a better visualization of our Infrastructure Health.”

Challenges

GEK Holdings had limited capabilities with their existing monitoring tools which led them to evaluate and ultimately select CA Unified Infrastructure Management:

Use Case

The key features and functionalities of CA Unified Infrastructure Management that GEK Holdings uses:

  • Reducing the number of monitoring tools
  • Having the ability to create customized dashboards
  • Having broad coverage of infrastructure components

Results

GEK Holdings achieved the following results with CA Unified Infrastructure Management:

  • Improved end-user experience: 50-75%
  • Reduced operational chaos: 50-75%
  • Improved proactively preventing issues: 50-75%
  • Reduced time spent in war room: 50-75%
  • Improved identifying root cause: 50-75%

Benefits realized since adopting CA UIM:

  • Can fix performance issues faster
  • Collaborated across their organization to determine the root cause of performance issues
  • Reduced time spent on ongoing administration of the business which helped speed deployment and adaptation of other projects
  • Increased the speeds of mean time to resolution (MTTR)




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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