TechValidate Research on CA Infrastructure Management


CA Spectrum Case Study: Federal Government

Introduction

This case study of a federal government is based on a November 2013 survey of CA Spectrum customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“[CA Spectrum helps us] resolve errors before users know about them.”

Challenges

  • Purchased CA Spectrum in order to:
    • Speed fault isolation and resolution
    • Pre-empt service issues before user impact
    • Support for a broad range of vendors and technologies
  • Solved the following challenges with CA Spectrum:
    • Improved the productivity of their IT staff
    • Improved MTTR
    • Increased visibility across their network – physical and virtual
    • Reduced change and configuration errors
    • Identified the source of problems quickly

Use Case

  • Has 1,001 -5,000 monitored devices.
  • Is monitoring and managing the following with CA Spectrum:
    • Physical Servers
    • Virtual Machines (VMs)
    • Network Devices

Results

  • CA Spectrum is differentiated from competitive products in the following ways:
    • Range of vendors and technologies supported
    • Breadth of monitoring/management functionality
    • Scalability
    • Flexibility
  • Rated the following Spectrum features in terms of how easy they are to use:
    • overall ease of use: very easy
    • out-of-the-box functionality: Easy
    • platform support OOTB: Easy
    • discovery configurations: very easy
  • Increased the productivity of their IT staff by 25% to 49% with CA Spectrum.
  • Improved their MTTR by 25% to 49% with CA Spectrum.




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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