TechValidate Research on CA Infrastructure Management


Case Study: Energy & Utilities

Introduction

This case study of a energy & utilities is based on a April 2014 survey of CA Nimsoft Monitor customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“CA Nimsoft Monitor can monitor almost anything.”

Challenges

  • Implemented CA Nimsoft Monitor in order to solve the following:
    • Reduce the cost and complexity of IT monitoring
    • Unify disparate, point monitoring tools
    • Accelerate problem resolution

Use Case

  • Uses CA Nimsoft Monitor to monitor the following:
    • Physical servers
    • Applications
    • Network devices
    • End user experience
  • Monitors < 200 devices with CA Nimsoft Monitor.
  • Replaced the following monitoring tools with CA Nimsoft Monitor:
    • WhatsUp Gold

Results

  • Rated the following CA Nimsoft Monitor features on a scale of 1 to 5:
    • Unified view and control: 4
    • APIs and extensibility: 5
    • Dashboards, alerts and reports: 4
    • Monitoring coverage (probes): 5
  • Was able to achieve the following by the following percentages:
    • Improve IT staff productivity: 15%-25%
    • Improve mean time to repair: 25%-40%
    • Reduce system & network outage: 15%-25%
    • Reduce time in managing tools : 15%-25%




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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