TechValidate Research on CA Infrastructure Management


CA Unified Infrastructure Management Case Study

Fujitsu Computer Systems Corporation

Introduction

This case study of Fujitsu Computer Systems Corporation is based on a February 2017 survey of CA Unified Infrastructure Management customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led Fujitsu Computer Systems Corporation to evaluate and ultimately select CA Unified Infrastructure Management included:

  • Their inability to monitor newer, modern infrastructures such as Cloud and containers
  • Diagnosing the user experience
  • Scaling their monitoring to growth

In addition, Fujitsu Computer Systems Corporation anticipates the following to be their biggest monitoring challenges in the next 12 months:

  • Monitoring the Cloud and more dynamic, newer infrastructures
  • Using data to identify patterns, detect anomalies, and perform sophisticated trending
  • Having visibility into the experience of customers and how this experience impacts business outcomes

Use Case

Fujitsu Computer Systems Corporation uses the following key features and functionalities of CA Unified Infrastructure Management to monitor:

  • Physical and virtual servers
  • Packaged applications (e.g Exchange, SAP)
  • Private cloud
  • Databases

Results

Fujitsu Computer Systems Corporation achieved the following results with CA Unified Infrastructure Management:

  • Reduced the amount of time spent managing tools and deploying monitoring configurations
  • Significantly improved mean time to repair
  • Improved their ability to track end user experience by > 75%
  • Eliminated the complexity, cost, and hassle of having to use and integrate multiple point monitoring tools
  • Increased their speeds of mean time to resolution (MTTR)




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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