TechValidate Research on CA Infrastructure Management


Case Study: Wipro Technologies

Introduction

This case study of Wipro Technologies is based on a September 2014 survey of CA eHealth customers by TechValidate, a 3rd-party research service.

Challenges

  • Held back from investing more into their infrastructure management and monitoring solutions because:
    • Other priorities

Use Case

  • Is currently hosting servers with critical business applications.
  • Uses 1-2 products for infrastructure management and performance monitoring.
  • The following features are most important in providing insight into the performance of their infrastructure:
    • Support for multiple platforms
    • Mutli-tenant awareness
    • Monitoring all servers
    • Monitoring server app performance
  • Currently runs the following in addition to CA eHealth:
    • CA Spectrum
  • Runs the following add-on capabilities to improve service quality and visibility into infrastructure performance:
    • Physical systems
  • Uses the following resources in order to maximize their CA eHealth investment:
    • CA Communities

Results

  • Rates the following CA eHealth capabilities as compared to other network monitors:
    • Live KPI reporting: superior
    • SLA reporting: superior
    • Application performance: superior
    • Server & system performance: superior
    • Compliance monitor & reporting: superior




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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