TechValidate Research on CA Infrastructure Management


CA Spectrum Case Study: Large Enterprise Media & Entertainment Company

Introduction

This case study of a large enterprise media & entertainment company is based on a November 2013 survey of CA Spectrum customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“CA Spectrum gives us a dynamic view into our network while providing fault isolation that allows our engineers to focus on fixing the issue.”

Challenges

  • Purchased CA Spectrum in order to:
    • Speed fault isolation and resolution
    • Monitor and model QoS classes and policies
    • Pre-empt service issues before user impact
    • Understand the impact of outages on users and business services
    • Support for a broad range of vendors and technologies
  • Solved the following challenges with CA Spectrum:
    • Improved MTTR
    • Improved service levels to end users
    • Increased visibility across their network – physical and virtual
    • Identified the source of problems quickly

Use Case

  • Has 1,001 -5,000 monitored devices.
  • Is monitoring and managing the following with CA Spectrum:
    • Physical Servers
    • Virtual Machines (VMs)
    • Network Devices
    • Data Center Facilities (power, space, cooling)

Results

  • CA Spectrum is differentiated from competitive products in the following ways:
    • Range of vendors and technologies supported
    • Breadth of monitoring/management functionality
    • Reliability
  • Rated the following Spectrum features in terms of how easy they are to use:
    • overall ease of use: extremely easy
    • out-of-the-box functionality: very easy
    • platform support OOTB: very easy
    • spectrum report manager: Easy
    • discovery configurations: very easy
  • Increased the productivity of their IT staff by 10% to 24% with CA Spectrum.
  • Improved their MTTR by 10% to 24% with CA Spectrum.




About This Data

This data was sourced directly from verified users of CA Infrastructure Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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